Satish Chandra Jha

Achievements:

Getting the university property in shape post long closure during COVID was a great challenge. This involved bringing the areas like green areas,Hostel blocks,Academic Blocks,Gymnasium,Cafeterias & Dinning Halls,Office blocks,Laboratories in operational condition after being neglected for almost 1.5 years was a great challenge. The University was to reopen on 1st July , 2022. The scope of work involved Mechanical,Electrical & plumbing and furnishing in all areas as mentioned above to make every area operational and fit for occupation. The priorities were set and the target opening date was met.

Responsibilities:

- Managing Administrative Functions of Academic and Non- Academic Areas spread across 25 Acres

- Upkeep of Hostel Facilities – Boys & Girls

- Developing of New Facilities & Infrastructure For Upcoming Schools

- Repairs & Maintenance of Academic and Non- Academic Blocks

- Cafeteria & Mess Management

- Upkeep of Open & Green Areas

- Facilitating Events Committee on various occasions of celebrations, VIP Guest Meet, Conferences & Workshops

- Addressing of Student Grievances and Complaints through Board of Student’s Committee

- Workshop and Laboratories Upkeep

- Vendor Management

- Invoicing and payments

- Petty Cash Management

- Move, Add and Change management ( MAC ) depending on Academic Requirements as projected by Director and Vice Chancellor or Registrar

Assisting Safety and Security Head on security matters

Responsibilities:

- Led administrative tasks to ensure the functionality and coordination of the department's activities

- Supervised administrative employees, planning, organizing and implementing systems and best practices

- Ensured to provide 24x7 secure, safe and conducive working atmospheres to all the employees and will ensure zero down time of the facility

- Liaised with multiple stakeholders across Marketing, Procurement, BCM, Operational Risk Management, Audit, Compliance, and Finance department to complete the works within defined timeline

Achievements:

- Bagged Employee of the Month Award for best performance through streamlining the systems and procedures in support functions with cost optimization in 2016 – with a more Emphasis on organizing Vendors through Consolidation and their Payments which helped cutting down by almost 30%

- Bagged NAZM Award from Dubai HQ for Organizing a successful Mega Event in 2018. The event is organized every 2 years to celebrate Organizational Achievements – India Chapter

- Bagged NAZM Award from Dubai HQ for Setting Up of 2 numbers of Fully Functional (410 Seater) Larger Office Facilities at Bangalore – Jan, 2019, within a limited and challenging timelines to meet Business Continuity with doubled Operational Capacity

Responsibilities:

- Mentoring a team of 6 Core Admin Resources spread across PAN India locations along with out sourced agencies for managing individual office facilities within a dynamic work environment

- Developing of new Office Facilities involving – Property Search, Shortlisting and finalization of property, conducting due diligence in coordination with the legal team, LOI & Lease Finalization and Execution, Layout Finalization with the Land lord in coordination with the CFO and the Country Head, Project Work Start & Coordination – (Civil & MEP, IT , HVAC), and lastly - Handing Over of Fully Functional Facility to the Business

- MAC MANAGEMENT

- Spearheading Admin & Facility Operations according to executive strategies in close sync with business heads and key stakeholders

- Steering all branding works as per guidelines of Corporate Communications Team of Dubai and India

- Overseeing:

o Stationary & Collateral Printing Work - PAN India as per the guidelines of Corporate Communications Team of Dubai and India

o Procurement & customized printing of apparels and goodies

- Formulating IT Infrastructure including ILL & PRI installation as per requirement IT head and Manager to suit the business needs

- Supervising the scheduled maintenance shutdowns and rare unscheduled shutdowns as may be the case in coordination with the IT team

- Helping the CFO and the Finance team in budgeting Capex/Opex for Admin and Facility Operations and Projects & managing the variance if any

- Steering the product procurement by obtaining quotations, prepare comparative quotes , negotiations & getting relevant approvals from CFO and generating purchase orders

- Checking all admin assets for audit related processes such as FAR in compliance with organization

- Performing:

o Security & Housekeeping Service Management, Repairs and Maintenance, Logistics Support, Vendor Contract Management & Cafeteria & Pantry Operations, Reprographics and Office Supplies Management, Invoicing & Payments and raising requests to vendors for providing no dues certificates

o Management of Lease Agreements, Renewals, Notices in Coordination with the Legal Team and Monthly Lease Rent Payments

Responsibilities:

- Conducted the floor management by daily facility inspection of several areas such of work stations, washrooms, meeting rooms, training rooms and conference rooms and assigning relevant duties to the ground staff for relevant closures

- Checked the maintenance schedule by ensuring the closure of Planned Preventive Maintenance Schedules of HVAC, Chiller Plant, UPS , Fire Systems, Electricals , Blinds, Door Systems by coordinating with respective vendors and ground staff

- Steered the Help Desk Team by ensuring the new work orders are captured and the old orders are closed before TAT in coordination with HK and Engineering team with collective team size of 43 persons spread across shifts

- Streamlined the operations & maintenance by monitoring day to day civil work , plumbing , carpentry , electrical or any other project level works in coordination with BMS Team and the outsourced vendors

- Analysed the housekeeping services & pest control – floor cleanliness , hygiene & upkeep of common areas and office space done through third party vendor

- Performed various events & town halls as were requested by the Business Leaders

Achievement:

- Bagged Regional(Delhi NCR) Award of Best Presenter from JLL during the annual event representing Bank Of America Account

Responsibilities:

- Performed overall Administration of Floor Area & Headcount: 6, 00,000 Sq.ft & 6000 Employees and managed all business functions within the organization in terms of needs pertaining to Forex, Sodexo Meal Card, Travel, Business Phones both Domestic and International

- Meeting Room bookings

- Cafeteria & Tuck Shop Management

- Pantry Management

- Housekeeping and Repairs & Maintenance Management

- Housekeeping and Pantry Consumables Stock management and orders

- Stationary & Printing Order Management

- Reprographics

- Event Management

Responsibilities:

- Supervised general student’s administration by managing the fee collection, organizing of college trips, arranging travel support for faculty and marketing team and monitoring student conduct

- Conducted the examination administration by liaising with university, collection of exam fee, clearing financial dues of the university, allocation of exam venues, correction and distribution of mark sheets and certificates

- Performed security management by managing physical security of Hostel and Academic Premises

- Streamlined the operations & maintenance by executing the maintenance of various equipment like projectors, IT assets, electrical Panels, DBs , window and split air conditioners ,125 KV DG set through third party vendor or by internal maintenance team

Real Estate Brokerage Services - Rent,Sale and purchase

Worked as Pastryman on board cruise ship.