Sathish Kumar R
Chennai
Summary
Skilled RPA Developer with experience in designing, developing, and implementing RPA systems. Strong understanding of automation software with proven ability to troubleshoot complex issues and optimize efficiency. Proven track record in successful project management, demonstrating strengths in communication and team collaboration. Committed to delivering high-quality results within budget constraints while maintaining strict timelines.
Overview
10
10
years of professional experience
1
1
Certification
Work History
IT Analyst
Tata Consultancy Services
Chennai
08.2022 - Current
- Identified opportunities for further automation by analyzing current processes or workflows.
- Collaborated with stakeholders to define requirements and develop effective solutions.
- Participated in meetings with stakeholders to discuss potential improvements in existing processes.
- Optimized existing robotic processes in order to improve productivity and reduce costs.
- Built user interfaces for bot interactions with end users in a secure manner.
- Designed, tested, and deployed robotic process automation applications.
- Maintained documentation related to RPA implementations such as flowcharts, diagrams.
- Performed post-deployment maintenance activities such as debugging and troubleshooting errors.
Senior RPA Developer
Stratosphere IT Services Pvt LTD
Chennai
07.2021 - 07.2022
- Documented test results for each robot developed prior to deployment into production environment.
- Provided technical support to end users regarding the usage of robots after their deployment.
- Designed, tested, and deployed robotic process automation applications.
- Ensured compliance with organizational policies while developing RPA solutions.
- Performed post-deployment maintenance activities such as debugging and troubleshooting errors.
- Collaborated with stakeholders to define requirements and develop effective solutions.
- Monitored the performance of RPA bots and resolved any issues quickly.
RPA Developer
NLB Services
Chennai
04.2020 - 12.2020
- Analyzed business requirements to identify opportunities for process improvement and automation through RPA.
- Designed, documented and executed test plans to ensure quality assurance of developed bots.
- Participated in design sessions with Business Analysts and Project Managers for requirement gathering and solutioning activities.
- Developed and maintained RPA processes for automation of manual tasks.
- Resolved production issues reported by users in a timely manner.
- Created user documentation, training materials and technical support documents related to RPA implementations.
- Provided end user support on robotic process automation applications as needed.
Senior Officer
Standard Chartered Global Business Services
Chennai
02.2017 - 07.2019
- Involved in preparing the HLDD for the internal POC in Blue Prism with the help of a Business Analyst and a team of five members
- Automated the process of an internal application named ICM for updating the customer details from the scanned PDF documents using Blue Prism.
- Developed an automated process for capturing client signatures from the various internal applications.
- Analyzing and understanding the project requirements, and preparing test scenarios and test design.
- Planning for test execution for system testing, defect re-testing, and regression testing.
- Regression testing of the application on defect fixes and updating the results in ServiceNow.
- Preparation of Daily, Weekly, and Consolidated Test Progress Reports.
Process Advisor
Barclays Shared Services
Chennai
02.2015 - 02.2017
- Involved in fund transfer to the customer account and accessing customer records, performing necessary actions based on customer requirements
- Resolving customer complaints for assistance related to the services.
- Handling with Deceased Customer Accounts
- Responsibilities include freezing customer accounts as per customer requests and updating the same to the customer via letter
- Responsible of fund transferring to the next of skin, third parties like
(Pension Funeral Company)
Education
B.TECH - Information Technology
ALPHA College of Engineering
Chennai05-2014
Skills
- RPA tool expertise
- Quality assurance testing
- Workflow optimization
- Agile methodology
- Optical character recognition
Certification
- AD01 - Blueprism Developer
Accomplishments
- Achieved On time delivery with Seamless effort in spite of delay in
deployment. - Maintaining Zero productions issues
- Recognized as "Best Team Supporter" for the month of September
2020 in NTT Data services. - Have gained the confidence from BA and clients
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Timeline
IT Analyst
Tata Consultancy Services
08.2022 - Current
Senior RPA Developer
Stratosphere IT Services Pvt LTD
07.2021 - 07.2022
RPA Developer
NLB Services
04.2020 - 12.2020
Senior Officer
Standard Chartered Global Business Services
02.2017 - 07.2019
Process Advisor
Barclays Shared Services
02.2015 - 02.2017
B.TECH - Information Technology
ALPHA College of Engineering
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