Sathish Kumar
Chennai,TN
Summary
Adept at driving project success and enhancing operational efficiency, my tenure at ReBizSoft Tech Solutions honed my expertise in software development & deployment and customer relation management. Leveraging skills in Microsoft Azure & Power Platform, I spearheaded initiatives that significantly improved customer satisfaction and employee performance, showcasing a commitment to excellence and collaborative growth.
Overview
20
20
years of professional experience
Work History
Principal Software Architecture Specialist
ReBizSoft Tech Solutions
12.2019 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Senior Software Consultant
Xencia Technology Solutions
02.2013 - Current
- Provided technical support using knowledge of complex technology to solve problems and support new projects.
- Spearheaded process improvements by analyzing existing workflows and recommending strategic changes, resulting in higher operational efficiency.
- Mentored newer team members by sharing extensive technical expertise, contributing to a supportive work environment that encouraged growth and learning.
- Developed custom software solutions tailored to client requirements, leading to increased customer satisfaction and repeat business.
Project Leader
CSS Corp Pvt. Ltd.
01.2005 - 02.2013
- Established strong relationships with clients, fostering trust and open communication throughout the entire project lifecycle.
- Conducted thorough post-project evaluations to identify areas for future improvement in both processes and performance metrics.
- Developed comprehensive project plans that outlined clear goals, timelines, and milestones for all stakeholders involved.
- Achieved project success by efficiently allocating resources and managing schedules.
Education
Bachelor of Science - Engineering
BIST
Chennai, India04.2004
Skills
- Customer Relation Management
- Expert Problem Solving
- Software Development & Deployment
- Data Migration
- System Support Management
- IBM Domino & Lotus Notes
- Microsoft Azure & Power Platform
- Web Designing Tools & Technologies
- Documentation Management
- Quality Assurance
Timeline
Principal Software Architecture Specialist
ReBizSoft Tech Solutions
12.2019 - Current
Senior Software Consultant
Xencia Technology Solutions
02.2013 - Current
Project Leader
CSS Corp Pvt. Ltd.
01.2005 - 02.2013
Bachelor of Science - Engineering
BIST
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