Experienced and detail-oriented IP Procurement and Order Management Specialist with a strong background in procurement processes, vendor management, and order fulfillment. Skilled in managing end-to-end procurement operations, ensuring compliance with policies and budget constraints. Dedicated to fostering strong supplier relationships and ensuring accuracy in order fulfillment.
Overview
8
8
years of professional experience
Work History
Procurement Specialist
Mphasis Limited
Bengaluru
07.2022 - Current
Spearheaded the acquisition process for IT hardware, software licenses, subscriptions, and maintenance agreements, overseeing contract management to ensure adherence to organizational policies and budgetary constraints.
Managed end-to-end supply chain operations, including vendor management, inventory control, logistics coordination, and asset management, ensuring seamless integration and optimal efficiency throughout the process.
Implemented robust order managementsystems and processes to monitor IT purchases from requisition to receipt and payment, enhancing visibility and accountability.
Collaborated with both internal and external stakeholders to align rate plans and device catalogs with client requirements, fostering strong relationships.
Handled bulk order requests, optimizing procurement and delivery processes to minimize costs while ensuring timely fulfillment of orders.
Conducted weekly audits on open orders reports, promptly resolving discrepancies to maintain order accuracy and efficiency.
Wireless Procurement Specialist
Tangoe India Softek Services Private Limited
Bengaluru
09.2018 - 07.2022
Managed telecom or mobile orders using a centralized, user-friendly database, ensuring accuracy and compliance with organizational requirements.
Set up applications on mobile devices such as Intune, Mobile Iron, Outlook 365, AirWatch, ServiceNow, and Microsoft Azure.
Utilized OIR Tools to remap service codes based on client requests submitted via the ServiceNow ticketing system.
Effectively utilized the EST tools system to conduct comprehensive research on missing invoices.
Process invoices in both OIR and EDI formats, maintain service code master lists, manage recurring invoice payment adjustments, and fulfill diverse client requests with accuracy and efficiency.
Proved successful in working within tight deadlines and a fast-paced environment, demonstrating adaptability and efficiency.
Senior Research Analyst
Convergys India Services Private Limited
04.2016 - 01.2017
Improved business performance across Canada by leveraging data and insights from the Dun & Bradstreet Data Cloud.
Assisted clients in enhancing their business performance through data-driven strategies and solutions.
Provided unique identity to companies within the Dun & Bradstreet Data Cloud, distinguishing them from competitors.
Analyzed large volumes of data to identify patterns, trends, and correlations, enabling informed decision-making.
Tracked key performance indicators to measure the success of campaigns and initiatives, ensuring alignment with business objectives.
Education
Bcom - Commerce
Ch Charan Singh University
Skills
IT Procurement
Order Management
Telecom Expense Management
Contract Management
Inventory Control
Logistics Coordination
Asset Management
Client Relationship Management
Data Analysis
Vendor Management
Personal Details
Date Of Birth: 29-04-1989
Gender: Male
Nationality: Indian
Timeline
Procurement Specialist
Mphasis Limited
07.2022 - Current
Wireless Procurement Specialist
Tangoe India Softek Services Private Limited
09.2018 - 07.2022
Senior Research Analyst
Convergys India Services Private Limited
04.2016 - 01.2017
Bcom - Commerce
Ch Charan Singh University
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