SATHISH KUMAR
Procurement Specialist
Bangalore,KA
Summary
To peruse a challenging career and be part of progressive organization that give scope to enhance my knowledge skills and reach to the height in this field with sheer determination, dedication, and hard work. Diligent & result oriented professional, Excellent Administrative aptitude with an eye for detail and the commitment to offer quality work Solutions oriented approach and quick adaptability to optimize strategy and result through swift and skilled analytical examination and inference of dynamic and complex situations Motivated and goal driven with a strong work ethic, continuously striving for improvement Ability to work under challenging and stressed conditions.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Procurement Specialist
Mphasis Limited
07.2022 - Current
- Supply chain / Vendor Management / Inventory Management / Logistics management / Asset Management /Catalog updates / Bulk Orders Request / Approval Polices / Open orders reports – Weekly Audits / Email Templates / Platform Setups / Login /AOP Access
- Manage tasks via ticketing system for all clients
- Collaborate with internal and external customers to develop and maintain their rate plan and device catalog
- Ensure that client transactions are processed in a timely and accurate manner
- Work to foster relationships with each carrier and client account management and service delivery teams
- Establish and build relationships with customers and their carrier representatives
- Monitor the status of customer orders and other optional procurement services (including hot spares); resolve any order or carrier issues
- Configure procurement functionality and train external fulfillers
- Create, analyze, and deliver customized reporting with strong attention to detail
- Responsible for QA and Audit of client custom catalogs
- Focal Point Ordering
- International process documentation
Wireless Procurement Specialist
Tangoe India Softek Services Private Limited
09.2018 - 07.2022
- Was into Order Management, New devices, new people, new requirements; ensuring the right order is placed and accounted for is time consuming and prone to errors
- Manage telecom or mobile orders with a centralized, user-friendly database
- Invoice Processing Streamlined, automated, and simplify what would otherwise be very complex, time-consuming processes
- Tangoe receives invoices from enterprises and their vendors in any form, we review them for accuracy, and make them available for approval in the Tangoe Platform
- Worked on setting up applications on mobile devices like Intune, Mobile Iron, Outlook 365, Air Watch, Service now, Microsoft Azure
- Worked on Invoice research, Service Code research, User Admin Settings Password Reset & Locked Out of Application, User Profile Rights, attempting to duplicate application issues experienced by the end user
- Adding new user to the Tangoe upload portal
- Use the OIR Tools to re map service codes upon request from clients via the ServiceNow ticketing system
- Utilize the EST tools system to research missing invoices as well as in process invoices in both OIR and EDI format, Service Code Master list, Recurring Invoice Payment changes, searching client application access and credentials, vendor IDs, invoice procurement account research, reprocessing current received invoices and many other tasks that may be requested by our clients submitting ticket request
- Manage tasks via ticketing system for all clients
- Collaborate with internal and external customers to develop and maintain their rate plan and device catalog
- Ensure that client transactions are processed in a timely and accurate manner
- Work to foster relationships with each carrier and client account management and service delivery teams
- Establish and build relationships with customers and their carrier representatives
- Monitor the status of customer orders and other optional procurement services (including hot spares); resolve any order or carrier issues
- Configure procurement functionality and train external fulfillers
- Create, analyze and deliver customized reporting with strong attention to detail
- Responsible for QA and Audit of client custom catalogs
- Focal Point Ordering
- International process documentation
Senior Research Analyst
Convergys India Services Private Limited
04.2016 - 01.2017
- ACCOUNTABILITIES
- Improve Business Performance across Canada
- Help clients improve business performance through decisioning data and insights delivered through the Dun & Bradstreet Data Cloud
- Providing an identity to a company as being unique from any other’s in the Dun & Bradstreet Data Cloud.
Education
Bcom - Commerce
Ch Charan Singh University
Distance Education 03.2009 - 03.2011
Skills
Vendor relationship management
Timeline
Procurement Specialist
Mphasis Limited
07.2022 - Current
Wireless Procurement Specialist
Tangoe India Softek Services Private Limited
09.2018 - 07.2022
Senior Research Analyst
Convergys India Services Private Limited
04.2016 - 01.2017
Bcom - Commerce
Ch Charan Singh University
03.2009 - 03.2011
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