SATHISH KUMAR
Summary
- Lead Test Engineer Pursue a rewarding career in Software Testing by applying a wealth of experience and a strong dedication to enhancing organizational success while continuously developing personal skills in the ever-evolving IT landscape PROFILE SUMMARY
- A competent professional offering 9.5 years of experience in the IT industry, concentrating on quality assurance and software testing (Manual Testing) to ensure the delivery of exceptional software products that meet client expectations.
- Function as the Lead Test Engineer at Azentio Software Private Limited, managing various life insurance projects and upholding stringent testing standards and methodologies to guarantee software quality.
- Cultivated a comprehensive skill set in manual testing, Agile practices, and project management, demonstrating a strong capability to guide teams and provide mentorship to junior associates in industry best practices.
- Realized substantial enhancements in testing efficiency and precision by adopting innovative testing strategies and establishing thorough acceptance criteria, leading to superior project results.
- Exhibited outstanding leadership skills by promoting teamwork among colleagues and stakeholders, ensuring a clear understanding of project requirements & the effective implementation of testing strategies.
- Contributed to project success, resulting in a notable reduction in defect rates and an increase in client satisfaction metrics.
- Expertly utilize advanced bug tracking tools like JIRA to improve project management efficiency and facilitate seamless communication within Agile teams.
Overview
35
35
years of professional experience
Work History
Lead Test Engineer
Azentio Software Private Limited
02.2022 - 09.2024
- Spearheading testing initiatives across multiple projects, monitoring the planning and execution of test strategies, including Smoke, Functional, Integration, Regression, and UAT Testing
- Ensured performance met established quality standards consistently throughout the project lifecycle
- Collaborating closely with cross-functional teams in an Agile environment, utilizing JIRA for effective tracking and management of project tasks
- Developing and implementing comprehensive Testing Approaches, defining Acceptance Criteria and Scenarios for user stories to ensure robust test coverage
- Mentoring and guiding junior testers, enhancing team capabilities and fostering a culture of quality within the organization
- Actively engaging in root cause analysis for defects, collaborating with development teams to drive timely resolutions and improve overall product quality.
MISR-Egypt, Life Insurance Products
01.2024 - 09.2024
- Specialized in Manual Testing across diverse phases, including Smoke, System, Integration, Regression, and UAT Testing
- Followed Agile Methodologies, utilizing JIRA for effective project management within Agile/Scrum environments
- Devised comprehensive Testing Approaches, crafted Acceptance Criteria, and delineated Scenarios for user stories to ensure thorough test coverage
- Acquired a strong understanding and practical application of the Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC), executing test cases & scenarios
- Conducted extensive Web Application Testing, validating that functionality and performance met established standards
- Collaborated effectively with team members, clarifying project requirements and specifications to enhance project outcomes
- Actively participated in key Agile ceremonies, including Daily Scrums, Sprint Planning, Sprint Reviews, Sprint Retrospectives, contributing to continuous improvement in project execution
- Developed domain expertise in Life Insurance, focusing on Group Life & Individual Life Products
- Organization: Accenture
- Project Name, BCBS-North California (Claims Adjudication and Manual Testing) Responsibilities:
- Assessed the validity and legitimacy of insurance claims in accordance with policy terms and conditions
- Analyzed claim data to identify trends, patterns, and potential fraud risks
- Made informed decisions regarding claim approval or denial, determining appropriate reimbursement amounts
- Interacted with policyholders, claimants, healthcare providers, and other stakeholders to gather necessary information
- Ensured compliance with regulatory requirements and company policies throughout the claims process
- Manual Testing done in Claims and through HIPAA Document and Verification
- Led and mentored junior associates in the claims adjudication process, fostering their professional development.
BTIC
01.2023 - 01.2024
GIG
08.2022 - 01.2023
Azentio Software Private Limited
02.2022 - 08.2022
Accenture
03.2015 - 12.2021
Manual test engineer
03.2019 - 12.2021
- Performed UAT, Regression testing for Hongkong, Malaysia and Singapore regions
- Involved in cards and payments testing for POS application
- Involved in Daily standup meeting and defect closure meetings
- Involved in Test Closure review along with Test Lead & Project Manager
- Executing the Test Cases through Excel sheet
- Initiated transaction and checking the logs for ATM and POS
- Identified and reported critical defects, contributing to a 30% reduction in post-release
- Led UAT sessions with stakeholders, achieving a 95% approval rate for system enhancements before deployment
- Maintained clear documentation of test cases, procedures, and methodologies
- Verifying the creation of different account types (savings, checking, etc.)
- Designed and executed over 150 manual test cases for claims adjudication processes, ensuring compliance with industry standards.
Claims Analyst
SOFT SKILLS
04.2017 - 03.2019
- Collaborated with cross-functional teams to streamline workflow and enhance operational efficiency, resulting in improved service delivery
- Conducted quality checks and audits on processed transactions, ensuring compliance with internal policies and external regulations.
Senior Process Associate
03.2015 - 04.2017
- Managed end-to-end processing of client requests, ensuring timely and accurate execution of tasks in alignment with service level agreements (SLAs)
- Analyzed and interpreted complex data sets to identify trends, issues, and opportunities for process improvement.
Coordinator •Collaborator, •Communicator, •Planner
Tamil
Nagar, Chennai
01.1990 - 01.2004
- Thinker
- PERSONAL DETAILS, Trained and mentored junior associates, providing guidance on best practices and facilitating knowledge sharing within the team.
Education
Bachelor of Computer application -
Vels College of University
01.2014
Skills
- Quality Assurance Strategies
- Software Testing Methodologies
- Agile Project Management
- Risk Assessment Techniques
- Test Automation Frameworks
- Defect Management Processes
- User Acceptance Testing
- Performance Testing Approaches
- Compliance and Regulatory Standards
- Continuous Improvement Practices
- IT SKILLS
- Bug Tracking Tools: JIRA, HP ALM, HP Quality Center
- Database: Basic MYSQL
- AWARD
- JIRA Fundamentals Badge (Completed in 2024)
Timeline
MISR-Egypt, Life Insurance Products
01.2024 - 09.2024
BTIC
01.2023 - 01.2024
GIG
08.2022 - 01.2023
Lead Test Engineer
Azentio Software Private Limited
02.2022 - 09.2024
Azentio Software Private Limited
02.2022 - 08.2022
Manual test engineer
03.2019 - 12.2021
Claims Analyst
SOFT SKILLS
04.2017 - 03.2019
Accenture
03.2015 - 12.2021
Senior Process Associate
03.2015 - 04.2017
Coordinator •Collaborator, •Communicator, •Planner
Tamil
01.1990 - 01.2004
Bachelor of Computer application -
Vels College of University
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