Microsoft Excel
Sathish G
Frontline - Bill review
Chennai,TN
Summary
Dynamic Payment Poster with a proven track record at Aura BPO Services, recognized for exceeding productivity goals and streamlining insurance verification processes. Proficient in payment processing and accurate data entry, I excel in effective communication and problem-solving, ensuring timely resolution of claims and enhancing cash flow through meticulous account management.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Frontline bill review
Shearwater Health
Chennai, Tamil Nadu
05.2025 - Current
- Maintained accurate records of transactions to ensure proper accountability at shift end reports.
- Coordinated closely with supervisors to address operational challenges proactively, leading to improved overall performance.
- Resolved conflicts professionally, employing conflict management techniques that helped maintain a harmonious working environment.
- Improved customer satisfaction by promptly addressing concerns and providing accurate information.
Payment Poster
Aura BPO Services
02.2024 - Current
- Consistently maintained high levels of productivity, exceeding departmental goals each month.
- Streamlined the insurance verification process, ensuring accurate benefit information for prompt claim processing and payment resolution.
- Processed payments that had been received from insurance companies and Medicare.
- Accurately posted payments and adjustments both electronically and manually.
- Collaborated with billing team to resolve outstanding invoices and improve cash flow.
- Communicated effectively with others through active listening and dynamic interpersonal skills.
- Identified overpayments and processed refunds for insurance carriers and patients.
Education
Bachelor of Science - Computer Science
Sri Surya Degree College
Nagari, Andhra Pradesh, India 04.2001 -
Skills
Accurate data entry
Effective communication skills
Problem-solving
Excellent communication
Insurance verification
Microsoft Excel
Software
Microsoft Word
Typing Skill
Windows 7,8,10,11
Timeline
Frontline bill review
Shearwater Health
05.2025 - Current
Payment Poster
Aura BPO Services
02.2024 - Current
Bachelor of Science - Computer Science
Sri Surya Degree College
04.2001 -