Worked with global companies such as Verifone, Network International (Largest Payment Processor in Middle East), ANZ Bank, MasterCard, FSS, NCR Corporation, and Capgemini.
Business Analysis/Product Owner: Requirements gathering from Core Product team, Analysis, Preparation of Technical documentation in Confluence, Grooming session, Functional Review and Deployment coordination.
Test Management, Quality Assurance, Requirement analysis, Identify the gap and rectification, Estimation and Resource planning. Scope management and Vendor management.
Cards / Schemes – EMV Chip, Contactless, Magnetic swipe cards, Debit, Credit, Prepaid, Diners, China Union Pay, JCB cards for multiple issuers, 3D Secure and Tokenization. InterCard gateway Germany Base24 Visa MasterCard MDS MasterCard BNET WAY4 Payment FIS IST Switch Renovite Switch ISO8583 Protocol GICC Protocol Schemes Compliance EMV Credit and Debit card transactions Offline/Online Schemes certification ADVT certification M-TIP certification
Payment Tech Stack / Platforms – FIS IST, InterCard, Base24-POS, Base24-ATM, WAY4, ISO8583, Testing with Mobile, MasterCard and Visa payment system.
Payment Test Automation – FinSIM, ILIAD simulator Test script automation.
Certified Scrum Master (Certificate Id: 850872) with hands on experience in JIRA, Confluence, GIT, Epics, User story, Story board and managing the workflow process.
Good knowledge of Agile process and principles, experience in Agile metrics such as Sprint Burndown chart updates, Velocity, sprint dashboards.
Schemes Compliance – Quarterly scheme compliance schemes mandate testing for MasterCard, Visa Settlement and Clearing.
POS and ATM devices Experience – Verifone POS, NCR Personas ATM device testing, Ingenico POS.
Payment Platform Migration testing – Release regression test during Migration from Vison Plus to WAY4 payment system.
Payment Institutions / Banks – ANZ, Emirates NBD Bank, ANZ, NBF, Investment Bank, Bank of Sharjah and National Bank of Oman.
Root cause analysis, Defect management, Risk and Issue analysis and providing Mitigation.
Expertise in System Test (ST), System Integration Test (SIT), UAT support and Sprint test.
Knowledge on SoupUI for TIBCO system, XML, UNIX, DataBase and SQL.
Awards - Won Asia-Pacific best Customer Engineer Award by NCR Corporation.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Product Owner
Verifone
05.2020 - 05.2024
Onboarding Merchant, Branch, Terminal and Services in InterCard switch for Verifone Sweden, France, Denmark, Finland, Norway, Portugal, Estonia, Lithuania, Latvia and Germany.
Automate Onboarding to reduce Manual task in DATA tool system in InterCard switch.
Mapping of GICC protocol with Verifone Greenbox RJSON message and Refinement with developers.
FIS IST API fields Mapping with ISO8583 protocol for schemes like Visa, MasterCard, EFTPOS etc.
Deep analysis on Projects, T-Shirt Estimation, Refinement, grooming session with developers and
involving in Daily Scrum.
Verification of functionality post deployment in Dev and Performing requirements walkthrough with Prod Deployment team and coordination until Go-live.
Providing guidance for Reno-Switch implementation in Verifone. Testing of Reno-switch with Visa and MasterCard simulators. Visa and MasterCard Payment certifications.
Adding new features in InterCard Onboarding UI called Online Wizard and MOP.
In JIRA/Confluence, Creation of Gliffy, Dashboard, Kanban board to track and handle projects to meet smooth delivery.
Test Consultant
Klystron Global LLC, NBO Bank
01.2020 - 02.2020
Worked as ATM/POS Certification tester for client NBO bank Muscat Oman.
Successfully implemented ADVT VISA certification for NCR ATM and WINCOR ATM.
Also involved in preparation of M-TIP certification test for MasterCard.
Test Manager
ANSR Global Corporation
09.2014 - 12.2019
Scrum master activity performed with Agile transformation team:
Track and remove internal and external impediments for Scrum team.
Facilitate Grooming sessions with product owner, to build product backlog, prioritizing Epics and Stories.
Facilitate and plan for Go-live activities.
Transparency: Ensuring that all information is visible within Scrum teams.
Inspection and Adaptation within Scrum team.
Used JIRA as Agile Management tool.
Used Confluence as Knowledge sharing tool.
Used Bitbucket as Version Management tool for code and configuration.
Ensuring that adequately protected all artifacts from outside team members.
Ensuring that Sprint Burndown chart is updated at least once day.
Ensuring that Release Burndown is managed by Product owner on daily basis.
Ensuring that inter-team communication is happening appropriately by Scrum of Scrum meeting.
Test Management/Test Lead activity:
Scope analysis, Estimation and Resource allocation.
Test planning using JIRA. Documentation handling using Confluence.
Test Execution and Test Cases review.
SIT, Compliance mandates and Regression test execution by using simulator with NI WAY4 switch.
Defect Managements, Risk and Issues handling.
Test Result review for SIT test, Compliance Mandates test and Regression test.
Exit report preparation and sharing with stakeholders for review and approve.
Implementing Automation for Authorization test using ILIAD tool and Product Inspect in WAY4 Coordinating with Implementation team and Configuration team for smooth delivery.
Regression Test for WAY4 Releases. It covers all existing Middle East banks.
Visa and MasterCard Compliance mandates testing for Q2 and Q4. ONUS and OFFUS transactions test with Base24 and WAY4 Payment switch.
Business Analyst activity: ENBD KSA Bank, Kingdom of Saudi Arabia.
Develop Business Service Offering (BSO) Document using requirements such as scope, processes, alternatives, and risks.
Analyze client's business requirements and processes through document analysis, interviews, workshops, and workflow analysis.
Coordinated with Product Owner, Stakeholder and develop Strategic plan.
Engage client to gather software requirements/business rules and ensure alignment with development teams.
Creating Scrum Boards and user stories based on requirements in JIRA and helping them for Product backlog.
As Business Analyst, involved during Daily scrum, sprint planning and taken accountability of delivery till production implementation.
Senior Consultant
Capgemini
10.2012 - 09.2014
Configuring Base24-ATM/POS, FINSIM simulator and connecting with online CTM server for testing.
Testing with Base24-ATM transactions like Withdrawal, Balance Enquiry, Transfer to Other account, Deposit and PIN Change.
Ingenico POS machine connecting with online CTM server for testing.
Testing with Base24-POS transactions like Purchase, Pre-auth, Cash out, Reversal and Refund.
Testing with POS Swipe, POS Chip and CNP transactions.
Preparation of Master Test Plan (MTP), Detailed Test Plan (DTP), Test script preparation using HP QC, Entry Criteria, Test Summary Report (TSR) and Exit Criteria reports.
Test Execution and storing results in HP Quality centre.
Raising Defect using HP Quality Centre. Testing with ATM and POS reports and Extracts.
Test Lead
ANZ Operations and Technology Pvt Lt
09.2009 - 09.2012
Preparation of Test Strategy, Master Test Plan and Detailed Test Plan.
Writing Test Conditions and Test Scripts in HP Quality Centre.
Conducts Review of Test Condition, Test Scripts and Test Results.
Configure Test Cards on FINsim simulator for ATM/POS
Preparing System Test Entry criteria and Exit criteria.
Configuring and Testing with Base24-ATM transactions like Withdrawals, Balance Enquiry, Transfer Statement and Mobile Top up Testing with Savings, Checking and Credit accounts.
Configuring and Testing with Base24-POS transactions like Purchase, Pre-auth, Cash out, Purchase with Cash out, Refund and Reversal.
Testing with ATM/POS BACHO Reports and Extracts.
Executing Test cases and stores results in HP Quality Centre.
Tracking Defect and Closing defects using HP Quality Centre.
Preparing Conditional Acceptance Memo (CAM) and Test Summary Report (TSR).
Updates Project Plans and Identifies Risk areas and comes out with mitigation plans.
Test Lead
Financial Software and Systems (P) Ltd
06.2005 - 09.2009
Write test plans/test cases:
Involved in Test Plan creation, Test plan review & test deliverables to the project team.
Creating test cases for baseline as well as for new release.
Test Execution:
Testing with ATM/POS Base24 with MasterCard switch.
Execute ATM/POS test scripts and ensure that results achieve documented goals and objectives.
Involved in Regression testing.
Defect tracking using HP quality centre, raising exceptions and manage re-tests.
Documentation:
Maintain test results and scripts.
Involved in preparation of Problem Correction Requirement (PCR) reports.
Provide daily reporting on success of testing and review daily balancing report generated by MasterCard Mainframe.
User Acceptance Test:
Involved in UAT support and work with client as required.
Involved in submission of Test Completion Report.
Senior Customer Engineer
NCR Corporation India
11.2000 - 06.2005
Installation, configuration and testing of ATM machines.
Testing of ATM transactions with Bank Payment switch.
Configuration of ATM communication links and Services.
Involved in customer training on ATM.
Coordinated with Engineers for SBI MICR clearing machine installation and execution.
Attended training for NCR RealPOS and NCR Kiosk machine.
Education
B.Tech/B.E - Computer Engineering
Madras University
Kanchipuram, India
04.1999
Skills
POS Machine
Agile
JIRA
Confluence
Cards and Payment Processing
Payment Gateways
Payment API
Fintech
Merchant Onboarding
Acquiring system
Soup UI
XML
SQL
EFT
EMV
Kibana Dashboards and GIT
ATM POS Transaction Processing
Scrum, Test Management, Payment transaction Processing systems, Terminal Certification test
Payment Processor
Payment Business Analyst and Product Owner in Agile Software Development
Agile : (CSM) Certified Scrum Master
Test Simulator tools: FINSIM, ILIAD, MasterCard, Visa, CUP and Sim
Development Knowledge: C, UNIX and SNMP Protocol
Certification
LANGUAGES KNOWNENGLISHCOURSES & CERTIFICATIONSB.E In Computer Science And Engineering