SATHISH KUMAR S

Working as a Lead Associate with extensive experience at WNS Global Services, excelling in cheque processing and client query resolution. Proven track record in training new employees and generating insightful reports. Adept at problem-solving and team coordination, ensuring efficient operations and enhanced customer satisfaction. Skilled in drafting Mail and managing transaction verifications.

Experience in cheque Clearing Process, Remittance, enquiries and handling queries with the client via Email., Knowledge in KYC which is also a part of complaint handling., Responsible for team handling functions, like allocating the requests to other team members, assist them in their doubtful queries, escalating requests to the complaints and compliance department if needed., Focused on end to end process with quality checks., Managing the deadlines for the user by coordinating the capacity working on the floor., Leadership, planning organizing skills with diplomatic approach., Self-motivated and Willingness to learn new things., Ability to work as a team and individual & Adaptive person.

• Attain unbelievable targets while working.
• Awarded as Best performer across the whole project.

• English
• Tamil

• Father's Name: Sadaiyappan.V
• Mother's Name: Suseela.S
• Date of Birth: 01/13/95
• Marital Status: Married