SATISH KHATWANI
Pune
Summary
Seasoned Project Manager with a proven track record, adept in leading digital transformations and enhancing customer satisfaction through agile methodologies and effective stakeholder management. Excelled in driving projects to completion, leveraging skills in JIRA and teamwork, achieving high-quality deliverables and operational excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
PROJECT MANAGER
UBS
02.2020 - Current
- Lead end to end projects ensuring they are delivered on schedule, within budget, and meet quality standards
- Align product backlog with project goals to increase business value
- Gather and understand business needs and effectively translate them into user stories and requirements
- Use negotiation skills to prioritize requirements, address conflicts and blockers
- Manage team of 19 resources for business solutions and UAT resources to plan upcoming deliverables
- Manage scrum teams, facilitate scrum ceremonies, and remove impediments
- Responsible for managing market and regulatory change initiatives involving digital transformations, process improvement and organization restructuring
- Collaborate with cross-functional teams to manage dependencies to achieve sprint goals in an agile delivery model
- Perform business process mapping, gap analysis, UAT acceptance, delivery and user training
- Analyze system requirements for process and application changes
- Draft BRDs (Business Requirements Documents) according to business requirements and provide walkthrough to UAT (User Acceptance Testing) and IT teams
- Monitor project resources and timelines to stay within agreed project constraints
- Identify potential risks, assumptions, issues and implement mitigation plans
- Ensure that project deliverables meet quality standards by managing defects
- Drive continuous improvement, streamline processes and collaboration
- Facilitate customer demos on product highlighting capabilities and solutions
- Oversee release management and establish rollback plan in case of issues
- Ensure high quality results are delivered and enhance customer satisfaction by seeking continuous customer feedback
- Establish strong relationships with customers and key stakeholders and mentor team on agile practices along the transformation journey
- Ensure compliance with organization’s legal and regulatory requirements
- Part of the Innovations group to drive projects outside of own business areas
DWF (Formerly Mindcrest)
04.2019 - 02.2020
- Partnered with Delivery to ensure proper scoping, planning, and execution to meet client objectives on time and with a high standard of quality
- Utilized frameworks and tools for reporting and project analytics to ensure effective data-driven decision making
- Supported the business with effective reporting, advanced data analytics, and predictive analysis to drive informed strategic decisions
- Assisted in day-to-day project reporting, data analysis, and process improvements to optimize project performance
- Ensured the integrity and accuracy of data and compliance to standards and practices for reliable insights
- Supported Delivery teams in utilizing methodologies, frameworks, strategies, policies, and planning to foster a culture of excellence and continuous improvement
- Collaborated with Operations to develop and support client delivery solutions while driving operational excellence and innovation
- Analyzed complex data and interpreted trends in performance indicators, effectively communicating this information in a simplified format to the Management Team and Customers
- Produced project-specific daily, weekly, monthly, and quarterly performance indicators to track progress and identify areas of improvement
- Reported on any revenue leakage during the project and highlighted inefficiencies, enabling timely corrective action and cost savings
eClerx Services Ltd.
08.2010 - 04.2019
- Led a team of 29 Analysts/Senior Analysts to consistently meet Trade Settlement deadlines
- Acted as the single point of contact (SPOC) for client queries and issues, effectively facilitating stakeholder communication and relationship management
- Prepared and updated Standard Operating Procedures (SOPs), flowcharts, and Failure Mode and Effects Analyses (FMEAs) to identify and mitigate process risks
- Reviewed intraday process peaks and troughs to optimize resource allocation and ensure efficient operations
- Gathered business requirements for new change requests, contributing to the successful migration of a system component to a new technology platform, resulting in improved application performance and process efficiency
- Coordinated User Acceptance Testing (UAT) by closely tracking the project plan and collaborating with stakeholders for timely sign-off and finalization
- Employed various methodologies to analyze processes, recommending modifications to minimize escalations, reduce rejections, improve operational efficiencies, control costs, and decrease cycle time
- Represented the team in business review meetings, fostering a collaborative environment that supports high team performance and the achievement of organizational goals
- Produced, audited, and enhanced risk reports for all business units, as well as prepared internal quarterly and annual monitoring reports
- Organized team building activities and employee engagement programs, contributing to a positive work culture
- Managed people management activities, including onboarding of new team members and evaluating employee performance on a monthly basis
- Provided coaching and training to team members to improve their skillset and enhance productivity
Education
Master of Business Management -
PRATIBHA INSTITUTE OF BUSINESS MANGAMENT
07-2010
Bachelor of Science - Computers
DR DY PATIL ACS COLLEGE
05-2007
Skills
- Project Management
- Project Strategy
- Project Planning
- Product Demos
- Release Management
- Risk Management
- Requirement Gathering
- Teamwork & Leadership
- Data Analysis
- Transition Management
- Migration Management
- Gap Analysis
- Automation Ideas
- Agile Methodologies
- Change Management
- Stakeholder Management
- Business Analysis
- Resource Management
- Vendor Management
- Project Communications
- Project Reporting
- Decision Making
- SQL
- JIRA
- Confluence
- Visio
Certification
- Project Management Professional (PMP)
- Generative AI for Everyone
- Azure AZ 900 - Trained
- Google Data Analytics - In progress
Languages
- English
- Sindhi
- Hindi
- Marathi
Timeline
PROJECT MANAGER
UBS
02.2020 - Current
DWF (Formerly Mindcrest)
04.2019 - 02.2020
eClerx Services Ltd.
08.2010 - 04.2019
Master of Business Management -
PRATIBHA INSTITUTE OF BUSINESS MANGAMENT
Bachelor of Science - Computers
DR DY PATIL ACS COLLEGE
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