Sathish Kumar Thiyagarajan
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
16
16
years of professional experience
Work History
Food and Beverage Operations Manager
NANDANAM SENIOR CITIZEN HOME
2021.05 - Current
- Evaluated workflow patterns, identifying areas for improvement in order to increase overall efficiency levels within the facility.
- Implemented safety protocols, maintaining a clean and hazard-free work environment for employees.
- Reduced food waste through careful inventory management and product rotation techniques.
- Established strong relationships with suppliers, negotiating favorable terms for raw materials procurement.
- Conducted regular equipment maintenance checks, ensuring optimal functionality and reducing downtime.
- Managed a team of food production staff, providing training and supervision for optimal performance.
- Directed food preparation and cooking activities to meet health and safety standards.
- Set and oversaw weekly and special event menu plans.
- Served consistent portions following recipes and control standards.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
Food Production Supervisor for Senior Citizen
Melur Meadows Active Retirement Community
2018.08 - 2021.05
- Developed a highly motivated team through effective communication, performance evaluations, and recognition programs.
- Evaluated vendor performance regularly to maintain supply chain integrity and negotiate better pricing for raw materials used in production processes.
- Managed budgets effectively to control costs while maintaining optimal levels of output and quality standards.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Monitored food inventory and supplies to prevent waste.
- Monitored food preparation, production, and plating for quality control.
- Directed food preparation and cooking activities to meet health and safety standards.
- Controlled food costs and managed inventory.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Controlled expenses and boosted profitability by managing food and labor costs.
Quality Assurance Analyst
National Refreshment Company
2016.05 - 2018.04
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Collaborated with development teams to identify, track, and resolve software defects in a timely manner.
- Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
Production-manager
Shri Soundariya Herbotech Products
2008.10 - 2016.03
- Resolved issues quickly to maintain productivity goals.
- Managed internal operational standards and productivity targets.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Implemented preventive maintenance programs for equipment, extending their lifespan and minimizing downtime due to malfunctions.
- Monitored team budgets to keep projects on task and avoid waste.
Education
Master of Science - Microbiology
JAMAL MOHAMED COLLEGE
Tiruchi, India04.2008
Skills
- Food Service Operations
- Scheduling Staff
- Labor Management
- Sanitation Standards
- Allergen awareness
- Menu development
- Food safety protocol
- Kitchen equipment operation and maintenance
Timeline
Food and Beverage Operations Manager
NANDANAM SENIOR CITIZEN HOME
2021.05 - Current
Food Production Supervisor for Senior Citizen
Melur Meadows Active Retirement Community
2018.08 - 2021.05
Quality Assurance Analyst
National Refreshment Company
2016.05 - 2018.04
Production-manager
Shri Soundariya Herbotech Products
2008.10 - 2016.03
Master of Science - Microbiology
JAMAL MOHAMED COLLEGE
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