Sathyacholan Gopu

• Acted as the Module Lead for the project, providing technical expertise and guidance to ensure successful project delivery.
• Demonstrated strong skills in Zoho CRM, Zoho Creator, Zoho Inventory, Zoho Analytics, Zoho commerce , Zoho Flows and other Zoho One products, including Deluge Script, Workflows, Zoho Flow Integration, Validation Rules, Standard and Custom Modules/Fields, Layout Rules, Automations, Custom Buttons, Client Scripts, Widgets, and more.
• Optimized code using Deluge Script in Zoho CRM and designed auto-response rules to streamline and automate business processes.
• Integrated third-party applications and APIs with Zoho CRM. Maintained and upgraded the CRM system as required, ensuring data security and compliance at all times.
• Responsibilities included preparing HLDs, LLDs, and solution documents, gathering requirements from clients, and delivering effective technical solutions.

Project Details

6# The Australasian College of Dermatologists (ACD)

URL: https:/ acdportal.dermcoll.edu.au/

Description:

The Australasian College of Dermatologists (ACD) is the sole medical college accredited by the Australian Medical Council for the training and continuing professional development of medical practitioners in the specialty of dermatology. It is the leading authority in Australia for dermatology, providing information, advocacy and advice to individuals, communities, government and other health stakeholders on skin health and dermatological practice. This engagement involves developing ZOHO CRM, ZOHO Flow Integration with MYOB,Elumina Assessapp products and Portal applications (Wordpress).

Client : ACD

Position Held : Senior Software Engineer

Environment : Zoho CRM developer space, Postman,Zoho Writer,Zoho Workdrive,ZOHO flow custom function

Programming : Deluge.

Integration : MYOB, AssessApp, Moodle, WordPress, Higher Logics, Member Search(FAD)

Duration : October 2020 – still (Phase-2)

5# Architects Registration Board of Victoria (ARBV)

URL: https://portal.arbv.vic.gov.au/

Description:

The Architects Registration Board of Victoria (ARBV) regulates Victoria's architectural industry. It manages the registration of architects, approves companies and partnerships, and handles complaints. This engagement involves developing ZOHO CRM, ZOHO Flow Integration with MYOB,Elumina Assessapp products and Portal applications (Wordpress).

Client : ARBV

Position Held : Senior Software Engineer

Environment : Zoho CRM developer space, Postman,Zoho Writer,Zoho Workdrive,ZOHO flow custom function

Programming : Deluge.

Integration : MYOB, AssessApp, Moodle, WordPress

Duration : October 2020 – October 2022

4# Royal Australian and New Zealand College of Ophthalmologists (RANZCO)

URL: https:/ ranzco.edu/

Description:

The Royal Australian and New Zealand College of Ophthalmologists (RANZCO) is the medical college responsible for the training and professional development of ophthalmologists in Australia and New Zealand. This engagement involves developing ZOHO CRM, ZOHO Flow Integration with MYOB,Elumina Assessapp products and Portal applications (Wordpress).

Client : RANZCO

Position Held : Senior Software Engineer

Environment : Zoho CRM developer space, Postman,Zoho Writer,Zoho Workdrive,ZOHO flow custom function

Programming : Deluge.

Integration : MYOB, AssessApp, Moodle, WordPress

Duration : October 2020 – still (Phase-2)

• As a Salesforce Developer, involved in development, enhancement, and support activities for Account Managers on Opportunities, Leads, Contacts, Accounts, and Custom Objects.
• Performed configuration and customization on Contacts, Accounts, Opportunities, and Custom Objects.
• Developed Workflows, Apex Classes, Triggers, Batch Classes, and Test Classes to support business requirements.
• Created and managed List and Hierarchy Custom Settings as per project needs.
• Developed Visualforce pages and implemented JSON object models for data exchange.
• Managed profiles, profile-level access, permission sets, email settings, email alerts, reports, package installations, and Lightning Sync.
• Deployed components from Sandbox to UAT and Production environments.
• Collaborated with the Testing Team to identify and resolve issues during the testing phase.
• Conducted knowledge transfer (KT) sessions for end users (Account Managers and Sales Managers) on a regular basis.

Projects Details

3# CRM Revamp Sales 2.0
(Lightning)

Description:

Sales 2.0 Revamp is the process of making the total internal SDFC CRM into Lightning concepts and clear calculations over the project, Resources, Time and Materials, Profit over the firm fixed. Added the customized features in photon organization for the better user experience.

Client : Photon Infotech

Position Held : Software Engineer

Environment : Developer console, Eclipse, Postman, Workbench, Data Loader

Duration : Jan 2018 – Jan 2020

2# Apttus Contract Management

Description:

Apttus is a contract management tool which helps to track agreements from the agreement initiation stage till the final execution of the signed documents. Agreement approvals are tracked across various teams like Sales, Account management, Legal and Finance and the documents approved are stored in a repository for audit purposes.

Client : Photon Infotech

Position Held : Software Engineer

Environment : Developer console, Eclipse, Workbench, Data Loader

Duration : Jan 2017 – Jan 2018

1# Darden Restaurant

Description:

Darden is a premier, full-service restaurant company featuring a portfolio of category leading brands.This engagement involves developing REST services with Oracle ATG as back end.Services include create orders, order payments, availability, coupon wallet and catering delivery features. Project supports the user to pay their bills using a mobile browser or app. Also which involves the feature of applying coupons, loyalty to add points earned from that particular orders.Gift card and Credit cards are used as a payment modes to complete the payments. Supporting users to login to their accounts or creating new accounts.Stored payments in the profile could be used to complete their payments.

Client : Darden Restaurants

Position Held : Software Engineer

Environment : Weblogic 10.3, Oracle 11g, SQL Developer, Eclipse

Duration : Jun 2016 – Dec 2016