Sports
Satish Babu S
System Manager
Bengaluru,Karnataka
Summary
Accomplished Systems Operations manager with successful history of optimum process and enhancing operation excellence with experience in improving profits recognised for my strategic planning skills team leadership experience and commitment to achieving organisational goals Eager to bring my proven track record to a managerial role where I can contribute to the overall success of the business.
Overview
28
28
years of professional experience
2
2
Certifications
Work History
System Manager
Rakuten
Bengaluru
12.2014 - Current
- Currently managing the Team of 12 members supporting Infra across multiple DC's around the globe
- Extensively supporting end to end activities on server side operations which involves, from provisioning the new servers to decommission of the servers
- Keeping track of the operations performed from the team and creating the timely report using Domo and making sure of members reaching the targeted KPI on consistent basis
- Monitored, troubleshooted, fixed and optimized performance of systems, problems and outages, hardware, printers and computer peripherals
- Initiated on Automation of most of the manual operations where in it has considerably reduced in the operational costs
- Actively participated on systems audit and contributed on company getting the ISO certification
- Designed and implemented disaster recovery plans for operating systems, databases, servers and software applications
- Wrote reports, conducted system and accounting auditing, migrations and programming as needed
- Oversaw employee work schedules to ensure adequate coverage and control
- Reviewed and approvals of members regular operations
- Organized, prioritized, and assigned work, including prioritizing and scheduling work activities in order to meet objectives
- Monitored status of work in progress and reviewed completed work to ensure its validity
- Consulted with department on complex problem situations and provided technical expertise
Team Lead
Rakuten
Bengaluru
01.2018 - Current
- Creating automation scripts for regular tasks like disk expansion, Installation of applications like Apache,tomcat,PHP and other customized applications.
- Perform troubleshooting, performance tuning and capacity planning, and troubleshooting of issues with minimal down time or no outage during working hours and have backup plans for critical Production Servers
- Performing DNS regular operations like adding and deletion of records, Assigning IP's for new requests.
- Managed, monitored and maintained custom business processes to ensure accuracy
- Provided technical support on activities such as creating sites, user training and data restoration
- Identified new processes or alternatives to resolve problems and enhance operations by 13%
- Maintained an awareness of new applications, technologies, technical methods, trends, and advances in the profession
- Facilitated the definition of project scope, goals and deliverables, improving profit by 10%
- Collaborated with IT leadership to assemble and manage project resources
- Developed detailed work plans, including breakdown structures, project milestones, risk assessment and management plans, staffing needs and project timelines
- Created project and product backlogs, release plans and sprint schedules
- Planned and facilitated effective core Agile / Scrum ceremonies, including backlog grooming, sprint planning, stand-ups, sprint demos and retrospectives
- Other standard system administration tasks performed, such as system monitoring, performance usage, network support, and user support.
- Drove decision making, risk management and issue resolution
Senior System Administrator
TEKsystems (India) Ltd
Bengaluru
06.2012 - 12.2014
- Experienced in all aspects of LINUX System Administration and support for all servers such as: OS installation and upgrade, OS problem resolution, application of OS fixes, installation of application software, administration of user accounts, system configuration, troubleshooting, system monitoring, system tuning, security updates, hardware maintenance, disk usage maintenance, etc. Most of these tasks are performed using native Shell scripts.
- Monitoring Network with Alert site, Nimbus, Sa
- Installation & configuration of CACTI tool for monitoring network bandwidth, system resources.
- Opening and closing server/network issue ticket using Sales force
- Monitor the ticket queue for incoming tickets. Update and ensure tickets are Complete and accurate.
- Installing, configuring of VMware Linux servers for staging & production Environments
- Creation of the shell scripts for automating regular server backups on individual servers to the backup servers.
- Installation of RHEL kick start server for automated installation of new production servers
- Regular interaction with development teams on App related issues
- Preventing the occurrence of outage, breaks, server issues, router and switch issues before they actually occur.
- Assist Operations Manager in updating team procedures, toolkits and documentations.
- Provide performance monitoring, management, and reporting of customers’ network.
- Perform installation/coordination and modification of network hardware and software as required.
- Calling out circuit issue to ISP for resolution.
Module Lead
Mphasis an HP company
Bengaluru
12.2006 - 06.2012
- Project Name: RBS (Royal Bank of Scotland)
- Environment: UNIX
- Skill/Tools: UNIX/NETWORK
- Role: Production Support
- Worked as an SME for the AXWAY tool which is responsible for secure file transfer between various external financial clients with the RBS.
- The role involves
- Preparing Shell scripts for the new connections
- Installation & configuration of AXWAY application on Linux environment
- Configuring new connections for the clients using SFTP, FTP, FTPS Protocols
- Monitoring the connections regularly
Sr, Project Engineer (UNIX Administrator)
Precision Tech Serve Pvt Ltd
Bengaluru
11.2005 - 12.2006
- Client: XORA SOFTWARE PVT LTD.
- KEY ACTIVITIES PERFORMED
- Responsible for managing SUN 9.0 Enterprise servers & Linux servers
- Handling of Windows 2000 & 2003 servers-(ADS Administration)
- Implementation of Firewall, NAT
- Configuration of NFS Servers
- Backup Administration (Taking Regular Scheduled backups)
- Monitoring server & Network ( Bandwidth) performance
Sr, Customer support engineer /UNIX administrator
PCS Tech Ltd
06.2002 - 11.2005
- Installation of Linux 8.0 server in in hp ProLiant ml 300 servers
- Installation of SCO UNIXWARE 7.1.3 on IBM x-205-series servers with hardware Raid level 5
- Installation of windows 2003 server in IBM netfinity 5000 series servers
- Installation of Novell Netware 5.0 on Hp net servers
- Installation and configuration of Cisco 3600 series Router
- Migration of Raid level 1to Raid level 5
- Installation of Sun Solaris 8.0 x-86 version in Acer altos G-600 server.
Windows NT System Administrator
Spice net Ltd
03.2000 - 06.2002
- Regular Backup & Restoring file system: Performed regular Backups through VERITAS backup and restoration of the data whenever it is required.
Customer Support Engineer
Cosmos Info Tech
Bengaluru
10.1998 - 02.2000
- Designation: Customer support engineer
Education
MBA - Project management
Jaro Education
Bengaluru03.2012
Bachelor - Computer Application
Kle
Bengaluru03.2011
Skills
Team leadership
Effective leadership
Project execution
Strategic issue identification
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by introducing [Software] for [Type] tasks.
Certification
Cisco certified network associate
Interests
Timeline
Team Lead
Rakuten
01.2018 - Current
System Manager
Rakuten
12.2014 - Current
Senior System Administrator
TEKsystems (India) Ltd
06.2012 - 12.2014
Module Lead
Mphasis an HP company
12.2006 - 06.2012
Sr, Project Engineer (UNIX Administrator)
Precision Tech Serve Pvt Ltd
11.2005 - 12.2006
Sr, Customer support engineer /UNIX administrator
PCS Tech Ltd
06.2002 - 11.2005
Windows NT System Administrator
Spice net Ltd
03.2000 - 06.2002
Customer Support Engineer
Cosmos Info Tech
10.1998 - 02.2000
MBA - Project management
Jaro Education
Bachelor - Computer Application
Kle