Sathyaprakash Sivanandham
Chennai
Summary
Dynamic Windows Systems Administrator with a proven track record at Synergy Systems, showcasing expertise in exceptional problem-solving skills. Spearheaded antivirus deployment, achieving superior customer approval ratings. Mentored teams for enhanced performance, demonstrating leadership and technical prowess.
Overview
10
10
years of professional experience
Work History
Windows Systems Administrator
Synergy systems
Chennai
04.2015 - Current
- Masterfully set up multiple types of applications such as OS platforms, Microsoft Office programs, design software for 3D models, and required device drivers.
- Deployed antivirus software for increased cybersecurity.
- Effectively collect information from customers and arrange the technical team (software/hardware) to maintain the entire system and repair the isolated faults.
- Optimized system management by proficiently handling data retrieval, OS restoration, and file maintenance.
- Delivered effective solutions to challenges and escalated concerns with expert assistance and high-quality service.
- Performed all service activities promptly and professionally with maximum efficiency.
- Consistently achieved superior customer approval ratings.
- Managing multiple tasks and making necessary adjustments to ensure on-time completion of assignments.
- Compiled detailed reports each month to communicate key operational performance metrics to the management.
- Managed asset tracking and equipment returns.
- Oversaw account maintenance tasks within branch.
- Trained and mentored team members in order to improve their job performance.
- Monitored team efficiency and resolved concerns.
- Successfully diffused stressful situations with a calm demeanor.
Education
B.E - Electronics and Communication Engineering
CK College of Engineering And Technology
Cuddalore, Tamilnadu06-2013
HSC -
Srinivasa Rao Higher Secondary School
Thiruvaiyaru, Tamilnadu03-2009
Skills
- Knowledge of AWS (VPC, EC2, IAM, S3, Cloud Watch, SNS, S3 Bucket)
- Knowledge of DevOps(GIT,DOCKER,KUBERNETS)
- Knowledge of CCNA
- MS Office
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Timeline
Windows Systems Administrator
Synergy systems
04.2015 - Current
B.E - Electronics and Communication Engineering
CK College of Engineering And Technology
HSC -
Srinivasa Rao Higher Secondary School
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