Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
AssistantManager

SATHISH N .

BANGALORE

Summary

Coordinate with customers for registration of ATS and Sale Deed.

Follow up for Payment/Collections from customers.

Inter-departmental coordination.

Site visits for the respective project to assess progress from the customer s perspective.

Ensure customer s units are handed over to their satisfaction as per SOP.Prepare reports like ageing, query analysis etc.

Overview

2
2
years of professional experience

Work History

Sr. CRM Executive

BRICKS & MILESTONES PROJECTS LLP
02.2023 - Current

Ø Effectively managed customer relationships through consistent communication, understanding their needs, and providing tailored solutions.

Ø Conducted property viewings, showcasing units to potential buyers, and addressing inquiries promptly.

Ø Maintained accurate documentation of property listings, contracts, and client interactions using CRM software.

Ø Assisted in the coordination of property inspections, appraisals, and closing processes.

Ø Implemented strategies for collection maintenance, ensuring timely payments and resolving any billing discrepancies.

Ø Collaborated with internal teams such as sales, marketing, and finance to streamline processes and enhance customer satisfaction.

Ø Maintained organized files and records, ensuring easy retrieval of important documents.

Ø Assisted in the preparation of marketing materials for property listings and promotional campaigns.

Ø Coordinated property showings and open houses, providing assistance to both agents and clients.

Ø Handled incoming inquiries from prospective clients, providing information about available properties and scheduling appointments.

DSM( DARK STORE MANAGER)

BigBasket Warehouse
07.2022 - 01.2023
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Education

BBA - COMPUTER APPLICATION

BETHEL ENGILISH SCHOOL
BANGALORE
05.2011

Skills

  • CRM Integration
  • Data-driven decision-making
  • Customer Segmentation
  • Campaign Management

Accomplishments


  • Supervised team of 5 no's staff members.
  • Collaborated with Civil team & Customers.
  • Documented & Resolved more than 200 cases with testing .
  • Achieved Phase -1 & Phase -2 by handover of 610 Flats with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Advanced (C1)
kannada
Advanced (C1)
Tamil
Advanced (C1)
Telugu
Advanced (C1)
Hindi
Intermediate (B1)

Timeline

Sr. CRM Executive

BRICKS & MILESTONES PROJECTS LLP
02.2023 - Current

DSM( DARK STORE MANAGER)

BigBasket Warehouse
07.2022 - 01.2023

BBA - COMPUTER APPLICATION

BETHEL ENGILISH SCHOOL
SATHISH N .