Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Satish Dindwar

Bengaluru

Summary

Flexible and versatile Business Analyst with broad-based background in highly competitive and dynamic organizations. Recognized as decisive leader and excellent team player. Committed to forming strong, productive teams. Self-directed and proactive professional with 16 years of vast experience collecting, cleaning, and interpreting data sets. Natural problem-solver possessing strong cross-functional understanding of information technology and business processes.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Senior Business Analyst

Capgemini
Bengaluru
04.2022 - Current
  • Analyzed existing systems and processes, identified gaps and recommended improvements.
  • Documented test cases for validating system functionality against user requirements.
  • Identified opportunities for automation of manual processes through technology solutions.
  • Worked closely with clients to ensure their satisfaction with the delivered product or service.
  • Translated business objectives into measurable success criteria that could be tracked over time.
  • Created data flows to illustrate the flow of information between various stakeholders.
  • Prioritized day-to-day delivery functions to promote sustained growth within digital and mobile technology division.
  • Produced reports summarizing findings from data analysis activities to facilitate informed decisions making.
  • Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
  • Coached and mentored team members, stakeholders and leadership on benefits of Agile and Scrum.
  • Documented new features and strategies as well as user stories and criteria for acceptance.
  • Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.

Senior Business Analyst

S&P Global
Bengaluru
08.2015 - 04.2022
  • Conducted gap analysis between current state processes and desired future state processes.
  • Analyzed existing systems and processes, identified gaps and recommended improvements.
  • Performed root cause analysis to determine underlying issues in complex problems.
  • Worked closely with clients to ensure their satisfaction with the delivered product or service.
  • Identified opportunities for automation of manual processes through technology solutions.
  • Reviewed system design specifications for completeness, accuracy, consistency, traceability and usability.
  • Developed understanding of customer workflows to deliver precise recommendations for challenging problems.
  • Collaborated with IT teams on the development of applications based on business requirements.
  • Translated business objectives into measurable success criteria that could be tracked over time.
  • Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
  • Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
  • Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.
  • Encouraged continuous process improvement initiatives through retrospectives.
  • Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.
  • Worked closely with senior management and other stakeholders during strategic planning sessions for upcoming releases.

Transition Lead

Accenture
Bengaluru
09.2013 - 08.2015
  • Coordinated with internal teams for the successful execution of the transition plan.
  • Gathered feedback from stakeholders after completion of transition activities to assess effectiveness and identify gaps for further improvement.
  • Identified opportunities for automation within existing processes and developed scripts and programs accordingly.
  • Performed quality assurance checks on deliverables prior to their release into production environment.
  • Provided regular updates on transition progress to management and communicated potential delays or issues in a timely manner.
  • Prepared documentation related to transition tasks such as SOPs, user manuals.
  • Created detailed reports outlining key milestones achieved during the transition period along with any challenges faced by the team.
  • Acted as a liaison between business partners and technical teams in order resolve complex issues arising during transitions.
  • Analyzed existing processes, identified areas of improvement, and proposed solutions to improve operational efficiency during the transition phase.
  • Identified success metrics and regularly reported on progress and gaps.
  • Defined scopes, managed resources, and oversaw schedules in line with stakeholder and project owner specifications.

Senior Content Analyst

Thomson Reuters
Bengaluru
07.2007 - 09.2013
  • Collaborated with stakeholders across multiple departments to ensure successful execution of content initiatives.
  • Coordinated with external vendors or agencies on various content-related tasks.
  • Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
  • Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
  • Delivered timely support by tracking issues and communicating resolutions to end users.
  • Analyzed existing systems and processes to identify areas of improvement.
  • Improved processes and procedures to achieve key performance metrics.
  • Identified gaps between current state and desired future state operations.
  • Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
  • Gathered feedback from end users regarding usability issues related to applications or systems.
  • Assisted in developing training materials for internal staff on new products or services.

Education

MBA - Finance

Bengaluru University
Bengaluru
06-2007

Skills

**Professional Skills and Abilities:**

- **Project Management:**

- Proven experience in project management, specializing in the development of mobile applications

- Drive project planning activities, including cost estimation, resource planning, scheduling, and more

- Effective project management skills to ensure smooth delivery, compliance, and alignment with timelines, budget, and scope

- Flexibility and adaptability in navigating a dynamic and rapidly changing environment

- **Leadership and Collaboration:**

- Strong leadership skills with the ability to motivate and guide teams towards successful outcomes

- Communicate and implement strategies alongside the technical team

- Identify and solve weaknesses within the organization, exploring new ways to increase customer or client satisfaction

- Collaborate with cross-functional teams to ensure alignment between business needs and technical solutions

- **Technical Expertise:**

- Technical understanding of Backend NodeJS, React Native, and related technologies

- Translate business requirements into functional requirements for digital solutions

- Proficiency in data analysis tools (eg, SQL, Excel)

- Proficient in end-to-end process automation, streamlining operations, and driving efficiency

- **Problem Solving and Analytical Thinking:**

- Problem-solving prowess to navigate challenges and ensure project success

- Analytical thinking and customer service orientation

- Ability to objectively question, evaluate, and critique requirements from both functional and technical perspectives

- Ability to groom requirements further and break down into logical separate components

- **Communication Skills:**

- Excellent verbal and written communication skills

- Effectively communicate project status, issues, and risks to various stakeholders

- Provide system training to key stakeholders

- Ability to socialize and present features back to the requestor, incorporating feedback into the Agile SDLC

- Proactively manage client expectations, address concerns, and provide timely updates on project progress

- **Business Analysis and Insights:**

- Conduct comprehensive analysis of business processes, workflows, and data structures

- Elicit, document, and prioritize business requirements, ensuring alignment with strategic objectives

- Translate business requirements into detailed functional specifications and user stories

- Analyze complex data sets, utilizing statistical techniques and data visualization tools

- Develop and maintain data models, dashboards, and reports to visualize and communicate key findings

- **Client Relationship Management:**

- Collaborate with clients to understand their business objectives, challenges, and requirements

- Establish strong relationships with clients, acting as a trusted advisor and subject matter expert

- Present findings, recommendations, and project updates to executive stakeholders and senior leadership

Certification

  • Certified Scrum Master
  • Certified SAFe Scrum Master
  • Business Analyst

Timeline

Senior Business Analyst

Capgemini
04.2022 - Current

Senior Business Analyst

S&P Global
08.2015 - 04.2022

Transition Lead

Accenture
09.2013 - 08.2015

Senior Content Analyst

Thomson Reuters
07.2007 - 09.2013

MBA - Finance

Bengaluru University

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Satish Dindwar