Sathyaraj M

With over 8 plus years of experience at Microsoft India (R&D) Pvt Ltd in HR Services managing the End-to-end HR Operations for IMEA, APAC-ANZ Region with growth mind-set behavior.

• People Operations: Managing the employees’ enquiry as part of day-to-day activity starting from onboarding, offboarding, Payroll & Benefits, Policy& Process, HR Data handling, Time & Leave, Rewards and performance, and other end-to-end employee lifecycle processes.
• Benefit Program Management: Define the Benefit programs and develop the policy, FA&Q, and provide training & end-user support along with the process documents.
• Time & Leave of Absence: Collaborating with HRs and other Business stakeholders to gather the data and create a policy and documents, Public Holiday updation including tool configuration, communication and other statutory leaves like maternity, paternity, and career-break etc.
• Stakeholder & Vendor Management: Collaborate with COEs and other business HRs for process improvements and standardization and assign a task to the vendor and teams to ensure the seamless process is followed across the entities and help them to improve their standards.
• HR Consultation: Serve as a strong consultative partner to the HR Business Partners & coach the Managers and Employees on the HR policy and systems and meet the business performance goals by providing a full range of customer services.
• HR- MIS: Update, manage and analyze the HR Data from SAP / EC, other HRIS systems including the Microsoft CRM tool to build the HR Insights, Dashboard and share other ad-hoc reports.
• Employee Relations and Compliance: Implement and maintain the HR policies and procedures and ensure compliance with local labor laws and support the audit requirements, maintain the data privacy & security in line with the company standards.
• Project Management: Have centralized the In-Country HR operations, process transition including the payroll process, Benefits process, Time & Leave and other HR tools.
• Process Standardization & Automation: Own the project implementation for any new process by partnering with internal & external stakeholders, and create HR Policy, Tools and provide Training & Documents and Communications as part of process standardization.
• Team Handling: Train the new team members in the process and teach them the ways of working, prepare the KPI/SLA and Create team backup plans.
• Employee Engagement: Coordinate and plan the employee events, conduct a periodic engagement evaluation, and provide feedback to employees and managers and ensure the HR-related documentation, such as employee records and contracts, is accurate and up to date.
• Customer Obsession: Tracking concerns and feedback from Customers to improvise the HR Services & tools to provide better customer experience.

With 6+ years of experience in handling End to end HR-Operations for EMEA & APAC-ANZ regions with reporting to Vice-President-EMEA, And also, been part of immigration team for 2 years at NTTDATA which is one of the established IT concerns.

HR Operations:

• Employee life cycle management: Managing the End-to-End employee’s life cycle process from hire to retire.
• Induction and Joining formalities: Ensure warm and smooth onboarding for the new hires into the company including a welcome session, documentation & policy updates.
• Employee Connect: Conducting the Policy Awareness Session and Employee Help Desk Support.
• HR-Payroll & Rewards: Updating Promotions and Pay-Revisions before processing the payroll inputs in SAP and Success Factor System.
• Payout: Ensured a streamlined payroll process for the business units, exhibited proper and timely payout of salary, F&F and other allowances. Demonstrated 0% payroll error.
• Audit & Compliance: Conduct the payroll audits and plug payroll leakages.
• Reports: HR Data updation and analyze the data to prepare various Reports & Dashboard accurately and demonstrated the audit compliance.
• Global Transfers: Introduced and executed the process for onsite & offshore movement of employees to ensure smooth transfers across the IMEA-APAC.
• Employee Engagement: Managed the employee engagement program in various functional forums. (Celebrations and Events, Corporate Social Responsibilities (CSR), Annual Cultural Event) and Employee Connects and policy briefing.
• Stake Holders: Represented as Business HR in all the compensation and benefits related programs and delivered a day-to-day activity with other customers.

Projects & Process Improvements:

• Part of HR – HR SAP and Time & Attendance process implementation team for UK-EMEA region to maintain the employee’s HR data, as well as the payroll records.
• Transitioned the UK-EMEA HR Operation process from Chennai to Delhi as part of centralizing the HR Operations.
• Preparing the project schedule / blueprint to implement a new HR process and tools.
• Create SOPs and HR policies for employees.
• Have successfully completed Microsoft Access tool & PowerApps tracking tool for HR Data Base Maintenance.
• Digitalization and standardization of Medical-Insurance and other fuel card / car lease processes.
• Implementing the seamless GST Rollout across India according to new taxation rule.
• Working with the leadership / business managers to make a meaningful contribution to the development and implementation of the service line strategy.
• Part of OnePayroll transition team who is the centralized payroll provider for Microsoft.
• Automation of various reference letters through Excel-Macro.

Rewards & Recognition:

• Rewards and Recognition: Partner with the Comp team to clean the employees record as part of the annual rewards activity / bonus payouts and support with the other annual awards and execute the same in the HR & Payroll systems.
• Payroll and Statutory: Responsible for managing the Compensation & Benefits processes, Salary & bonus payouts, and Coordination of statutory mandates with other consultants.
• Adhere to Global Compensation structures and policies including variable components.
• Performance Appraisal: Take care of the annual performance appraisal process including goal settings, system communication and implementation.
• Stakeholder relations: Liaising between Delivery Managers & other stakeholders on salary differences & proposals.
• Work back with leadership and support the HR leads on strategic planning, talent management, employee engagement and other key initiatives.
• Communication: Preparing the promotion and pay revision documents along with HR system updation.

Immigration & Mobility:

• Handled US visa immigration process for 2 years.
• Organizing & conducting a visa orientation for all applicants on a weekly basis.
• Follow-up, collecting and reviewing the required documents for all types of visas (H1, L1 & B1)
• Preparation of Visa documentation & scheduling an interview (L1 petition, DS-160 & COS-UK)
• Updating the compliance & completion of via status through Internal HR tools.