SATHISH KUMAR U

Shared services professional with 17+ years of experience in customer facing role in F&A domain and actively contributed to move ahead in Value Chain by focusing on Continuous Improvement, Process Standardization, Automation, Transition, Training, Knowledge management and People management. Expertise in service delivery, SLA management, leading teams, driving Lean initiatives, performance management, career path initiatives and process improvements.

• Subject Matter Expert in F&A Procure to pay process includes Purchase Order, Supplier Helpdesk, Invoice, T&E, Payments, Vendor Set up, Debit Balance recovery, Audit schedules and Reconciliation.
• Certified under Structured Problem solving, Green Belt Program.
• Monthly/Quarterly/Yearly Accounts Book closure finalizing P&L and reporting of accounts.
• Monthly/Quarterly/Yearly - MIS Reporting to client as well internal stakeholders on time.
• Analytical Review and Trend analysis of MIS reporting to client.
• Age wise analysis of Debtors initiating measures to clear the dues and overdue.
• Exposure in developing Standard Operating Procedure, As-Is and To Be Process Maps and setting up customized productivity trackers.
• Ensuring Quality assurance procedure and Quality Management.
• Successful Knowledge Transfer handled - New process addition to P2P process during my tenure.
• Exposure to RPA tools development, deployment and achieved productivity improvements in the process like Invoice processing, T&E upload, Vendor Reconciliation, Employee and Supplier Debit balance.
• Listed a few improvements, I recently done in my account: Auto upload of Consolidated Supplier Invoice into ERP, RPA deployed for Payment process, ERP approval workflow redefined to ensure timely invoice approval, Automated reporting of Supplier and Employee Debit balance and email trigger for the outstanding balances to respective debtors, Auto Supplier Reconciliation.

• Performed a consulting process study and reporting for client- SG.
• Successful off-shore Knowledge Transfer of ERP Migration, training and deployment.
• Successfully tested and implemented CR's under my review and supervision in ERP during my tenure.
• Discount Rate setup to avail payment discounts / rebates from vendors on early payments.
• New Region set up on business expansion.
• Lead the team in engaging with internal and external auditors - Nil Audit observations.
• Developed Case Studies, created centralized Process improvement repository for P2P Process.

• Procure to Pay Process
• Travel and Entertainment Claim Process
• Finance Analysis and Trend Reporting
• Team Management
• Implementation of systems, RPA and controls (for P2P, T&E)
• Management of internal / external auditors
• Project management
• Cost reduction / Lean Initiative

• Tamil
• English

Chennai, Processes: I was taking care of the Reliance General Insurance Processing for Entire Tamil Nadu region till October 08. Later on got transferred to BIG TV DTH customer care from November 08. Were I am handing both inbound and out call, mostly handling the escalation call.

• Father's Name: K Udaya Suriyan
• Date of Birth: 09/19/84
• Nationality: Indian