SATHYA L
ARAKONAM
Summary
Detail-oriented Application Support Engineer with strong skills in software troubleshooting, application testing, and defect resolution. Committed to ensuring quality assurance and enhancing customer relationships through effective collaboration with development teams. Experienced Application Support Engineer with a focus on quality assurance and customer relationship management. Skilled in functional, regression, and smoke testing, leveraging attention to detail to ensure software reliability and performance.
Overview
1
1
Certification
Work History
Application Support Engineer
CAMS
CHENNAI
06.2025 - 11.2025
- Assisted in troubleshooting software problems, ensuring minimal disruption to services.
- Conducted thorough testing of software applications to ensure quality standards.
- Collaborated with developers to identify and resolve software defects promptly.
- Assisted in preparing test cases and executing test plans for applications.
- Conducted software testing to identify bugs and ensure functionality.
- Collaborated with developers to understand requirements and troubleshoot issues.
- Documented testing results and reported findings to the QA team.
- Participated in team meetings to discuss project status and testing progress.
Education
MCA - Computer Application
Jaya College of Art And Science
Chennai09-2024
BCA - Computer Application
St Peter Institute of Higher Eduction
Chennai08-2021
Skills
- Software troubleshooting
- Application testing
- Test case preparation
- Defect resolution
- Quality assurance
- Customer relationship management
- Postman
- Basic Java
- Functional, Regression, Smoke Testing
- JIRA
Certification
Software testing (UDEMY)
Timeline
Application Support Engineer
CAMS
06.2025 - 11.2025
MCA - Computer Application
Jaya College of Art And Science
BCA - Computer Application
St Peter Institute of Higher Eduction