SATHIYA G
Pondicherry
Summary
Results-driven professional with expertise in Global Capability Center Functions and Supply Chain Management (SCM), focused on enhancing operational efficiency through innovative technological processes. Proven track record of delivering exceptional service support to customers while driving continuous learning and quality improvements. Committed to aligning organizational strategies with goals of technological transformation and business excellence.
Overview
10
10
years of professional experience
Work History
Senior Freight Admin Assistant
UPS Supply Chain India
Chennai
02.2023 - Current
- Company Overview: UPS is 110 Years old US multi-national company, pioneer in international freight, courier, logistics and supply chain solutions.
- Customer Project: DELL (Global Supply Chain Support):
- To support Global SMEs of DELL (Foxconn, Pegatron, IVY, PALCO etc) for Return Shipments
- Responsible for parts returning from Vendors, Follow-Up with Vendors to ensure if the products are repaired and returned back to our warehouse within TAT
- Colloborate with other internal departments [(Inbound, Transportation Team RTV (Returns to Vendor), Quality Team] regarding Shipment related queries via E-Mails to ensure timely inbound and outbound
- To upload Pre-alerts to inbound the parts as soon as they are delivered
- To update the status to DELL (Client) regarding the status of each shipment every week
- Dell Inventory Management: (VOI): (Vendor Owned Inventory operations)
- Using CDMV as WMS platform
- Replenishment Status Check - VOI inventory to check if the parts are enough at VOI Depots in order to move them to DOI if requested by Vendor
- MIS report coordination with warehouse team to prepare Yearly Inventory report
- Managing return shipments - preparing Packing lists and Transportation Sheet
- Electronic Customs Management of UPS’s International Customers:
- Shipping documents management based on each Country’s Compliance
- Handling 9 different Countries NL, IT, BE, DE, PL, UK, FR
- Shipping Documentation management related to Customs viz., CERT, Other Government Agencies, Entry, Export, Import document, etc
Senior Process Associate
Capgemini
06.2018 - 01.2020
- To resolve International Shipment related queries/Tickets via Peoplesoft tool
- To process Partial Credit and Full credit based on the scenarios
- To manage International Clients
- Got 'Rising Star' for best Performance
- Got 'Pat on Back' for best teamwork
- Got 'Best Punctuality Maintainer'
Senior Content Writer
Cube Enowation
08.2015 - 04.2018
- To generate fresh contents (both general and technical for websites)
- Content Review
- Interface with International clients via E-mail on day-to-day basis
Education
B.E. - Computer Science
MEC
01.2015
HSC - Computer Science
Achariya Siksha Mandir
Puducherry01.2011
SSLC -
Shri Hindocha
Puducherry01.2009
Skills
- Global Capability Center support in Supply Chain (SCM), Global Sourcing, Vendor Management, and Customer Service
- Customer Inventory Management – Inbound, Replenishment, Returns, Interface with Quality Team etc
- Global Electronic Customs management – multiple Countries (NL, IT, BE, DE, PL, UK, FR)
- MIS Reporting and Data Analytics
- Customer Issues Resolution
- Implementing Quality and Productivity Improvement Programs
Personal Information
Date of Birth: 09/28/93
Languages
- English
- Tamil (speak, Read and write)
Projects
Student Monitoring System, To trace out each activity of a student carried out in their mobile including calls, Messages, Web browsing and etc., 2 Months, Java, SQL, Won best student prize for 100% attendance for 2 Years., Won 2nd prize for best final year project.
Career Achievements
- Got 'Rising Star' for best Performance.
- Got 'Pat on Back' for best teamwork.
- Got 'Best Punctuality Maintainer'
Activities
- Participated in the paper presentation in the concept of 'Road Tracking System' organized by Anna University, Villupuram.
- Undergone Industrial Visit to HCL technologies at Chennai.
- Attended several workshops.
Affiliations
● Critical Thinking
● Problem Solving
● Customer Support
● Strong Written and Verbal Communication
● Team Management
● Quick Learner, Flexible and adaptable.
Timeline
Senior Freight Admin Assistant
UPS Supply Chain India
02.2023 - Current
Senior Process Associate
Capgemini
06.2018 - 01.2020
Senior Content Writer
Cube Enowation
08.2015 - 04.2018
B.E. - Computer Science
MEC
HSC - Computer Science
Achariya Siksha Mandir
SSLC -
Shri Hindocha
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