Results-driven Global Payroll Director with expertise in payroll operations and compliance. Strong background in APAC labour laws and vendor management, ensuring seamless transitions and operational efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director – Global Payroll Ops & Transition
Safeguard World Payroll Services Pvt. Ltd (Deel)
05.2023 - Current
Lead global payroll operations and compliance delivery for APAC, EMEA & Americas.
Accountable for global payroll transitions, ICP SWAPs, and software migrations.
Established Direct Deliver Market (DDM) in-house teams for scalable payroll operations.
Partner with Sales teams to design implementation strategy and transition timelines.
Manage RFP process for vendor selection, aligning payroll/compliance scope with operational needs.
Regularly report to leadership on milestones, risks, and mitigation strategies.
Handle escalations, ensure client satisfaction, and manage delivery margins.
Lead people and performance management across diverse global teams.
Senior Manager – Global Payroll Ops & Transition
Safeguard World Payroll Services Pvt. Ltd (Deel)
08.2021 - 04.2023
Managed end-to-end payroll operations and payroll implementation globally.
Established in-house payroll team for the APAC region.
Ensured 100% compliance with statutory regulations across multiple countries.
Drove governance frameworks with clients and software vendors.
Designed and executed training programs to upskill payroll teams.
Regional Manager – APAC
Safeguard World Payroll Services Pvt. Ltd (Deel)
01.2017 - 07.2021
Directed payroll service delivery for APAC & EMEA through service pods.
Managed payroll transitions under the shared services model.
Oversaw timely, accurate payroll cycles while mentoring Payroll SMEs and Operations Managers.
Implemented productivity standards, achieving cost efficiency and accuracy targets.
Partnered with client stakeholders at multiple levels to strengthen governance.
Acted as escalation point for payroll issues and supported RFP participation.
Payroll Process Manager
American Express India Pvt. Ltd.
02.2006 - 12.2016
Managed payroll for 7,000+ employees across India, Australia, Hong Kong, Singapore, Malaysia, Philippines, New Zealand, South Korea, Indonesia & Vietnam.
Oversaw payroll audits, reconciliations, compliance reporting, and statutory filings across multiple countries.
Ensured compliance with local regulations (IR56, IR8A, CPF, GOSI, PF, TDS, etc.).
Supervised payroll assistants and implemented robust internal controls to ensure SOX compliance.
Led year-end payroll reconciliations, vendor management, and audit coordination.
Delivered timely payroll and full & final settlements with zero compliance breaches.
Ongoing Inhouse Projects: South Korea (100%), Netherlands (100%), New Zealand (Completed 06/30/24), Argentina (100%), Canada (100%), France (90%), Spain (100%), US Migration (20%).
Led multiple automation initiatives resulting in higher efficiency and accuracy.
Accomplishments
Successfully Setup Inhouse Team in Hong Kong, Singapore, Australia, Philippines & South Kores
Successfully Setup India & Gulf Country (UAE, Saudi Arabia, Bahrain, Qatar, Kuwait & Oman) as Inhouse Payroll Processing Team
Successfully set up the Netherlands, Switzerland payroll in-house team
Successfully setup Argentina, Brazil, Canada as a Inhouse Payroll Processing Team
Successfully completed various global payroll migrations project for Payroll Software to different platform and in country partner swap projects
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