Innovative Senior Manager in Data Science and Analytics with a proven track record of driving business value through the strategic use of data-driven insights.
Transitioned from being a hands-on data scientist to somebody who specializes in defining the vision, creating the charter for data science functions and building high performance teams to deliver on the charter.
Expertise in leading cross-functional teams to develop and implement advanced analytics solutions that optimize operations, enhance decision-making, and drive revenue growth.
Skilled in leveraging machine learning, predictive modeling, and data visualization techniques to uncover actionable insights.
Adept at translating complex data into clear and compelling business narratives.
Encouraging manager and analytical problem-solver with excellent customer relations aptitude and relationship-building skills.
Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.
Seeking to leverage leadership and technical expertise to drive innovation and achieve organizational goals in a dynamic environment.
Overview
11
11
years of professional experience
Work History
Senior Manager -Data Analytics
Lowe's India Services PVT LTD
09.2021 - Current
Successfully led and managed team of 16 professionals with 95% employee engagement score.
Leveraged advanced analytical capabilities like BERT and Gen AI to provide actionable insights and solutions from customer feedback, resulting in 31% increase in customer spend ($7M) and 15% improvement in customer satisfaction scores in ecommerce business area.
Collaborated with cross-functional business teams in final mile delivery space to identify anomalies using anomaly detection and provided dynamic lead times, leading to 20% increase in operational efficiency.
We successfully applied Apriori algorithm for market basket analysis in merchandising analytics, delivering solution that identifies stocking opportunities based on customer purchase patterns. This approach resulted in 15% increase in cross-selling opportunities and 10% improvement in inventory management efficiency.
Implemented ARIMA for time series forecasting in supply chain, acheiving demand forecasting accuracy of 90%.
Spearheaded implementation of predictive fleet maintenance, leveraging machine learning algorithms to reduce maintenance costs by $8M and increase fleet reliability.
Spearheaded implementation of foundational data analysis techniques, resulting in reduction in data processing time.
Provided visionary leadership in analytics, defining and executing roadmap that delivered $20M in cost savings and revenue growth opportunities.
Transformed complex data into compelling visualizations, enhancing stakeholder understanding and driving data-driven decision-making.
Implemented trailer forecasting models using time series analysis techniques, optimizing inventory management and ensuring timely delivery of goods.
Designed and implemented 50+ dashboards with world-class BI standards, leading to improvement in data accessibility and data-driven decision-making.
Converted insights into visualizations to effectively tell the story to customers and help them make informed decisions.
Developed over 50 dashboards with world-class BI standards, measuring bounce rates, tracking leads, alerts, traffic, channel analysis, campaigns, and linking Google ads.
Led customer analytics projects to analyze customer behavior and preferences, leading to personalized marketing strategies and a 15% increase in customer retention rates.
Led the team to implement Generative AI for labeling data, automating the process of data annotation and improving the efficiency of machine learning models.
Demonstrated expertise in Azure data factory,Data Bricks, security, Spark SQL, incremental load, and CI/CD deployment, Model Deployment using Flask.
Lead Analyst
Lowe's India Services PVT LTD
11.2020 - 09.2021
Developed and spearheaded the creation of 40+ Power BI dashboards using efficient data modeling techniques, prioritizing speed and accuracy to empower customers to make data-driven decisions.
Led the development of complex SQL scripts to extract meaningful insights tailored to specific requirements.
Engineered complex ETL pipelines to support scalable data transformations, enabling the creation of a high-performance data mart.
Conduct weekly reviews, establish dynamic business goals, brainstorm analytical solutions, implement strategies, and track results to drive continuous improvement.
Recognized with CEO individual awards twice and excellence rewards for consecutive years, both as an individual contributor and for team achievements.
Directed NLP projects to categorize customer text feedback and built recommendation trees, resulting in a 10% increase in promote
Led numerous exploratory data analysis projects using Python to solve complex business problems, facilitating data-driven decision-making.
Senior Software Engineer
Lowe's India Services PVT LTD
09.2016 - 11.2020
Responsible for setting up data pipelines to extract customer data and load it into the data warehouse environment.
Involved in table modeling discussions with data modelers.
Created reporting datasets and sent them to third-party agencies to support Lowe's marketing and promotions efforts.
Led a scrum team and addressed all team issues.
Served as the point of contact for business to translate requirements into designs using subject matter expertise.
Developed many SQL scripts, fine-tuned SQL, and incorporated best SQL development techniques for the team.
Handled error scenarios in data processing and ensured they were reprocessed through constant follow-up.
Worked closely with analytics partners to provide all required data to the Customer Data Warehouse and created different views as requested.
Application Developer-BI Reporting
IBM India Pvt. Ltd
03.2013 - 09.2016
Developed reporting jobs in ETL (Alteryx/Knime/Python) to extract data from various databases (DB2/Teradata/Hive), apply business logic through transformations, and load the data into data warehouse tables.
Collaborated with data modelers, architects, and DBAs to implement tables in test and production environments.
Took end-to-end responsibility for collecting requirements, developing, testing, and deploying code into production through the change management process.
Automated report generation processes.
Migrated mainframe components to ETL.
Education
PGDM - Data Science And Business Analytics
UT Austin
04.2001 -
Masters in Technology(MTech) - Technology (Computer Software Engineering)
Birla Institute of Technology And Sciences, Pilani