Dynamic professional with a proven track record at Vivekanandha College for Women, enhancing office efficiency and team productivity. Expert in administrative support and project management, I've streamlined processes and fostered professional development, achieving significant cost reductions. Skilled in multi-tasking and communication, I excel in fast-paced environments, driving operational excellence and collaborative success.
Overview
18
18
years of professional experience
3
3
Certifications
Work History
Delivery Manager
SRI VELA BAKERS
BHAVANI
10.2024 - Current
Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
Managed resources effectively to avoid unnecessary delivery delays.
Engaged customers to discuss business needs and explore opportunities to increase sales.
Enhanced team performance by providing regular feedback, coaching, and training opportunities.
HATSUN AGRO PRODUCTS DISTRIBUTOR
Proprietor
Bhavani, India
08.2022 - 08.2024
Increased customer satisfaction by providing exceptional service and support to distributors.
Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
Streamlined distribution processes for improved efficiency and reduced delivery times.
Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
Coordinated promotional events to showcase products and drive brand awareness.
Participated in industry events, networking with potential clients and partners while representing the company professionally.
Resolved customer complaints promptly, maintaining positive reputation in market.
Communicated regularly with dispatcher for delivery route details and changes.
Office Superintendent
Vivekanandha College for Women
Tiruchengode
06.2019 - 05.2022
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
Built highly-efficient administrative team through ongoing coaching and professional development opportunities
Streamlined office processes by implementing efficient filing systems and organizational tools
Managed budget for office supplies, reducing costs through strategic purchasing decisions
Collaborated with various departments throughout the organization regularly to maintain cohesion between different teams
Coordinated events and meetings, ensuring smooth logistics and successful outcomes
Provided administrative support to executives within the organization as needed, improving overall workflow efficiency
Supervised office staff, providing guidance and facilitating professional development opportunities
Maintained a clean and organized working environment to boost efficiency and morale among employees
Improved communication between departments with regular updates and meetings
Purchase & Stock Manager
Adharsh Vidhyalaya
Anthiyur
07.2015 - 05.2019
Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material
Inventoried warehouse stock on monthly, quarterly and annual basis
Identified slow-moving items and devised promotional strategies, resulting in increased sales and reduced overstock issues
Streamlined the stock ordering process with accurate forecasting and timely communication with suppliers
Transportation Manager
The Optimus Public School
06.2012 - 03.2015
Increased transportation efficiency by optimizing routing and scheduling processes
Organized records of vehicles, schedules and completed orders
Reduced transport costs for the company through strategic negotiations with vendors and carriers
Maintained compliance with all regulations, avoiding fines and penalties for the organization
Implemented safety measures, resulting in a significant decrease in accidents and injuries among drivers
Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries
Systems Engineer
Hp Showroom
Trichy
02.2011 - 02.2012
Developed custom software solutions for various business needs, resulting in improved productivity
Conducted end-user reviews for modified and new systems
Optimized networked software and operating systems by applying updates and patches
Improved system performance by identifying and resolving technical issues in a timely manner
Analyzed system requirements, developing tailored solutions that met or exceeded client expectations
Conducted regular system audits to ensure compliance with industry best practices and regulatory requirements
Completed software updates and assessed security patches for optimized computer use
Evaluated new tools and technologies for possible integration into existing infrastructure environments
Credit Balance Specialist
Trayee Business Management
Chennai
07.2007 - 11.2010
Worked with customers to answer questions, resolve disputes and research discrepancies
Received inbound customer calls related to credit and accounts receivable
Supported customers with invoices, statements and other basic questions
Processed recurring automated payments and credit card payments
Education
SSLC
SRNV HIGHER SECONDARY SCHOOL
PALLADAM
06-2001
HSC
SVN HIGHER SECONDARY SCHOOL
ERODE
05-2003
B.E - ELECTRONICS AND COMMUNICATIONS ENGINEERING
MAHENDRA ENGINEERING COLLEGE
Tiruchengode, India
04.2001 -
Bachelor of Science - VISUAL COMMUNICATION
BHARATHIYAR UNIVERSITY
Coimbatore, India
04.2001 -
Master Of Business Administration - Human Resources Development
Bharathiyar University
Coimbatore, India
Skills
Administrative support
Office administration
Office safety
Budget administration
Facility maintenance
Document management
Payroll processing
Scheduling management
Office coordination
Microsoft office
Computer skills
Account management
Reporting tools
Schedule coordination
Route planning
Distribution coordination
Application support
Issue resolution
Team supervision
Project Management
Mail handling
Excellent multi-tasking ability
Administrative support
Certification
Senior Grade - Tamil Typewriting
Timeline
Tally
01-2025
Delivery Manager
SRI VELA BAKERS
10.2024 - Current
HATSUN AGRO PRODUCTS DISTRIBUTOR
Proprietor
08.2022 - 08.2024
Office Superintendent
Vivekanandha College for Women
06.2019 - 05.2022
Senior Grade - Tamil Typewriting
04-2016
Senior Grade - English Typewriting
04-2016
Purchase & Stock Manager
Adharsh Vidhyalaya
07.2015 - 05.2019
Transportation Manager
The Optimus Public School
06.2012 - 03.2015
Systems Engineer
Hp Showroom
02.2011 - 02.2012
Credit Balance Specialist
Trayee Business Management
07.2007 - 11.2010
B.E - ELECTRONICS AND COMMUNICATIONS ENGINEERING
MAHENDRA ENGINEERING COLLEGE
04.2001 -
Bachelor of Science - VISUAL COMMUNICATION
BHARATHIYAR UNIVERSITY
04.2001 -
SSLC
SRNV HIGHER SECONDARY SCHOOL
HSC
SVN HIGHER SECONDARY SCHOOL
Master Of Business Administration - Human Resources Development