Oracle R12
Sathya G A
Process Specialist
Summary
Seeking to obtain a challenging position where I can utilize my interpersonal and communicational skills along with my work experience for the growth of the organization and myself in the fields of Accounts and Finance.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Process Specialist
First American India Pvt Ltd
Bengaluru
2009.04 - Current
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Implemented continuous improvement metrics to streamline workflows and reduce waste.
- Monitored and reported on process performance to verify compliance with established standards.
- Assessed products or services to evaluate conformance with quality standards.
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
- Determined and recommended methods to implement improvement opportunities.
- Supervised processes to eliminate weak points or bottlenecks in business operations.
- Developed production techniques and production processes to meet customer and organizational needs.
- Evaluated current processes to develop improvement plans.
- Raising a service first ticket for any clarifications, questions, information's (payments, suppliers, customers) which is received from our vendors, customers, Banks, Internals and externals and others via emails.Analyzing and Researching the Email Requests.
- Handled customer support for AP, AR, Claims, GL, Shipping, Concur, Agency streams.
- Acting as a chain link between Vendors, customers.
- Ensuring smooth functioning of the day-to-day activities.
- Smooth flow of providing solutions to keep our customer happy and satisfied.
- Quality check on Daily basis. Identifying Non-Value-Added items which is no more required and stabilize the process.
- Maintaining Updates tracker .
- Preparing Daily backlogs, KPI and efficiency reports based on the frequencies to share with team and management.
- Working on Special projects as and when requested by On-Shore Team
- Taking responsibilities of process related training to newly joined associates.
Education
MBA - Accounting And Finance
S.V.University
Tirupati 2006.09 - 2008.05
Bachelor of Arts - Accounting And Finance
S V Arts College
Tirupati 2002.07 - 2005.05
Skills
Strong Process Knowledge in AP & AR
undefinedSoftware
Advanced Excel
Power BI
Tally
Oracle R12
Oracle R12:Invoice uploads and Recodes and AP Invoice process Invoice apply, Creation of Receipts Batches, export data from the oracle Etc.,
xInvoice uploads and Recodes and AP Invoice process
Certification
Six Sigma White Belt Certification
Interests
Playing Chess
Movies
Timeline
Six Sigma White Belt Certification
2015-06
Process Specialist
First American India Pvt Ltd
2009.04 - Current
MBA - Accounting And Finance
S.V.University
2006.09 - 2008.05
Bachelor of Arts - Accounting And Finance
S V Arts College
2002.07 - 2005.05
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