MEGALA ETHIRAJ

Scope: OneTru product onboarding, cloud cost optimization, infrastructure modernization, fraud model migration, and platform enablement.

• Led product onboarding for TruPortfolio, covering training, self-service onboarding, data asset onboarding, customer onboarding, and model deployment.
• Improved cost transparency by enabling cloud cost tagging and attribution at TruPortfolio and initiative levels.
• Modernized infrastructure by supporting migration from second-generation to fourth-generation machine types.
• Optimized cloud performance through cluster resizing across AWS and GCP environments.
• Supported fraud model migration including Kafka integration, dataset creation, BigQuery feature engineering, model training, deployment, and Predict API invocation.
• Team Size: 20

• Managed requirements discovery with Canada stakeholders and translated needs into product roadmap inputs.
• Coordinated delivery tracking with engineering teams for data acquisition capabilities including batch, online, and triggers.
• Supported global bureau modernization using reusable capabilities from FactorTrust, US Core Credit, India CIBIL, and other bureau platforms.
• Enabled scalable product direction aligned with future OneTru releases and broader implementation goals.
• Bureau in a Box – Canada OneTru
• Scope: Product management and roadmap support for Bureau in a Box Canada implementation on OneTru.
• Team Size: 15

• Provided solution architecture support for IAM, PING, and Kong integration across global teams.
• Supported authentication migration from ForgeRock to IAM/PING/Kong.
• Enabled TUCP onboarding through role and policy creation support.
• Assisted production onboarding across OneTru and TUCP environments.
• GTP Integration & Enablement
• Scope: Global integration enablement for IAM, PING, Kong, TUCP onboarding, and production readiness.
• Team Size: 2

• Designed master flow strategies for the Decision Edge platform in the UK region.
• Developed strategies for Virgin Money/Personal Loans, CYB, AQM, and AGS-DI.
• Built SSRS reports, data vault integrations, and stored procedures.
• Managed offshore delivery through capacity planning, risk escalation, sprint tracking, and team mentoring.
• UK Localization
• Scope: UK Decision Edge localization, strategy development, reporting, data vault integrations, and offshore delivery management.
• Team Size: 3

• Managed delivery governance through sprint planning, velocity tracking, policy analysis, roadmap creation, risk identification, and team mentoring.
• Migrated ECM and CCM policies from Layer 7 to Kong Gateway.
• Developed custom plugins using Lua scripting to support migration needs.
• Automated onboarding for new clients into Kong Gateway.
• Built Postman collections to validate migrated policies and improve testing consistency.
• APIM Policy Migration
• Scope: API policy migration from Layer 7 to Kong Gateway, automation, quality validation, and delivery governance.
• Team Size: 10

• Developed global standard templates for prescreen and non-prescreen solutions.
• Automated deployment using Octopus to improve release efficiency.
• Built transformation wrappers to convert TUXML requests into DecisionCentre format.
• Created SSRS reports and data vault integrations.
• Led offshore delivery across story analysis, dependency management, testing, documentation, code review, and deployment support.
• DC Customer Onboarding
• Scope: Customer onboarding, global templates, automation, request transformation, reporting, and delivery leadership.
• Team Size: 8

• Designed USIDM default strategy covering address standardization, IDMV, TrustEv, IDMA, and OTP modules.
• Enabled customer onboarding and customization using master parameter sets.
• Developed reporting solutions using SSRS and wrappers for request translation.
• Supported delivery governance through component analysis, risk tracking, dependency management, unit testing, audit compliance, and deployment support.
• US-IDM (Identity Management)
• Scope: Identity decisioning strategy, customer onboarding, reporting, request transformation, and offshore delivery support.
• Team Size: 5

• Developed Kural site (UI) modules using .NET and jQuery.
• Created roles, privileges, menus, and UI modules to support configurable access and navigation.
• Enabled drag-and-drop configuration for standard screen generation.
• Contributed to delivery quality through requirement analysis, development, code review, unit testing, defect reduction, and team collaboration.
• Decision Edge Portal - Kural Site
• Scope: Kural site module development, role configuration, UI development, and standard screen generation.
• Team Size: 6

• Analyzed business requirements and translated them into technical design and development tasks.
• Designed and developed Silverlight pages using Expression Blend, navigation controls, and data binding concepts.
• Created WCF services to enable communication between the Silverlight application and backend components.
• Enhanced user interface quality using Telerik controls for improved dashboard visualization and usability.
• Prepared design documents and unit test cases to support development quality and traceability.
• Performed technical analysis, unit testing, SharePoint deployment, and client support throughout the delivery lifecycle.
• OPC Dashboard
• Scope: Developed an OPC Dashboard solution to consolidate monthly revenue data from multiple business components into a unified reporting view.
• Team Size: 5

• Gathered and analyzed requirements from key users to understand quality control workflows and system needs.
• Developed user interfaces using Visual Studio 2008 to support digital quality inspection processes.
• Created cascading style sheets and reusable user controls to improve interface consistency and display product details across application pages.
• Contributed to database design by supporting data structure planning for quality inspection and workflow tracking.
• Implemented workflow management functionality to improve quality check processes and reduce manual form handling.
• Prepared unit test cases to validate application functionality and support delivery quality.
• Quality Control System
• Scope: Developed a Quality Control System to digitize and streamline manual quality inspection processes for mobile phone manufacturing.
• Team Size: 4

• Delivered Windows desktop support for hardware and software issues, improving end-user efficiency.
• Provided Level 1 desktop support for employee hardware, software, and Windows operating system issues.
• Troubleshot user incidents and coordinated support to resolve technical issues, enhancing user satisfaction.
• Installed and configured software applications based on business and user requirements.
• Performed Active Directory user administration, including user creation, access maintenance, and basic account support.
• Facilitated policy upgrades and system maintenance, ensuring compliance and optimal desktop environment performance.
• Supported mailbox recovery and email configuration to ensure uninterrupted business communication.
• Scope: Provided Windows desktop support, including installs, AD administration, and Level 1 issue resolution.
• Team Size: 10