SATISH GULLIYA

• Joined Part time since Sept 2016 to Aug 2023 & Full time Aug 2023 onwards.
• Developing pricing strategy that maximizes profits and market share but considers customer/Patients satisfaction.
• Identifying and alliance with New hospitals, Insurance TPAs, Insurance companies , Insurance Brokers, International NGO, International polyclinics, International small hospitals and tie up with International medical associations.
• Captured new clients/Patients by creating and optimizing business strategies such as: EDDM, existing client mailers, brochures, Google Advertising, online offers, Facebook Advertising, new signage, videos, and event planning. Increased client base by 40% over 2019.
• Supporting sales and lead generation efforts
• Creating promotions with advertising managers Understanding and developing budgets, including expenditures, research and development appropriations, return-on-investment and profit-loss projections.
• Compiling lists describing our organization/Hospital's offerings.
• Organizing company conferences, trade shows and major events.
• Building brand awareness and positioning.
• Create quarterly marketing campaigns and reports. Follow budget allowances and tracked effectiveness.
• Researching demand for Hospital's products and services.
• Evaluating Healthcare competitors.
• Handling social media, public relation efforts, and content marketing.
• Participated in designing business website. Continuously updated website to add interesting content and blogs that align with business goals and standards of care. Incorporated SEO strategy.
• Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize work flows to meet any daily demand, ensuring client satisfaction.
• Responsible for identifying programs with NGO partners that align with CSR mandate, building capacity for Corporate/ funders, garnering corporate volunteers & also engaging them for delivery Monitoring of external partners (Financial, Governance & Program).

Notable Highlights:

• Company Almasiha Healthcare bought Mauritius health Ministry tie up for Narayana Hrudayalaya for reffering patients to India.
• Company bought Afghanistan Health Ministry alliance for Narayana Hrudayalaya for refering patients to India.
• Company opened 2 Patient referral centers in KABUL, KANDHAR in Afghanistan for Narayana Hrudayalaya, Max healthcare , Medanta and Fortis Healthcare.
• Company Started Patient Referral partnership in Bangladesh for Kidney transplant Patient to India. Opened center for Jaypee hospital and Fortis .
• Company did CSR activity in collaboration of EKAL Schools for sponsoring 200 girls education.
• Our Ceo Mrs Rashmi Gulliya has been honored in Afghanistan Cabinet and recognized as First Lady started Medical tourism business in Afghanistan.
• We recently tied knot with BML Munjal University for hiring Interns.
• We recently in discussion for alliance in Tanzania with various NGO, polyclinics , corporate, ministry and cancer hospital .
• We recently tied up with Fortis and Manipal hospital jaipur for domestic patients referral.
• Skilled at working independently and collaboratively in team environment.

• Worked as Assistant Vice President Insurance (National Head Insurance), Product trainer and Principal Officer in Company.
• Worked in collaboration with 6 Insurance Companies Care Health Ins. , Icici Lombard GIC, Bharti Axa life Ins. , Ipru Life Ins. and HDFC Life Ins. Co. ltd.
• Handling team of 12 members responsible for various task like, Insurance sales, compliance, IRDAI reporting, Specified Person recruitment and licensing, New Business Alliances, Registration of Claims, Premium payments, Geographical product proposition, Product Mix Promotion, Settling of claims, Medical coordination with TPA and Insurers, Group employee benefit policies, Company assets policy, Money Insurance, fidelity Insurance.
• Drive Banca assurance business through 345 Home loan Branches.
• Being escalation node for any client servicing/ product sales issues and ensuring these are resolved to client’s satisfaction in shortest possible timelines.
• Administering audit requirements as per regulatory guidelines and filing reports to IRDAI and partner insurance companies.
• Overseeing regulatory and other financial parameters required to be observed for insurance sales.
• Ensuring that product sales are in line with compliance policies of company and participating in required Audits from time to time.
• Spear heading: Marketing programs, conceptualizing and implementing sales promotional strategies as part of brand building.
• Conducting training for branch staffs and monitoring performance of team members for ensuring efficiency in sales and operations.
• Designing and overseeing preparation of various insurance MIS such as Calling trackers, revenue trackers, renewal collections pipeline systems with view to ensuring robust information channel is made available to senior management.
• Organizing various contests and reward schemes to motivate relationship managers and other sales team members with view to ensuring that client requirements are addressed at all times.

Notable Highlights

• Awarded for its best innovation towards growth of Insurance within 3 months of joining.
• Significantly contributed in growth of business revenue, 85 crore of Insurance premium escalated to 140 crores in just 1 year.
• Started pilot project in 30 Branches for upsells and cross sales.
• Founded Robust Claim Process Mechanism, created popular concept of “act of giving” and brand awareness Programme.
• Developed “loyalty pe Royalty programmer” to recruit and retain licensed agents.
• Developed strategy with TPA to expedite medical underwriting proposal for issuance.
• Started new drive of Rolling Trophy Concept to raise bar and high value insurance penetration.
• Within 1 year 135 new specified agents recruited across India.
• Initiated new vertical of Cross sell promoting Motor insurance, Fire Insurance, Health insurance and Retail Insurance Products.
• Company got highly benefited greatly with my negotiation skills to get best affordable rates for GMC, GTLI, Assets Policy, Cyber policy, Fidelity and money Insurance and other employee benefit Policies.
• Initiated new vertical of Cross sell promoting MOTOR insurance, Fire Insurance, Health insurance and Retail Insurance Products
• Facilitated business by implementing practical networking techniques
• Built relationships with customers and community to establish long-term business growth

• Worked as Regional Sales Head Insurance (North & East India Head), Product trainer and Specified insurance Manager in Company.
• Indiabulls home loan is an Insurance corporate Agent.
• Worked in collobration with 9 Insurance Companies
• Managing London and Dubai branches ,insurance sales, apart from north and East India.
• Handled Cross sell of Insurance through 70 home loan branches.
• Managing Gujarat and MPCG for cross sell insurance as additional in charge apart from north and East India.

Notable Highlights

• Significantly contributed in the growth of business revenue since 2015, 100 crore of Insurance premium escalated to 650 crore in just 3 years and Major contribution From North & East Team.
• More than 300 digital training sessions have been conducted in Covid 1times.
• During Covid 19, product training and driving Health Insurance as prime product through branch staff.
• Promoted from Regional Sales Manager to Regional sales Head with Higher Responsibility in 2019.
• Achievement of sales of 27 crore of cross sell premium through only back office employees in FY 18-19. Sold through team, Health Insurance, Fire insurance , CAR Policy, EAR policy, property Insurance, liability insurance, Professional Indemnity Insurance, credit life, retail Term insurance, Guaranteed endowment plans.
• Designed Insurance open architect Policy and some other policies related to IRDAI Audit in 2016-17.
• 200 New Specified Insurance Agents recruited in North & East Branches.

• Worked as Manager Insurance (North Head) and Certified insurance officer by National Insurance Academy (NIA).
• Managing North India team of 25 Insurance Executives and coordinators for distribution of General, Health and Life Insurance products through Gold loan Branches.
• Managed banca assurance 1000+ branches of gold loan ( Muthoot finance ltd.)

• Worked as Relationship Manager (State Head),handing a big relationship (ITZ Cash cards Pvt. Ltd.) in Delhi NCR, Western UP and Uttarakhand.
• Responsible for managing third party Insurance sales through MBOs (Multi Brand Outlets) consisting of 3000 channel partners (60, distributors and more than 2900 retailers).
• Responsible for marketing activities (BTL activities, Training activities, in-shop demos, in-shop promotions, Road shows, Canopy activities etc) and back-end operations, Customer Service.
• Administering team of total 25 people including sales managers, insurance sales officers, operation staff, administration staff and cashier.

• Worked as Deputy Chief Manager (Branch Head),handling a team of total 15 members consisting 2 ABDMs (Branch Managers), sales manager and branch operation Manager.
• Responsible for managing life Insurance sales through corporate agencies, Tele sales model and big agents , MDRT agents and distributors.
• Vacancy management, team management and man management.
• Sales management, target achievement, branch expense management and motivating field force.
• Responsible for new distributor acquisition, death claims settlement and P&L of Branch.

• Administering a team of total 8 sales manager & 5 business associates, imparting on job training with promotion of life insurance policy as well as health insurance policies and agency recruitment
• Implementing strategies for revenue and renewal generation for company.
• Meeting insurance consultants, joint calls (specific) with sales manager.
• Sales management, target achievement, branch expense management and motivating field force.
• To monitor and manage team in terms of values, systems and responsibilities.

Notable Highlights

• Got 5 promotions with 2 years. Elevated from sales team manager to Sr. branch manager.
• Top satellite branch manager of Delhi Ncr region for financial year(April 09-Dec 09).
• Surplus last year YTD business in first week of November 2009.
• Branch Create 17 early birds and recruited 96 agents (April09-Dec 09).
• Top branch manager among 75 branches of Delhi Ncr region for financial year (April 08- Mar 09) with business volume of more than 2.4 Cr.
• Top performer and ranked 2nd among Delhi Ncr region for financial year (april07-mar 08) with business volume of more than 1.5 Cr (issued premium).
• Over achieving assigned business target month on month basis, got various promotions since joining organization through agency channel.
• Qualifier of sales manager’s HEAD OF SALES CLUB (April 07-march 08).
• Produced 2 MDRT, 2 GOLD CLUB MEMBERS, 4 SILVER CLUB MEMBERS and 6 PROMISING CLUB MEMBERS (April07- March08).
• Qualifier of sales manager’s ZONAL CLUB (April 06- March 07)
• Created new revenue streams and recruited talented staff for branch offices
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales
• Completed filings and upheld strict compliance with regulatory agencies and supervisors
• Assessed employee performance and developed improvement plans
• Created new revenue streams and recruited talented staff for branch offices
• Engaged employees in business processes with positive motivational techniques
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set
• Maintained friendly and professional customer interactions
• Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations
• Complied with regulatory guidelines and requirements
• Consulted customers to boost product sales and services

• Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
• Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
• Exceeded targets by building, directing, and motivating high-performing sales team.

• Meeting Doctors, Chemist and stockist and Generating sales through prescriptions.
• Handled team of Medical representatives to drive revenue and sales.