Sathyaraj Shanmugam
Vmware Consultant
Bengaluru,Karnataka
Summary
A VMware & Red hat Certified Professional offering over 14 years of rich and qualitative experience in IT Tech Support; targeting challenging profiles as Consultant/ Architect with an organization of high repute. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
1
1
Certification
1
1
Language
Work History
Senior Consultant (Technical Lead)
HUCO Dubai
Bengaluru, KA
10.2022 - Current
- Act as Consultant for multiple customer environments across managed service and project engagements
- Effectively deal with high priority and escalated customer technical issues
- Follow and engage with standard incident, problem, and change management processes to meet
- Defined service level agreements including root cause analysis of critical incidents
- Escalate issues appropriately internally within Triangle or to relevant vendor while remaining within service levels
- Pro-actively search out potential issues in the environment and resolve them before they become a problem
- Systems management design activities, including s/w level reviews for patching and upgrades, capacity management and performance management activities
- Enterprise level systems management and monitoring experience
- Act as reliable technical design resource for client project requests and new opportunities.
Senior Technical Support Engineer
VMware India Pvt. Ltd
Bengaluru, KA
10.2015 - 10.2022
- Managing day-to-day problems logged by the users as well as troubleshooting them to provide proper support to the customers
- Performing the planning, designing, and implementing enterprise solutions involving VMware, VCD, SRM, VDP as well as Linux
- Leveraging skills possessing in the design, architecture and implementation of Virtual Infrastructure environments using VMware v-Center, Esxi, SRM&VDP
- Basic Knowledge in Tanzu, Ansible, Docker and Kubernetes
- Troubleshooting the issues related to snapshots and backup and upgrading vCenter and Esxi & Update manager
- Adhering to SLA for critical customers and ensuring closure of the cases within deadline
- Enabling and leading cross-functional collaboration with other Enterprise Infrastructure Support Teams for: Design and Transition of new IT services / processes
- Incident / problem resolution Effective management of changes to existing IT services / processes
- Installing, configuring, and troubleshooting storage with respect to ESX server, such as hardware and software iSCSI, NFS and FC
- Evaluating product defects and referring old /existing bugs to understand the fixes/workarounds
- Re-engineering processes to drive efficient delivery of service to end-users
- Managing escalations and urgent requirements from business; steering incident management during major impact outages along with service request management & process improvements.
Senior System Administrator
ABCO Advisory Board
Chennai, TN
02.2015 - 09.2015
- Performed change and problem management in server hardening and capacity management
- Rendered support in Patching the ESX, V-Center servers, Windows, and Linux servers on monthly basis
- Scheduled and monitored jobs using crontab in Database server
- Created Volume groups, Logical Volumes and File systems on Linux systems
- Upgraded and installed the 3rd Party software in Linux and windows servers
- Installed and configured all RAID Levels and conducted the performance tuning for Linux and Windows Servers
- Conceptualized and managed resource pools added the VM's into resource pools & virtual machines as well as installed VM Tools into VM's, and VM Ware cluster enabling HA and DRS features in a cluster.
Senior Specialist
HCL Comnet
Chennai, TN
01.2012 - 02.2015
Linux Administrator
Wipro Infotech, TN
Chennai
10.2010 - 01.2012
Senior System Administrator
Master Sys Tech Pvt. Ltd
Chennai, TN
04.2010 - 09.2010
Linux Administrator
Care IT Solutions Pvt Ltd
Chennai, TN
03.2008 - 04.2010
Education
MBA - Systems Management
University of Madras
JAN 2014
Bachelor of Science - Electronics Science
New Prince Shri Bhavani Arts and Science College
MAR 2007
Skills
- Virtualization:
- VCloud Director, vSphere Replication, SRM, VMware vSAN, vSphere 7/6x, vCenter/SSO, vRealize Log Insight, High Availability (HA), vRealize Network Insight (vRNI), VMware Fault Tolerance (FT), DRS, vRealize Operations (VRops), VDP, vCenter Server Appliance (VCSA), P2V using VMware Converter
- HA & Business Continuity Tools: SRM, vSphere Replication, VMware Converter
- Compute: Cisco UCS Servers (Blade series and Rack servers) HP C7000, HPE Synergy, ProLiant servers, Dell Blade Chassis and Rack servers
- Operating System: Windows Server, Linux (Red Hat), Aix, Solaris
- Infrastructure Solutions
- Maintain Systems
- Consulting
Certification
VCP 7-DCV 2023
VCAP Design 2023
VMware Cloud on AWS Management Exam 2023
PGPCC from Great Lakes Institute of Management 2021
Red Hat Certified Specialist in Ansible Automation 2018
Red Hat Certified Engineer 2009
Additional Information
- PREFERRED LOCATION , Holding Dubai Work Permit, MOBILE +971582325497/ +91 9790847239 AWARDS , Customer Satisfaction Award in 2018,2019,2022 and best Performer at VMware in 2016 Best Performance Award for customer satisfaction from SABU team in Jun'19 Achieve Our Best Award for the year 2022.
Timeline
Senior Consultant (Technical Lead)
HUCO Dubai
10.2022 - Current
Senior Technical Support Engineer
VMware India Pvt. Ltd
10.2015 - 10.2022
Senior System Administrator
ABCO Advisory Board
02.2015 - 09.2015
Senior Specialist
HCL Comnet
01.2012 - 02.2015
Linux Administrator
Wipro Infotech, TN
10.2010 - 01.2012
Senior System Administrator
Master Sys Tech Pvt. Ltd
04.2010 - 09.2010
Linux Administrator
Care IT Solutions Pvt Ltd
03.2008 - 04.2010
MBA - Systems Management
University of Madras
Bachelor of Science - Electronics Science
New Prince Shri Bhavani Arts and Science College
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