Sathish S
Summary
Motivated business professional with a strong background in management and a drive for entrepreneurial success. Committed to contributing to business growth by increasing profit performance, revenue, and market share. Experienced in providing high-quality industrial production work, prioritizing customer satisfaction, and maximizing team productivity. Dynamic Sales Executive with 5 years of experience delivering exceptional customer service and driving revenue growth. Skilled in leveraging sales technologies, software, and CRM data to identify and capitalize on leads, opportunities, and sales funnels. Known for exceeding client expectations through personable communication. Eager Sales Assistant with a passion for learning new skills in retail sales. Dedicated to maximizing business success by seizing sales and service opportunities. Focused Assistant Store Manager recognized for creating visually appealing merchandise displays and improving location revenue. Strong written and oral communication skills with experience in diverse retail environments.
Overview
5
5
years of professional experience
Work History
Team member
Yum Restaurant Indian Private Limited
8 2016 - 7 2019
- Greeting customers and helping them with their Queries or concerns
- Working in a fast-paced and high-volume retail environment
- Providing excellent customer service to all customers, at all times.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Unit Manager
ICIC Prudential Life Insurance
07.2019 - 11.2019
- Recruit advisor and explaining the product plane about insurance
- Cold calling
- Building Relationship with customer
- Scheduling training for advisor and conduct examine for result
- Explain about the policy and terms , convert into business to achieve the target
- Take a call and fix appointment for close the Deal
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
- Enhanced customer trust by addressing concerns and explaining complex policy details in understandable terms.
- Analyzed customer needs to provide customized insurance solutions.
Sales Executive
Quirk India Private Limited
11.2019 - 10.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Call the customer with given leads to conversion
- Helping customers resolve purchasing problems to assisting customers with relevant products and services
- Call the customer with given leads to conversion
- Maintain proper sales report and lead to achieve the targets.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Affiliate Manager TEAM LEAD
Emerge IT Solution and Light House Technology
11.2020 - 05.2023
- Creating Affiliate Account and maintain Affiliate records
- Verify the Affiliate called partners and Assign the commission plan
- Process Affiliate Commission Weekly and Monthly Basis
- Create Affiliate link to share the Partners
- Handling Team
- Audit calls and Live Chats
- Maintain proper calls and Chats report.
Assistant Store Manager
Wooden Street Home Furniture
09.2023 - 03.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Reported issues to higher management with great detail.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
Bachelor of Arts - Accounting And Finance
Govt First Grade College Peenya (B.com)
Bangalore 04.2013 - 2016.01
Bachelor of Arts - Computer And Information Sciences
HKES Virendra Patel College of Science And Arts Commerce
Bangalore , India 04.2011 - 2013.01
Jindal Jubli Govt High School
Bangalore 01.2009 - 2011.01
Skills
Good time management skills
Roles And Responsibilities
- Provided clients with great quotations
- Wrote detailed sales forecast for the company managers which proved very effective
- Communicated any new products to our customers
- Conducting meeting and projecting the plane with detailed explanations
- Scheduling the exams with given times
- Maintaining proper sales report
- Moving work forward
- Problem solving
- Mentoring and coaching
- Workload management
Disclaimer
I do hereby confirm that the details furnished above are true and correct to the best of my knowledge and belief.
Languages
English
Bilingual or Proficient (C2)
Kannada
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Telugu
Advanced (C1)
Interests
Playing Guitor , Wrtting Songs with my Own lyrics
Explore new places
Listerning Songs, Insta , youtube scrols
I like to listening all south india songs , Some time english songs also , mostly like A.R Rahman , Elayaraja songs , recently Anirudh , Yuvan, Ect. whenever i get bore i use to be in instagram post and reels , You tube, I mostly use for information like current affairs whats happening in the world , like news , messages , ect
Timeline
Assistant Store Manager
Wooden Street Home Furniture
09.2023 - 03.2024
Affiliate Manager TEAM LEAD
Emerge IT Solution and Light House Technology
11.2020 - 05.2023
Sales Executive
Quirk India Private Limited
11.2019 - 10.2020
Unit Manager
ICIC Prudential Life Insurance
07.2019 - 11.2019
Bachelor of Arts - Accounting And Finance
Govt First Grade College Peenya (B.com)
04.2013 - 2016.01
Bachelor of Arts - Computer And Information Sciences
HKES Virendra Patel College of Science And Arts Commerce
04.2011 - 2013.01
Jindal Jubli Govt High School
01.2009 - 2011.01
Team member
Yum Restaurant Indian Private Limited
8 2016 - 7 2019
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