Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic

Satinder Parkash

Kangra

Summary

As a diligent, confident, optimistic, and results-oriented individual with strong organizational and interpersonal skills, I have a strong desire to build a successful career in a competitive organization while achieving my personal goals, all while aligning with the organization's objectives. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History of large amounts of inbound calls and sustaining satisfactory relationships with customers. Demonstrates proficiency in CRM systems, complemented by exceptional active listening, and multitasking skills.

Overview

15
15
years of professional experience

Work History

CSR, Sales

JEENA SIKHO LIFECARE LIMITED
Zirakpur
11.2024 - Current
  • Provided customer service and technical support to customers via phone, email, live chat, and social media.

Sales Executive

Blue Cross Pharmaceutical
01.2015 - 01.2021
  • Attended industry events to build relationships with key contacts in the field.

Sales Officer

MAGNET (MANKIND)
01.2011 - 01.2015
  • Developed a comprehensive understanding of company products and services.

Sr. Operational Head

Excelsior Interactive Solution Pvt. Ltd.
01.2010 - 01.2011

Education

10th -

HPSEB
Dharamshala

12th -

HPSEB
Dharamshala

BBA -

MANAV BHARTI UNIVERSITY
Solan, H.P

GNIIT -

NIIT
Dharamshala

Networking (n+) -

NIIT
Dharamshala

English for excellence (EFX) -

NIIT
Dharamshala

Skills

  • Positive attitude
  • Relationship building
  • Lead generation
  • CRM software
  • Customer feedback
  • Conflict resolution
  • Sales reporting
  • Quick ability to learn
  • Customer focus
  • Problem solving
  • Follow-up skills
  • Positive and professional
  • Customer service

Languages

  • Hindi
  • English
  • Punjabi

Personal Information

  • Father's Name: Sh. Mela Ram
  • Date of Birth: 24/09/86
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Timeline

CSR, Sales

JEENA SIKHO LIFECARE LIMITED
11.2024 - Current

Sales Executive

Blue Cross Pharmaceutical
01.2015 - 01.2021

Sales Officer

MAGNET (MANKIND)
01.2011 - 01.2015

Sr. Operational Head

Excelsior Interactive Solution Pvt. Ltd.
01.2010 - 01.2011

10th -

HPSEB

12th -

HPSEB

BBA -

MANAV BHARTI UNIVERSITY

GNIIT -

NIIT

Networking (n+) -

NIIT

English for excellence (EFX) -

NIIT
Satinder Parkash