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Sathish Krishnan

Sathish Krishnan

Banking
Singapore

Summary

Seasoned IT professional with 12 years of experience specializing in front office application production support, infrastructure management, and technical release leadership within leading banking institutions. Proven track record of minimizing downtime and ensuring 99.9% application uptime, leveraging incident management, DevOps best practices, and cloud infrastructure (AWS/IaaS). Adept at optimizing operational efficiency through automation, delivering robust deployment solutions, and collaborating cross-functionally to align with compliance and security standards. Skilled in end-to-end trade lifecycle management, root cause analysis, and large-scale release coordination.

Overview

15
15

Seasoned IT professional 15 years in Banking Domain

1
1

AWS Certified Solutions Architect – Associate

Work History

KYC Infrastructure Support Lead

Encora Technologies Pte Ltd
Singapore
08.2024 - 05.2025
  • Company Overview: for UOB, Singapore
  • Led UOB AML compliance project, implementing AI Symphony NetReveal KYC/CDD across Thailand and Indonesia.
  • Led KYC AI Symphony NetReveal 6 upgrade for AML compliance system implementation.
  • Coordinated with cross-functional teams for solution design adherence to security standards.
  • Planned technical deliverables with Technical Delivery Manager; managed solution design and environment setup.
  • Supported and escalated issues affecting NetReveal project schedule; proposed resolutions.
  • Facilitated pre-and post-deployment testing and technical support.
  • Managed deployment schedule changes and system interface setups using AI Symphony NetReveal.
  • Configured AppDynamics for real-time monitoring across development, UAT, and production environments.
  • Standardized release process and software deployment using Ansible Tool.
  • For UOB, Singapore

Application Infrastructure and Technical Release Manager

Deegit Asia Pte Ltd
Singapore
09.2023 - 03.2024
  • Company Overview: for UOB Singapore
  • Led the Front Office Application Support, infrastructure and deployment team.
  • Strong experience in DevOps.
  • Managing Windows server implementation Infrastructure changes and upgrade during Windows server migration.
  • Expertise in software provisioning, configuration management, infrastructure as code and application deployment functionality using Ansible Tool.
  • Standardize the Release Process for deployment of Wealth Management Software.
  • Support new onboarding of systems for Wealth Management UOB.
  • Involved in basic connectivity troubleshooting for pre-cutover launch.
  • Creating and schedule control -M jobs to accommodate to restart app instances.
  • For UOB Singapore

Assistant Vice President

Bank of America
Singapore
02.2021 - 12.2022
  • Company Overview: Singapore
  • Market Application Production Services (MAPS) is a global responsible for the management of production system across Global Banking and Markets Technology.
  • As a Global Team primary focus on providing front line support for GMOT/Derivatives & FX Application.
  • Incident & Problem Management for all supported application.
  • Supporting trading platforms on different OS environments - Windows & Linux.
  • Business Support for Vendor Application functions and Process.
  • Production Environment Stability Making sure the Application are up and running.
  • Trouble shooting critical incidents within SLA.
  • Maintenance of supporting application Environment including database and propose if any enhancement required.
  • Execution of Python script during release and debug in case of any issues to minimize downtime.
  • Capacity Management: Presenting Business Volumes, Minutes, Evidence, Review to stakeholders.
  • Singapore

Senior Application Consultant

Optimum Solutions Pte Ltd
Singapore
05.2019 - 11.2020
  • Company Overview: for UOB Singapore
  • UOB Infinity Digital Bank (IDB), Singapore: A digital platform for UOB's corporate clients providing cash management, trade, and treasury services.
  • Led infrastructure and deployment team enhancing system reliability and performance.
  • Optimized CI/CD pipelines with Bitbucket, Jenkins, and JIRA, improving deployment speed by 30%.
  • Implemented API integrations and strengthened web security across applications.
  • Improved application performance using AppDynamic insights with DevOps collaboration.
  • Deployed applications using Ansible, enhancing operational efficiency.
  • Configured SSL and installed Apache for secure web server setups.
  • For UOB Singapore

Deployment /Infra and Application Support Lead (Market Risk)

Wipro Asia Pacific Pte Ltd
Singapore
09.2017 - 01.2019
  • Company Overview: for Crédit Agricole CIB, Singapore
  • CMI FO is a banking domain Project, we are handling a no. of front office Banking applications for Paris, London, Japan, US, APAC , EMEA regions.
  • Team Lead for L2 production support team located in Singapore to ensure 24 × 7 production support from the APAC region.
  • High level experience in Windows desktop and server administration to support front office traders.
  • Coordinate with various front-to-back teams for issue resolution and create Incidents communicate to business on incident status periodically.
  • As System improvement plan I have migrated all manual intervention scripts and housekeeping DB jobs migrated to BMC CTRL job scheduling.
  • Provide application production support for Murex,Market Risk, FX,MASAI(Big data) and Interfaces system application.
  • Execution of market data feed handlers and execution feeds from upstream and downstream using Control-M.
  • Monitoring, executing, Troubleshooting and Scheduling Control-M Batches as per business Requirement.
  • Configuring and Managing CFT (File transfer) to and from Front office Applications to back office Applications and sending.
  • Regular reports to Regulatory authorities using CFT/ Gateways / Mail.
  • Monitoring server/Application health check using Nagios / HP Hyperic / HP OMI tools.
  • For Crédit Agricole CIB, Singapore

Deployment and Infra Support Lead

TATA Consultancy Services Asia Pacific Pte Ltd
Singapore
02.2011 - 08.2017
  • Company Overview: for Citibank Singapore
  • G2C initiative is to align with Rainbow and internet banking changes, and to standardize Internet banking code bases across regions.
  • Led the infrastructure and deployment team.
  • Creation of deployment manager (DMGR) and Custom (Managed Nodes) profiles based on the application server topology selection ensuring all the timelines are met along with business expectations.
  • Setting up of SSL configurations for external connectivity.
  • Responsible for application server setup and web server setup for all SIT/UAT/PROD environments.
  • Involved in resolving the performance issues by applying necessary performance tuning parameters.
  • For Citibank Singapore

Technical Support Analyst

Barclays Capital
Singapore
03.2010 - 01.2011
  • Company Overview: Singapore
  • DCRM is a trading desk responsible in managing counterparty risk for the global rates business.
  • Prices and manages the counterparty risk arising from in-scope OTC derivatives traded by approximately 4,000 Barclays Capital trading counterparties within the Rates businesses.
  • Front Office Application Support role (L2 Level).
  • Monitoring and ensuring the day-to-day smooth running of the DCRM Business applications and batch processes.
  • Ensuring that the system production environments are available and appropriately configured.
  • Providing direct help and support to users of DCRM IT applications.
  • Participate in Weekly meeting to discuss the ongoing issues/performance & share the best practice.
  • Singapore

Associate Consultant

Polaris Software Lab Pte Ltd
12.2007 - 03.2010
  • Company Overview: for UBS AG Singapore
  • L2 support to configuration, deployment and troubleshooting of real time FX trading applications to the FX Traders, FXLM, FX Pricing Engine, Integrated Trading tool in the dealing floor and external clients.
  • Front Office Application Support (L1 Support).
  • Setting up and deploying the application ready to business from the scratch to Business live.
  • Migrated the applications from legacy system to the Virtualization systems like Solaris Zones and Linux.
  • Ability to work under pressure with FX front office traders.
  • Supporting FX Front office trading applications in core trading technology area.
  • Ensuring smooth Start of Business by doing Application and Environment health checks.
  • For UBS AG Singapore

Product Analyst

Scope International Pvt Ltd
, India
11.2006 - 02.2007
  • Company Overview: subsidiary of Standard Chartered Bank India
  • Client Account Services (CAS) provides various facilities for the SCB's Master Customers to manage the funds on behalf of their downstream customers efficiently and effectively.
  • Application Business Support(L1 Support).
  • Increased regional sales revenue by 15% by launching 3 targeted marketing campaigns.
  • Configured CAS-CWS tool to administer various configuration & settings.
  • Analyzing the impact of various change requests.
  • Production implementation of the changes after approval.
  • Subsidiary of Standard Chartered Bank India

Education

Bachelor of Technology (B-Tech) - Information Technology & Management

SASTRA Deemed University
06.2005

Skills

  • Apache HTTP web server
  • AWS
  • Red hat Jboss Ecom server(EAP 74)
  • MQ
  • Solaris 11
  • Shell Scripting
  • Micro services
  • DevOps
  • IBM Websphere
  • IHS V90
  • Tomcat 9089
  • Enterprise Server
  • RHEL 92
  • Oracle 12 C
  • My SQL
  • UNIX V6
  • SQL Plus
  • Bash
  • PowerShell
  • Windows
  • AIX 72
  • Load balancer: F5 (LTM, ASM, APM, SSO)
  • TCP/IP
  • ITIL
  • Middleware
  • Clustering
  • SSH
  • Connect Direct
  • JAVA
  • Apache Spark
  • Zookeeper
  • Apache Kafka
  • Ansible
  • Atlassian
  • Jenkins
  • Kubernetes
  • Docker
  • GitLab
  • GitHub Actions
  • Octopus Deploy
  • Maven
  • Puppet
  • Quartz
  • HPOO
  • Rundeck
  • Aldon Horizon deployment tool
  • Jfrog Artifactory
  • Jira
  • CI/CD Pipelines
  • Bit Bucket
  • Toad
  • Teams
  • Confluence
  • Service now
  • Remedy
  • Quality Center
  • Putty
  • Autosys
  • BMC Control -M TWS
  • SQL Server Management Studio v201
  • Bitbucket
  • Sonar
  • Veracode
  • Microsoft Office
  • KPI Reporting
  • GIT Hub
  • ITSM
  • Splunk
  • Nagios
  • Dynatrace
  • Zabbix
  • ITRS Geneos
  • SSL Certificate Management Tool
  • Tableau
  • Wily ART Tool
  • ARM
  • True Sight
  • Prometheus
  • Grafana
  • AppDynamics (APM) Tools

Certification

AWS Certified Solutions Architect - Associate, Amazon Web Services Training and Certification, 2025-07-01

Accomplishments

  • Achieved 99.9% application uptime across global deployments through effective incident management strategies.
  • Reduced incident resolution time by 25% through automated root cause analysis scripts.
  • Improved infrastructure efficiency by 30% using infrastructure as code practices in AWS.
  • Configured AppDynamics improving application performance monitoring efficiency by 40% for critical systems.

Languages

Tamil
English

<Enter your own>

  • Title: SRE | Application Support Specialist - Banking Domain | Infrastructure Operations | AppDynamics | DevOps
  • Work Permit: Singapore PR
  • Visa Status: Singapore PR

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Timeline

KYC Infrastructure Support Lead

Encora Technologies Pte Ltd
08.2024 - 05.2025

Application Infrastructure and Technical Release Manager

Deegit Asia Pte Ltd
09.2023 - 03.2024

Assistant Vice President

Bank of America
02.2021 - 12.2022

Senior Application Consultant

Optimum Solutions Pte Ltd
05.2019 - 11.2020

Deployment /Infra and Application Support Lead (Market Risk)

Wipro Asia Pacific Pte Ltd
09.2017 - 01.2019

Deployment and Infra Support Lead

TATA Consultancy Services Asia Pacific Pte Ltd
02.2011 - 08.2017

Technical Support Analyst

Barclays Capital
03.2010 - 01.2011

Associate Consultant

Polaris Software Lab Pte Ltd
12.2007 - 03.2010

Product Analyst

Scope International Pvt Ltd
11.2006 - 02.2007

Bachelor of Technology (B-Tech) - Information Technology & Management

SASTRA Deemed University

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