Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
ProjectManager

Sathish Ananth R

Chennai

Summary

Specialties Delivery Management Team Management and Development Program Management Strategic Planning and Execution Process Improvement and Optimization Test Plan and Strategy design Implementation and Post Production Pre Sales Support Career Summary Have overall IT experience of 19 years. Proficient in IST Switch (ATMs, Switching, Authorization), Credit Cards, Compliance and Acquiring/Back Office settlement domains. Managing different projects through Agile Methodologies to deliver high caliber solutions with expertise in IST Switch, ATMs, HSM, Payments, Cards and Compliance Managed multiple engagements and programs successfully. Delivery Management: Proficient in managing projects/program with pre-defined budgets and timelines. Have 3 years of onsite experience (US, Thailand, Srilanka, Nepal) for various engagements. Well versed with Onsite-Offshore project model Driven and improved release management process and Sound experience in Test and Defect management tools Excels at communicating with stakeholders to provide accurate reporting and information regarding the ongoing projects, risks and initiatives. Good experience in Requirements gathering and review, Test Effort estimation, Test Planning, Risk Assessment, Risk mitigation, Team formation based on skill set, Task allocation, resourcing and milestone tracking, Project progress monitoring, resource productivity tracking and review, review calls and meetings, status reporting, escalation of issues on time. Expertise in test automation framework implementation, agile & scrum methodology, configuration management, release management by implementing methods and tools. Process Consulting: Adequate knowledge in Testing Process Assessments and Test Process improvement Experience in implementing CMMI process initiatives, process adherence and process tailoring. TCoE: Expertise in Setting up Testing CoE and complete END to END testing delivery and test processes, practices, operations for testing engagements. Experience in Pre-Sales activities, preparation of Test Approach and Proposals for testing projects Enthusiastic, detail oriented, self-motivated individual with good interpersonal & leadership skills, effective communication, passionate in initiating and implementing best practices in workplace. Resource Management: Good in building, growing & managing teams. Strong people management skills including managing conflicts, Performance appraisal & evaluation, Performance feedback for testing resources and driving the team for good results.

Overview

22
22
years of professional experience

Work History

Project Manager

Access Healthcare
01.2022 - Current
  • Proactive approach, Continuous self-assessment and identifying improvement areas, Managed and took full ownership of support environments which are tablespaces that support Production functions
  • They are used for testing, training and demonstration purposes
  • These environments are used both internally by several teams at athenahealth and externally by our clients
  • Externally facing environments include ClientTrain and Preview
  • Internally used environments include SalesDemo and Sandbox
  • Managed and controlled complete Environment maintenance, sizing, uptime, stability, functional issues faced in each environment
  • Responsibilities:
  • Lead triage, respond to Customers facing issues in any of the environments
  • Groom all Issues, meet up with Customers and end users to discuss issues being faced, prioritize, analyze, and engage development team to get them addressed
  • Ensure SLAs for the reported issues are met as per organizational norms, analyze the volume of issues being reported with multiple environments to ensure smooth operations of Sales Demo and Client Training environments
  • Lead Customer check in meetings, drive meetings with different core teams of the organization using support environments to drive through all pending, critical issues
  • Review hardware stability, memory consumptions, disk storage, network health of all the support environments
  • Metrics review, analyze data and identify areas for continuous improvement
  • Setup meetings with cross functional product time to address prod-parity gaps and dependent issues
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Provided detailed project status updates to stakeholders and executive management.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.

Manager IT

First Data, FISERV
09.2018 - 05.2019
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
  • Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
  • Coordinated IT operations activities to deliver smooth flow of daily business needs.

First Data
09.2018 - 05.2019
  • Projects:
  • Omnipay Acquiring Platform – Product that supports and provide acquiring platform and integrated solutions for merchant acquiring business with complex and diversified setups to cater Merchant boarding, Hierarchy, Interchange engine, Multi-Currency, Sophisticated billing, Merchant reporting, Dispute management and settlement options

Project Manager

FIS
03.2016 - 09.2018
  • Rupay Switch Migration
  • NPCI – IMPS
  • NPCI - AEPS
  • NPCI – BackOffice/Settlement
  • Responsibilities:
  • Responsible for overall delivery of project to NPCI comprising switching solutions for Rupay Credit, Rupay Debit, IMPS, AEPS
  • Migration/configuration/setup of around 600 Nationalized and Private banks of India into NPCI network for routing and settlement
  • Involved in debugging and analysis of the issues
  • Developing regression automation formwork (Regression Test Accelerator) using Selenium with the highly effective team
  • Identifying and deploying appropriate talents to the projects
  • Managing utilization of the resources and developing their competencies
  • Performance appraisal & evaluation, Performance feedback for testing resources and driving the team for good results
  • Manage issues and escalations that arise within the teams and from clients.

CSC, PayPal
08.2010 - 10.2015
  • Professional 2 - Product Test

Computer Sciences Corporation
08.2010 - 10.2015
  • Norkom ECDD
  • WorldCheck
  • PEP
  • OFAC
  • Responsibilities:
  • Managed compliance testing engagement program in onsite-offshore model and was responsible for all the individual project deliveries within the program
  • Was responsible to test and deliver the entire Norkom’s compliance suite of products
  • Client engagement in San Jose while managing and coordinating offshore team
  • Manage day-to-day activities of 2 offshore/onsite teams conducting front end, batch jobs and automation testing of applications used to create, enrich and publish items on PayPal.com web site
  • Implemented framework for automation testing using Selenium, Bluefin, and Jenkins
  • Reorganized the team, established and implemented efficient SDLC processes and fostered the transition to an agile methodology
  • Responsible for defining test strategy for the project
  • Co-ordinated for the new automation initiatives and managed performance test team as well
  • Defined, implemented and maintained Risk Based Testing Approach, Strategy and Test Policy resulting in reduced test costs and quick to market deliveries
  • Closely worked with other teams like infrastructure team, Operational Acceptance Team, Security Team, User Acceptance Test Team of the project for successful coordination and delivery
  • Responsible to publish test metrics dashboard to client and senior management
  • Provide guidance, direction and mentorship to the team members to make them highly motivated team

FIS
09.2003 - 08.2010
  • Eracom HSM Migration/PIN Generation
  • IST Switch 7.6 upgrade
  • ITMX Switch migration
  • IST All Card
  • Responsibilities:
  • Owned documentation portal that communicates the standards and procedures of a large QA Team
  • Plan, develop, and implement new or improved testing methods, processes, tools, and systems
  • Manage and oversight all QA/UAT environments, coordinate release schedule with release team
  • Analyze software defects; conduct weekly bug meetings with development and product team
  • Establishing and adhering to end to end testing processes right from Requirements gathering, analysis and gaps identification till final delivery to end users
  • Led the QA Team in developing test strategies and plans bases on analysis of requirements and design documents
  • Test lab set up for Banking-Financial based projects involving ATM, Switch, Security and Cards Setup
  • HSM migration, DB setup, configuration of both acquiring/issuing, VISA/Master card transactions
  • Implementation in production and DR environment
  • Postproduction monitoring and support
  • Test Plan/Test case/Traceability matrix creation, review/walkthrough with project participants
  • Co-ordination of the SIT/UAT Testing activities for all 22 Member Banks of Thailand for ITMX project
  • Lead a test team of 5 members and worked in Onsite-Offshore model
  • Preparing daily and weekly status reports
  • Reporting defects using PVCS,Applix
  • Responsible for process tailoring for the project.

Tech Lead

FIS
09.2003 - 01.2010

Test Engineer

Maveric Systems Limited
02.2003 - 09.2003

Maveric Systems, Citibank – Mutual Funds
02.2003 - 09.2003
  • Ensured adherence to process throughout the lifecycle of the project and during testing
  • Was responsible for maintaining the test schedule and worked with developers to ensure clear communication of the requirements
  • Analyzed the requirements specification and developed test plans and test cases to cover overall quality assurance testing
  • Tracked the defects raised by the team and ensured that these were clearly communicated to the development team
  • Provided quality metrics for measuring product quality and team efficiency (Prepared Causal Analysis Reports)

Software Tester

HTC Global Services Inc
12.2001 - 12.2002

HTC Global Services
12.2001 - 12.2002
  • Executed the test cases and carried out regression testing
  • Defect logging and reporting| Page

Education

Internet Power Programming - undefined

Pentasoft Technologies

Bachelor of Engineering - Production

Government College of Technology
2001

Skills

  • Languages SQL, PL/SQL, JAVA, C, HTML
  • OS Unix, Windows 98/NT/2000/XP
  • RDBMS & Tools Oracle 9i, MS-SQL Server, MySQL and TOAD, SQL Developer, SQL
  • Plus
  • Scripting Languages JavaScript, TSL (Test Script Language)
  • Test/Project Management Rally, PVCS, Jira, Test Director
  • Tools Selenium with Java, FinSIM, WinRunner80, Eclipse, Putty, Jenkins, Rally, MS Project/Visio and Filezilla
  • Defect Tracking Tools PVCS Tracker, Quality Center, Bugzilla, Clear Quest, JIRA
  • Domain Expertise Core Banking and Cards, Financial, Capital Market, Trading and Brokerage, Compliance - Norkom Compliance, OFAC, PEP, Transaction Monitoring, Agile Methodologies
  • Systems Installation, Configuration and Upgrading
  • Processes and Procedures
  • Programming Languages
  • Microsoft SharePoint
  • Project Management
  • Client Relations
  • Cross-Functional Collaboration
  • Quality Assurance and Control
  • Testing
  • Project Planning
  • Timely Project Completion
  • Functional and Business Requirements
  • Microsoft Office Suite Expertise
  • Agile Methodology
  • Performance Improvement

Additional Information

  • Awards , Achieved Service Excellence Award at CSC/PayPal Pvt Ltd Won the Best Team Award for the successful delivery at CSC India Pvt Ltd Won several Star Performer award for successful completion of projects at FIS Strengths Quick learner Absolute ownership in the role assigned.
  • Milestones Successfully implemented Rupay Acquiring and Issuing Switch migration for NPCI network. Implemented IMPS solution for NPCI. Successfully implemented ITMX which is a complex flagship payment network in Bangkok, Thailand integrating 22 member banks that uses a different messaging standards. Successfully implemented SCT which is a local payment network of Nepal integrating all local Nepal banks. Successfully replaced HSM which is responsible for security, authorization, pin validation for one of Srilanka’s Premiere Bank HNB

Timeline

Project Manager

Access Healthcare
01.2022 - Current

Manager IT

First Data, FISERV
09.2018 - 05.2019

First Data
09.2018 - 05.2019

Project Manager

FIS
03.2016 - 09.2018

CSC, PayPal
08.2010 - 10.2015

Computer Sciences Corporation
08.2010 - 10.2015

FIS
09.2003 - 08.2010

Tech Lead

FIS
09.2003 - 01.2010

Test Engineer

Maveric Systems Limited
02.2003 - 09.2003

Maveric Systems, Citibank – Mutual Funds
02.2003 - 09.2003

Software Tester

HTC Global Services Inc
12.2001 - 12.2002

HTC Global Services
12.2001 - 12.2002

Internet Power Programming - undefined

Pentasoft Technologies

Bachelor of Engineering - Production

Government College of Technology
Sathish Ananth R