Sathish Rajendren
Bengaluru
Summary
Dynamic Team Lead at Wipro with expertise in mobile application and API testing. Proven track record in driving process improvements and ensuring SLA compliance. Skilled in Jira and Confluence, fostering collaboration across teams. Adept at analyzing defects and delivering timely solutions, enhancing overall project efficiency and client satisfaction.
Overview
5
5
years of professional experience
Work History
Team Lead
Wipro
Bangalore
10.2023 - 10.2024
- Organized client meetings to provide project updates.
- Collaborated with cross-functional teams to implement process improvements efficiently.
- Offered one-on-one support for team members and managers to drive continuous improvement.
- Test the critical defect from multiple channels, and categorize issues by severity, scope, and reproducibility.
- Maintained a dashboard tracking bug volumes, resolution times, and SLA compliance regularly.
- Implemented and standardized Confluence in alignment with business requirements.
- Collaborated with developers to prioritize critical bugs and ensure timely assignment to clients within the SLA.
- Ensured adherence to customer SLA and delivered the incident reports within 24 hours of bug detection.
- Analyzing the logs, identifying the root cause of the issue, and sharing the observations with the DEV team.
- Identifying the bugs, and logging the defect in Jira, and in-app bug reporter.
Senior Testing Engineer
Tata Elxsi
Bangalore
09.2022 - 10.2023
- Involved in E2E drive flow testing, Debugging and analysing the root cause of Issues or flow in Azure cloud.
- API Testing through POSTMAN and Peer Test design reviews and Testing Estimation and Test Design.
- Identifying regression scenarios & performing the testing
- Identifying defects or bugs with relevant team and tracking them according to the defect life cycle management on daily basis
- Experience in Debugging and analyzing the root cause of the Issue/bug from logs
- Creating functional test cases, end to end test cases (as per the requirement)
- Attending triage calls for requirement Gathering and Understanding and issue resolving
- Roles & Responsibilities
Test Engineer
Accenture
Bangalore
11.2019 - 09.2022
- Created and executed test plan and test cases, identifying software problem and defect reporting in given sprint.
- Reporting and documenting technical issues in bug tracking tool like Jira & phabricator.
- Mobile App and web application testing (Android/iOS).
- Validating developer bugs and verifying new regressions. Involved in various types of Testing - Regression testing, Smoke testing, Adhoc Testing, Compatibility Testing, User Acceptance testing, Functional, Integration and System testing. Versed in SDLC, STLC.
- Experience on Localization & Globalization Testing Process.
- Interacting with developers to make sure that they have understood the issue and proactively involved in Defect review meetings.
- Roles & Responsibilities
Education
Bachelor of Engineering - Computer Science
Visvesvaraya Technological University
Bangalore01.2017
Diploma - Computer science
PES University
Bangalore06.2011
Skills
- Mobile application testing
- Web testing
- Localization testing
- API testing
- Postman
- Jira
- Jira Xray
- Kobiton
- Swagger
- Azure DB
- Datadog
- Confluence
- Agile method
- PostgreSQL
- Head spin
- studio
- Phabricator tool
- Globalization testing
- UI testing
- UAT testing
- Production issues
- Incident management
- Test case design
- Test planning
- Functional testing
LANGUAGES
English Full Professional Proficiency, Kannada Full Professional Proficiency, Tamil Full Professional Proficiency, Telugu Professional Working Proficiency
INTERESTS
Cricket, Shuttle, Carrom
PERSONAL PROJECTS
Uber(Accenture) (11/2019 - 11/2021), Testing the Uber applications E2E in mobile and web, Route match(Accenture) (11/2021 - 09/2022), Testing on Route match app and web portals, Automated vale parking(Mercedes Benz) (10/2022 - Present), The Project involved the testing of MIC AVP APIs to check successful AVP Process from the time customer drops vehicle at Garage through My star app
Accomplishments
• Encore Award-Accenture(2020) Top performer of production and utilization.
• Star of business Award(2021) For handling team and reporting SLA within TAT to Lead.
• Recognized the best team of the year 2023(Mercedes AVP).
• Star of business Award(2021) For handling team and reporting SLA within TAT to Lead.
• Recognized the best team of the year 2023(Mercedes AVP).
Timeline
Team Lead
Wipro
10.2023 - 10.2024
Senior Testing Engineer
Tata Elxsi
09.2022 - 10.2023
Test Engineer
Accenture
11.2019 - 09.2022
Bachelor of Engineering - Computer Science
Visvesvaraya Technological University
Diploma - Computer science
PES University