SATHISH N
City Sales Manager
Bangalore
Summary
Dynamic and results-driven Sales & Operations Leader with over 12 years of experience driving business growth, customer satisfaction, and operational excellence in Real Estate, Coliving, Hospitality, and FMCG sectors. Proven track record of leading teams, optimizing operations, and executing strategies that enhance profitability and market share. Recognized for strong leadership, analytical thinking, and cross-functional collaboration.
Overview
11
11
years of professional experience
1
1
Language
Work History
City Sales Manager – Sales
COLIFE ADVISORY PVT. LTD. (Colive)
02.2024 - Current
- Lead city-wide sales operations, achieving revenue and profitability targets across clusters.
- Implemented sales strategies boosting conversions and overall performance.
- Mentored and led sales teams to consistently achieve monthly goals.
- Strengthened client partnerships, generating repeat business and referrals.
- Collaborated with cross-functional teams to enhance the customer journey.
- Led strategic initiatives to enhance operational efficiency across multiple departments.
- Developed and implemented training programs to elevate team performance and engagement.
- Collaborated with cross-functional teams to streamline processes and improve service delivery.
- Analyzed market trends to inform business strategies and drive revenue growth.
Lead – Quality & Customer Assurance
COLIFE ADVISORY PVT. LTD. (Colive)
01.2023 - 01.2024
- Directed quality audits across 100+ properties ensuring adherence to company standards.
- Improved customer retention through service enhancement initiatives.
- Managed CRM and customer success functions, reducing response times and boosting satisfaction.
- Developed SOPs for audit and service process improvements.
City Head – Operations
COLIFE ADVISORY PVT. LTD. (Colive)
06.2022 - 12.2022
- Managed operations and P&L; for all Bangalore properties.
- Streamlined vendor processes and preventive maintenance reducing operational costs.
- Introduced performance SOPs enhancing team efficiency and service standards.
Operations & Customer Success Roles
COLIFE ADVISORY PVT. LTD. (Colive)
01.2019 - 01.2022
- Oversaw operations across 50+ properties with 80+ staff.
- Enhanced occupancy and retention through proactive service initiatives.
- Awarded Best Operations Manager of the Year – 2020.
Guest Delight Officer
CASA 2 CASA (FabHotels)
12.2018 - 05.2019
- Delivered premium guest experiences ensuring service excellence.
- Enhanced operational standards and increased satisfaction scores.
Front Office Executive
AYURVEDAGRAM HERITAGE WELLNESS CENTER
09.2014 - 12.2018
- Managed guest relations, reservations, and front office functions.
- Recognized as Employee of the Year – 2018 for outstanding service.
Education
Pre-University Course (10+2) -
Chhattisgarh Open University
01.2020
Diploma - Computer Science
Sri Jayachamarajendra Polytechnic
Bangalore01.2013
Skills
Revenue increase strategies
Interests
Continuous Learning, Stock Market, Gardening, Reading, Music
Accomplishments
- Best Employee of the Quarter – 2025
- Best Operation Manager of the Year – 2020
- Best Property Manager of the Month – 2019
- Employee of the Year – 2018
- Rated 5+ in last appraisal cycle
Timeline
City Sales Manager – Sales
COLIFE ADVISORY PVT. LTD. (Colive)
02.2024 - Current
Lead – Quality & Customer Assurance
COLIFE ADVISORY PVT. LTD. (Colive)
01.2023 - 01.2024
City Head – Operations
COLIFE ADVISORY PVT. LTD. (Colive)
06.2022 - 12.2022
Operations & Customer Success Roles
COLIFE ADVISORY PVT. LTD. (Colive)
01.2019 - 01.2022
Guest Delight Officer
CASA 2 CASA (FabHotels)
12.2018 - 05.2019
Front Office Executive
AYURVEDAGRAM HERITAGE WELLNESS CENTER
09.2014 - 12.2018
Diploma - Computer Science
Sri Jayachamarajendra Polytechnic
Pre-University Course (10+2) -
Chhattisgarh Open University