Sathish D
Anakaputhur
Summary
Results-oriented Administration Manager specializing in facility management, procurement, and project management. Demonstrated expertise in executing cost-saving initiatives and enhancing operational efficiency while maintaining strict adherence to health and safety regulations.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Administration Manager
Deccan iServices Pvt Ltd
07.2017 - Current
- Managed daily administrative operations to ensure smooth workflow efficiency.
- Coordinated interdepartmental communication to enhance collaborative efforts.
- Developed and implemented administrative policies to streamline processes.
- Evaluated vendor contracts to optimize service delivery and cost-effectiveness.
- Supervised daily operations of the administrative team to ensure timely completion of tasks.
- Created monthly reports summarizing department activities for senior management review.
- Maintained an accurate database of company documents such as contracts, invoices, vendor agreements .
- Served as a liaison between the organization's leadership team and other departments when needed.
- Reviewed incoming emails and responded accordingly within established timelines.
- Actively participated in weekly meetings with senior management to discuss progress towards goals.
- Ensured compliance with organizational policies and procedures as well as applicable laws and regulations.
- Created and maintained operations manual to document systems and standards.
- Collaborated with vendors on procurement projects ensuring quality products were delivered on time.
- Implemented cost-saving strategies across all departments that resulted in significant savings over time.
- Performed budgeting duties including forecasting expenditures and preparing financial reports.
- Monitored inventory levels of office supplies, ensuring adequate stock at all times.
- Managed purchase requisitions and approvals for all department equipment and supplies.
- Reviewed and approved department reimbursement requests, recording transactions to maintain financial accountability.
- Coordinated with managers and departments to interview new personnel and recognize excellent performance.
- Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
- Represented work unit at meetings or conferences to serve as liaison for requests or complaints.
- Planned and controlled budgets for contracts, equipment and supplies.
- Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
Client Relationship Manager
Enablers Property Services Pvt Ltd
04.2016 - 07.2017
- Cultivated strong relationships with clients to enhance satisfaction and loyalty.
- Addressed client inquiries promptly to ensure smooth communication and support.
- Collaborated with teams to resolve client issues effectively and efficiently.
- Developed tailored solutions based on client needs and preferences.
- Conducted regular check-ins with clients to maintain engagement and feedback.
- Organized training sessions for clients on service offerings and best practices.
- Managed client documentation to ensure accuracy and compliance with standards.
- Implemented feedback mechanisms to gather insights for service improvement.
- Provided timely responses to customer inquiries, requests, and complaints.
- Created detailed reports on customer relations activities and performance metrics.
- Identified new business opportunities through research and analysis of client needs.
- Met with clients to ascertain needs and develop plans which address current and long-term goals.
- Ensured that all contractual obligations were fulfilled according to agreed timelines.
- Maintained accurate records of client interactions and transactions.
- Maintained up-to-date knowledge of competitor offerings to distinguish and communicate competitive value.
- Drove customer escalations to resolution by engaging directly with clients.
- Developed and maintained strong relationships with clients to ensure customer satisfaction.
- Prepared and presented regular reports on customer relationship activities and outcomes to senior management.
Assistant Property Manager
Jones Lang Lasalle
02.2015 - 02.2016
- Assisted in managing tenant relations and addressing inquiries effectively.
- Coordinated property maintenance requests and scheduled vendor services promptly.
- Conducted regular property inspections to identify maintenance needs and improvements.
- Facilitated communication between tenants, vendors, and management to resolve issues smoothly.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Handled resident complaints and expedited maintenance requests.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Conducted regular inspections of properties to identify any needed repairs or improvements.
- Prepared monthly financial reports for review by the property manager.
- Oversaw daily operations, maintenance, and administration of various properties.
- Escalated critical issues to property manager to promote immediate resolution.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
- Implemented cost-saving measures to reduce operating expenses.
- Conducted market research to determine competitive rental rates for properties.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Met with clients to negotiate management and service contracts.
- Prepared and submitted monthly tenant visit logs.
Principal Engineer
EFS India P Ltd
07.2012 - 07.2014
- Managed daily operations and ensured efficient workflow across multiple departments.
- Coordinated cross-functional teams to align on project timelines and deliverables.
- Trained and mentored staff on best practices and operational procedures.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Built strong operational teams to meet process and production demands.
- Responded to information requests from superiors, providing specific documentation.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Collaborated with team leaders on quality audits.
- Presented performance and productivity reports to supervisors.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Measured and reviewed performance via KPIs and metrics.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Developed key performance indicators to measure effectiveness of operational processes.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Mitigated business risks by working closely with staff members and assessing performance.
- Monitored progress by establishing plans, budgets and measuring results.
Assistant Facility Manager
IPM&SL Property Management & Services Ltd
02.2011 - 07.2012
- Assisted in managing daily facility operations and maintenance requests.
- Coordinated vendor services to ensure timely completion of facility projects.
- Facilitated staff training sessions on operational procedures and safety standards.
- Monitored facility conditions to identify areas for improvement and repairs.
- Communicated effectively with tenants regarding facility issues and updates.
- Handled tenant requests in a timely manner while ensuring that all service agreements are met.
- Assisted in the development and implementation of facility maintenance plans.
- Scheduled staff shifts to meet operational needs and ensured adequate staffing levels at all times.
- Managed the budgeting process related to facility operations, including capital expenditures and operational costs.
- Coordinated with vendors for necessary services such as HVAC repair, landscaping, janitorial services.
- Maintained records of preventive maintenance programs for various equipment in the facility.
- Reviewed bids from contractors and vendors providing goods or services related to the facility.
- Planned maintenance activities in accordance with budget limitations, building use needs and operational requirements.
- Coordinated with onsite managers, liaison officers, and other outside agencies regarding safety and preventive maintenance.
- Called in equipment repair services and maintained office supplies by ordering new inventory.
- Performed HVAC maintenance, repaired electrical systems and managed building automation systems.
- Recruited and mentored new maintenance staff.
- Managed spending to ensure adherence with budget.
- Prepared monthly and yearly management reports to present key facility statistics.
- Maintained records of payments, vendor pricing, energy usage and activity reports.
- Developed long-term improvement plans to boost energy efficiency.
- Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics.
- Monitored maintenance and repair of machinery, equipment and electrical and mechanical systems.
- Managed implementation and operation of building preventive maintenance program.
- Prepared and reviewed operational reports and schedules to drive accuracy and efficiency.
- Enforced tenant and vendor compliance with insurance requirements and coordinated claims.
Facility Engineer
Tero Technology Pvt Ltd
08.2009 - 02.2011
- Managed facility maintenance schedules to ensure operational efficiency.
- Collaborated with cross-functional teams on facility-related projects and initiatives.
- Trained staff on safety protocols and emergency response procedures in facilities.
- Followed Good Documentation Practices and other Good Manufacturing Practices when documenting completed facilities tasks.
- Performed walkthrough and inspections on facility infrastructure, buildings, utilities and equipment.
- Performed installation and commissioning of new equipment in a timely manner.
- Provided technical support and maintenance to ensure optimal performance of facilities systems.
- Implemented cost-saving measures throughout the facility while maintaining quality standards.
- Coordinated with vendors to source parts needed for repairs or upgrades.
- Executed emergency response procedures when necessary due to unexpected system outages or malfunctions.
- Documented processes and procedures related to operating standards for facility systems.
- Maintained records of work orders, service requests, preventive maintenance schedules, and other documentation.
- Monitored inventory levels of spare parts used in facilities maintenance activities.
- Collaborated with contractors on construction projects that impacted existing facility systems.
Maintenance Supervisor
ISS Integrated Facility Services Ltd
03.2008 - 08.2009
- Supervised maintenance team in performing routine inspections and repairs.
- Coordinated schedules for preventive maintenance tasks across facilities.
- Managed inventory of tools and supplies for maintenance operations.
- Trained staff on safety protocols and best maintenance practices.
- Implemented procedures to enhance efficiency in maintenance workflows.
- Communicated with clients to address maintenance concerns and service requests.
- Ensured compliance with health and safety regulations in all maintenance activities.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Scheduled repair and maintenance of machines, tools and equipment to support continuous production operations.
- Inspected facilities to determine problems and schedule necessary maintenance.
- Worked closely with vendors and suppliers to purchase spare parts at competitive prices.
- Ensured that safety regulations were followed by employees while performing maintenance tasks.
- Supervised technicians on repair and installation of machines or systems according to manufacturer's specifications.
- Oversaw team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
- Coordinated emergency repairs as needed in order to minimize disruption in production schedules.
- Maintained records of repairs and parts inventory usage to optimize future planning efforts.
- Inspected machines and equipment for conformance with operational standards.
- Coordinated with external contractors for specialized maintenance projects.
- Researched new products or services that would enhance the company's ability to maintain its competitive edge in the industry.
Set-up Technician
Infineon Technologies Asia Pacific Pvt Ltd
03.2004 - 03.2008
- Set up and calibrate production equipment for semiconductor manufacturing.
- Troubleshoot equipment issues to minimize downtime during operations.
- Collaborate with engineering teams to implement process improvements.
- Communicated effectively with other members of the team regarding progress updates or changes in procedure.
- Performed preventative maintenance on all machinery, including lubrication and cleaning.
- Adjusted machine settings to optimize performance and efficiency.
- Train new technicians on setup procedures and safety protocols.
- Document setup processes and maintenance activities for quality assurance.
- Conduct routine maintenance on machinery to ensure optimal performance.
Maintenance Engineer
SS Electrical
04.1999 - 03.2004
- Conducted routine inspections of electrical systems and machinery.
- Performed troubleshooting on malfunctioning equipment and systems.
- Implemented preventive maintenance schedules to enhance equipment reliability.
- Utilized diagnostic tools to assess electrical system performance.
- Maintained accurate records of repairs and maintenance activities.
- Ensured compliance with safety regulations during all maintenance operations.
- Responded quickly to emergency breakdowns in order to minimize disruption of production.
- Conducted regular inspections of facility machinery for signs of wear or damage.
- Communicated effectively with supervisors regarding progress updates on assigned projects.
- Created preventative maintenance schedules for all relevant machinery.
- Assessed the need for spare parts inventory and placed orders accordingly.
- Efficiently executed shut downs for planned maintenance.
- Troubleshot electrical systems using digital multimeters and other testing instruments.
- Tested and inspected machinery or equipment to diagnose machine malfunctions.
- Investigated root causes of recurring problems within the plant environment.
- Developed detailed reports on equipment malfunctions or repairs performed.
- Contacted suppliers and equipment manufacturers to obtain specialized operational information.
- Reviewed blueprints, schematics, drawings, technical manuals for troubleshooting purposes.
- Managed emergency repairs on critical systems, minimizing downtime and production losses.
- Updated maintenance logs and reports accurately, facilitating effective tracking and planning.
- Coordinated shutdowns and turnarounds for major maintenance activities, minimizing operational impact.
- Coordinated with external vendors for the procurement of parts and services, ensuring cost-effective solutions.
- Supervised junior maintenance staff, providing training and guidance on best practices and safety protocols.
- Implemented troubleshooting techniques to resolve issue.
- Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
Education
BE - EEE
Sathyabama university
Chennai01.2016
Diploma - Electrical and Electronics Engineering
Meenakshi Krishnan polytechnic
Chennai01.1999
SSLC -
Government higher secondary school
Anakaputhur, ChennaiSkills
- Property management
- Utility management
- Facility management
- Procurement
- Contracts management
- Health and safety
- ISO Audits
- Billing
- Administration functions
- SOC audits
- PCI audits
- ISO/IEC 27001:2022
- ISO 9001:2015
- HR recruitment
- Manpower sourcing
- Statutory document management
- Project management
- Office development
- Interior design
- Electrical project management
- Team building
- Office management
- Equipment services
- Vendor management
- Client coordination
- Maintenance of transformers
- Maintenance of DG sets
- Maintenance of RTCC panels
- Maintenance of OLTC
- Maintenance of AMF panels
- Maintenance of VCB
- Maintenance of ACB
- Maintenance of MCCB
- Maintenance of Solar Inverters
- Maintenance of Solar panels
- Maintenance of STP
- Maintenance of WTP
- Maintenance of Fire Pumps
- Maintenance of Motors
- Report preparation
- Management reporting
Area Of Expertise
- Property/utility/facility management
- Procurement and contracts
- Health & safety
- ISO Audits
- Billing for multiple tenants in commercial buildings
Achievements And Training
- SILVER award in TPM convention, 04/01/07, Infineon Technologies Asia Pacific Pvt Ltd
- GOLD AWARD IN TPM CONVENTION SINGAPORE NATIONAL IQC CONVENTION, 2007
- Successfully done the dell transition of about 72 manpower for Chennai and Coimbatore region and awarded certification from top management for the effort/achievement.
Deployed Client Places
- DLF IT Park (Ramapuram)
- Olympia Tech Park - Guindy
- Cognizant - Navalur
- HCL - Navalur
- Leela Palace - MRC Nagar
- Hyatt - Teynampet
- Shriram Gateway - Perungalathur
Children
- Daughter, 13
- Son, 4
Aadhaar Number
8624 6978 5310
Emergency Contact Number
81244 52748
Disclaimer
I declare that the information and stated above are true and correct to the best of my knowledge.
Additional Qualification
- Holding Valid C license holder, C36929, Tamil Nadu Electricity Board
- MS Office Knowledge
Personal Information
- Pan Number: BYOPS8696H
- Spouse's Name: Gomathi S
- Date of Birth: 03/05/80
Accomplishments
- Gold award winner participant in the group at the TPM convention in Singapore, 2008 program
- Awarded for the successful transition of the DELL project in Chennai.
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Telugu
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2
Affiliations
- Successful installation of a mechanical tool in the automated molding machine
- Introduced and focused on energy initiative ideas in the building for continuous improvement and progress
Certification
- Introduction to management
- Human Resource Management
- Customer Relationship Management
- effective communication
- Excel for beginners
References
References available upon request.
Timeline
Administration Manager
Deccan iServices Pvt Ltd
07.2017 - Current
Client Relationship Manager
Enablers Property Services Pvt Ltd
04.2016 - 07.2017
Assistant Property Manager
Jones Lang Lasalle
02.2015 - 02.2016
Principal Engineer
EFS India P Ltd
07.2012 - 07.2014
Assistant Facility Manager
IPM&SL Property Management & Services Ltd
02.2011 - 07.2012
Facility Engineer
Tero Technology Pvt Ltd
08.2009 - 02.2011
Maintenance Supervisor
ISS Integrated Facility Services Ltd
03.2008 - 08.2009
Set-up Technician
Infineon Technologies Asia Pacific Pvt Ltd
03.2004 - 03.2008
Maintenance Engineer
SS Electrical
04.1999 - 03.2004
BE - EEE
Sathyabama university
Diploma - Electrical and Electronics Engineering
Meenakshi Krishnan polytechnic
SSLC -
Government higher secondary school
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