Seasoned IT professional with 18 years of experience spanning end-user support, infrastructure management, information security, and cloud computing. Proven expertise in Cybersecurity governance, GRC using RSA Archer, compliance (ISO 27001 ), risk management, and incident response. Strong track record in managing ITIL-aligned service operations, Microsoft technologies, Azure, VMware, and network security frameworks. Adept at leading cross-functional teams and aligning cybersecurity initiatives with business strategy.
Cybersecurity Governance & Compliance (ISO 27001) GRC using RSA Archer, & Risk Register Management
Incident Detection, Response & Recovery
Entra ID, Azure Cloud, VMware Hyper-V
Active Directory-DNS,DHCP (Exchange 2000–2010)
Firewall Configuration (Fortigate), VLAN, Network Segmentation
Vulnerability Management & Penetration Testing
ITIL Processes – Change, Incident, Problem Management
DR & BCP Planning and Execution
ServiceNow, SOC Coordination
Strategic Leadership and Team Management