SATHISH KUMAR L
Chennai
Summary
A strategic and results-driven nbfc leader with 13 years of experience in Gold Loan management. Proven expertise in team leadership, business development, and operational excellence, with a strong track record of surpassing business targets, reducing Non-Performing Assets (NPAs), and driving branch and area-level growth. Seeking to leverage a deep understanding of gold loan operations to lead and expand a dynamic team as a Area Manager.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Branch Manager
Radian Finserv Private Limited
01.2023 - 03.2025
- Led overall branch operations, consistently achieving and surpassing gold loan disbursement targets.
- Developed and implemented local marketing campaigns.
Appraisal Partner
Oro corp technologies
02.2021 - 12.2022
- Managed gold appraisal and loan processing, ensuring accuracy and compliance with company policies.
- Assisted in new customer acquisition and supported branch sales efforts to achieve targets.
Relationship Executive
Fed Bank Financial Services
07.2020 - 12.2020
- Focused on building and maintaining strong relationships with clients to drive repeat business.
- Handled customer queries and resolved issues, ensuring high levels of customer satisfaction.
Assistant Manager
Muthoot Finance
04.2018 - 04.2020
- Supported branch management in daily operations and team supervision.
- Assisted in achieving sales targets and maintaining a healthy loan portfolio.
Sales Manager
HDB Financial Services
06.2017 - 02.2018
- Managed the sales team and devised strategies to meet and exceed business goals.
- Focused on acquiring new customers and expanding the gold loan portfolio.
Business Development Manager
Shriram Finance
10.2012 - 05.2017
- Identified and pursued new business opportunities to grow the gold loan segment.
- Built and nurtured a strong network of clients and partners.
Education
Bachelor of Computer Applications (BCA) - undefined
Thiruvalluvar University
01.2011
Skills
- Core Competencies: Gold Loan Operations, Business Development, NPA Management, Market Penetration, Customer Retention, Regulatory Compliance
- Leadership & Management: Team Leadership, Performance Management, Training & Mentoring, Strategic Planning, Time Management, Problem Solving
- Soft Skills: Relationship Building, Communication, Customer Service, Adaptability, Negotiation
- Languages: Tamil (Native), English (Proficient), Hindi (Working Proficiency)
Certification
Typewriting (English & Tamil): Lower Certificate.
Hobbies
Playing Cricket – builds teamwork, leadership, and competitive spirit
Travelling – exploring new cultures and adapting to diverse environments
Timeline
Senior Branch Manager
Radian Finserv Private Limited
01.2023 - 03.2025
Appraisal Partner
Oro corp technologies
02.2021 - 12.2022
Relationship Executive
Fed Bank Financial Services
07.2020 - 12.2020
Assistant Manager
Muthoot Finance
04.2018 - 04.2020
Sales Manager
HDB Financial Services
06.2017 - 02.2018
Business Development Manager
Shriram Finance
10.2012 - 05.2017
Bachelor of Computer Applications (BCA) - undefined
Thiruvalluvar University
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