SATHISH KUMAR N
Chennai
Summary
Results-oriented professional with a strong background in educational support and technical assistance. Recognized for effective communication and adaptability, driving significant improvements in student performance and satisfaction.
Overview
11
11
years of professional experience
Work History
Mentor Teacher
PARIMATRAMM TUITION CENTRE
chennai
06.2022 - Current
- Developed lesson plans aligned with curriculum standards and student needs.
- Collaborated with parents to address student progress and learning challenges.
- Evaluated student performance through assessments and provided constructive feedback.
- Implemented innovative teaching tools to improve student learning experiences.
- Coordinated after-school tutoring sessions to support struggling students academically.
Technical Support Engineer
STOCKHOLM TRADERS
CHENNAI
01.2018 - 11.2019
- Resolved customer inquiries through various communication channels.
- Collaborated with team members to enhance support processes.
- Created documentation for user guides and troubleshooting steps.
- Managed escalated support tickets to ensure timely resolution.
- Provided technical support to customers by troubleshooting and resolving hardware and software issues.
Intern Trainee
UCAL FUEL SYSTEMS
pondicherry
04.2015 - 08.2015
- Collaborated with team members to maintain production schedules and quality standards.
- Documented production processes to ensure compliance with company guidelines.
- Tracked progress of ongoing projects and provided regular updates to supervisors.
- Created reports summarizing findings from various research projects.
- Identified opportunities for cost savings through process optimization initiatives.
Education
MBA - Business Analytics
SRM INSTITUTE OF SCIENCE AND TECHNOLOGY
KATTANKULATHUR12-2025
Bachelor of Engineering - PRODUCTION ENGINEERING
PSG COLLEGE OF TECHNOLOGY
COIMBATORE05-2017
Skills
- Data analysis
- Project management
- Technical support
- Curriculum development
- Process optimization
- MS EXCEL
- R
- POWERBI, TABLEAU
- SQL
RECENT PURSUIT
Followed my personal aspiration (civil service examinations)
- Analyzing financial account statements, government budget, and social auditing
- Administration, corporate governance, emotional intelligence
- Investment models, quality of service delivery
- Ethical issues and dilemmas, conflict of interest, dispute resolution
Languages
Tamil
Native
Native
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Timeline
Mentor Teacher
PARIMATRAMM TUITION CENTRE
06.2022 - Current
Technical Support Engineer
STOCKHOLM TRADERS
01.2018 - 11.2019
Intern Trainee
UCAL FUEL SYSTEMS
04.2015 - 08.2015
MBA - Business Analytics
SRM INSTITUTE OF SCIENCE AND TECHNOLOGY
Bachelor of Engineering - PRODUCTION ENGINEERING
PSG COLLEGE OF TECHNOLOGY