Sathishkumar Ramakrishnan

ADA – AUH Teams & Guest ap

June 2023 - till date

• Abu Dhabi International Airport strives to deliver the best guest experience to its customers at its new Airport Terminal. Their aim is to provide its customers with a Guest Mobile Channel and a new Wi-Fi Web-Responsive Landing Page that will drive a simple and seamless experience across the airport, enhance the way people spend time at the airport, and provide exclusive access to services and products. In addition, provide the Airport Teams with the capability to effectively get familiarized with and navigate throughout the passenger and Non-passenger areas of the new terminal through the Airport Teams Mobile App.

Responsibilities:

• Facilitate and Manage Testing.

• Ensure Testing Quality Gate compliance – System Test Entry / Exit.

• Manage & report on the Test Project Plan.

• Manage and monitor Test execution and defect process.

• Support UAT defect analysis and conduct Defect Triage calls.

• Track project milestones and deliverables.

• Support Automation team for baseline the scripts.

• Mentor the testing team for quality assurance methodologies.

BECU - Core Banking Accounts & Parties API

November 2022 - May 2023

• BECU is undergoing a digital transformation to change the way value is delivered to its members. As part of the transformation program, G10X has engaged with BECU and its partner in its digital transformation journey. G10X has developed the Accounts and Parties API using the REST DNA specification. In Accounts API, provides consumer applications/platforms the capability of creating loan account on the Core Banking Platform. In Parties API, provides consumer applications/platforms the capability of creating organization records, including the ability to define address, phone, and organization attributes.

Responsibilities:

• Prepared the Test Plan, Test Strategy and Test Closure Reports.

• Track project milestones and deliverables and Responsible for Test Estimation, Test Execution.

• Established Productivity improvement processes and reusable testing methodologies.

• Mentor the testing team for quality assurance methodologies.

• Review Business requirements and test deliverables with stakeholders.

Windstream – Winlink
January 2018 - November 2022

• MyOfficeSuite is Broadview’s portal for managing their product offerings and services to enterprise customers. It is a revolutionary customer portal that enables customers and their team to manage all the preferences and features of your Office Suite system, including email, fax, HD meeting, your toll-free service, view locations, track orders and pay bills. P03 - To maintain the newly developed unified portal of Windstream supports all kind of customers to access their details. All Windstream, Broadview, EarthLink legacy customer’s data is being migrated into the new portal. Customers can receive high performance-oriented Desktop application and Mobile Applications with enhanced features, security and user experience.

Responsibilities:
• Working as Senior Technical Lead for MyOS & P03 automation team.
• Estimating, planning, and scheduling the resources for execution of different functional and regression test suites and tracking the project delivery.
• Implementing best practices to improve the process.
• Regular sync up with application developers to understand the future deployments.
• To maintain the application and do round of smoke / unit testing to find out any key issues caused after production deployment.
• Review customer feedback and issues after every production release.
• Co-ordinating with functional leads and BA’s on the functional requirements.
• Participated in Sprint Planning & defect triage meeting.
• Designing reusable functions to manage the complex requirements of the application.
• Co-ordinating Offshore team and providing guidance to develop test automation suites.
• Executing Smoke and regression test cases from Jenkins on daily basis.
• Preparing the release level test execution status and various metrics to monitor the project status.
• Review test results and generate and publish execution reports.

Windstream – Cavalier & Nuvox Migration
February 2017 - December 2017

• Windstream is considering consolidating Cavalier & Nuvox system stacks still in use from prior acquisitions with the goal of eliminating the heritage Cavalier & Nuvox systems. This includes migration of heritage Cavalier & Nuvox customers/data into the target systems. CAMS is the natural choice of destination for the migration of Cavalier customers. Revchain8 used for heritage Paetec customers is the natural choice of destination for the migration of Nuvox customers.

Responsibilities:
• Worked as a Test automation lead for Migration team.
• Participate in Sprint Planning & defect triage Meeting.
• Estimating, planning, and scheduling the resources for execution on different Mocks.
• Co-ordinating with functional leads on the requirements.
• Enhancing existing automation framework.
• Developed automated test suites using existing framework.
• Preparing regression test suites and tracking the project delivery.
• Updating test results in Windstream wiki page for each Mock & preparing test report.
• Executing Smoke and regression test cases with our Selenium framework.

Windstream – Dragonfly
June 2016– February 2017

• Windstream has started a Strategic Initiative to simplify and optimize Business Cycle times by analyzing the heat map and Transforming WIN IT stack. WIN IT transformation program aims to evaluate drive Sigma System’s ability to deliver faster time-to-market through radically improved lead-to-quote, quote-to-order, and order-to-service cycle times for Carrier WAVE product.

Responsibilities:
• Participate in Sprint Planning & defect triage Meeting.
• Working as Test automation lead for Dragonfly team.
• Estimating, planning, and scheduling the resources for execution on different tracks.
• Co-ordinating with functional leads on the requirements.
• Study and analysis the User Stories for System and Integration testing.
• Design and execute the test cases.
• Preparing regression test suites and tracking the project delivery.
• Updating test results in JIRA and SharePoint for each User story & preparing test report.
• Executing Smoke and regression test cases in our Selenium framework.

Hosting – New Customer Portal
January 2014– May 2016

• HOSTING developed a customizable and flexible single pane of glass for the customers to manage their IT infrastructure needs. HOSTING customer Portal provides the visibility required keeping infrastructure running at peak performance and keep business moving. Customers can review historical data to understand when additional infrastructure is needed, and they can order and manage devices/solutions directly within the customer Portal.

Responsibilities:
• Participate in Sprint Planning Meeting.
• Working as Test automation lead for Dragonfly team.
• Estimating, planning, and scheduling the resources for execution on different modules.
• Study and analysis the User Stories for System testing.
• Preparing and executing test cases.
• Involved in Functional, Smoke Testing and Regression Testing.
• Executed regression test cases in our Selenium Framework.
• Participate in BUG triage meeting.
• Updating test results in TFS (Team Foundation Server) for each release.
• Preparing the release level test execution status and various metrics to monitor the project status.
• Provided support and assistance to new joiners in the team to understand the application & technical assistance to executing the test cases in selenium automation framework.
• Effectively delivered the deliverables in stringent timelines.

Intrado – 911Net
November 2011– December 2013

• To deliver emergency, help more quickly and effectively, the carriers and public safety entities are upgrading the 9-1-1 network on a regular basis. 911Net is used by PSAP, Coordinator, Analyst and Telco users to maintain TSS database. The following modules in 911Net application: MSAG (Master Street Address Guide), ALI (Automatic Location Identification), ESN (Emergency Service Number), TN (Telephone Number), TN Error and Reports.

Responsibilities:
• Study and analysis the CR’s for system testing.
• Preparing and Executing test cases.
• Involved in Functional, Sanity Testing, Regression Testing.
• Updating test results in Quality Center for each release & preparing test report

Global Scape – Wide Area File Services (WAFS)
April 2011– November 2011

• Global SCAPE WAFS allows end users across multiple offices to access and share files over a WAN at LAN speeds. File replication ensures the same files exist at all locations while real-time file locking keeps users from overwriting files in use. As files are modified, changes are mirrored instantly using intelligent byte-level differencing to minimize the impact on network bandwidth.

Responsibilities:
• Study and analysis the CR’s for system testing.
• Prepared test plan and test cases and executed test cases.
• Environment Setup for compatibility testing.
• Defect logging and tracking.
• Updated Daily status tracker & reporting CR’s status in weekly client meeting.

RAK Core Banking
April 2010 - March 2011

• The objective of the RAKBANK middleware System architecture is to provide a Channel agnostic service-based integration hub that enables communication between Bank’s Channels (E.g., IB (Internet Banking)) and RAK Bank host applications. A RAK Bank Integration Framework named Crystal developed to accomplish above for both credit card and debit card system operations.

Responsibilities:
• Attended walkthroughs to better understand the requirement documents.
• By understanding the FS, prepared test cases, test data and XML file.
• Environment setup and perform smoke test.
• Executed the XML files though HTTP & RFH Utilities.
• Prepared Smoke test report.
• Verified the log files based on the Specification Requirements.
• Performed Regression Testing.
• Defect logging and tracking & Participated in Defect review meetings.
• Updated Daily status tracker.

Enterprise Integration – T-Mobile (UK)
February 2007 - March 2010

• EIS provides Enterprise Integration Services that link T-Mobile's Enterprise systems to other internal and external systems. Most of these services are concerned with the integration of SAP, but later developments provide links from Rating, Billing and Payment system to debt collection and credit reference agencies.

Responsibilities:
• Study and analysis the FS.
• Prepared test cases, test data & Test Execution.
• Performed Peer Review for Test Case.
• Verify logs based on specification.
• Performed Regression Testing.
• Participated in Defect review meetings.
• Defect logging and tracking.