SATISH KUMAR
Relationship Manager
Summary
Driven professional seeking to leverage expertise in a dynamic organization, committed to fostering growth and achieving significant results. Proven ability to contribute effectively towards organizational objectives while advancing personal career aspirations. Aspires to climb into leadership roles through strategic initiatives and collaboration.
Overview
6
6
years of professional experience
Work History
Relationship Manager
Rkrm Real Estate Llp
Noida
04.2024 - Current
- Implemented strategies aimed at improving overall customer satisfaction levels.
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Conducted reviews and evaluations for cost-reduction opportunities.
- Provided training sessions for the team on best practices.
- Identified opportunities for cross-selling and upselling financial products to meet clients' objectives.
- Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
- Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
Team Leader
Ascent Bpo Services Pvt Ltd
05.2023 - 04.2024
- Oversaw quality control to identify inconsistencies and malfunctions.
- Facilitated training sessions for new employees on company policies and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
- Offered training and support to keep team members motivated and working toward objectives.
Team Leader
Inrext pvt ltd
11.2022 - 04.2023
- Create an inspiring team environment with an open communication culture
- Set clear team goals
- Delegate tasks and set deadlines
- Oversee day-to-day operation
- Monitor team performance and report on metrics
- Motivate team members
- Discover training needs and provide coaching
- Listen to team members' feedback and resolve any issues or conflicts
- Recognize high performance and reward accomplishments
- Encourage creativity and risk-taking
- Suggest and organize team building activities
Senior Sales Executive
justdial Ltd.
04.2021 - 11.2022
- Generating leads over the call
- Follow ups
- Create a meeting with clients
- Closing the sales
Sales Executive
Volans Informatics pvt ltd
06.2019 - 03.2020
- Lead Generating throw outbond call
- Creating Follow-ups
- Closing Sale over the calls
- Making calls 300 in a day
Education
BA -
MDU University
Roahtak01.2020
12th -
Hbse Board
Haryana01.2017
10th -
Hbse Board
Haryana01.2015
Skills
- Knowledge of basic MS Word
- Knowledge of basic Excel
Personal Information
- Date of Birth: 07/13/99
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Hindu
Languages
- Hindi
- English
Hobbies and Interests
- Reading Books
- Business Magazine
Disclaimer
I declare that all the information stated above is true to the best of my knowledge.
Academicsqualification
- 10th, Hbse Board Haryana, 2015
- 12th, Hbse Board Haryana, 2017
- BA, MDU University Rohtak, 2020
Timeline
Relationship Manager
Rkrm Real Estate Llp
04.2024 - Current
Team Leader
Ascent Bpo Services Pvt Ltd
05.2023 - 04.2024
Team Leader
Inrext pvt ltd
11.2022 - 04.2023
Senior Sales Executive
justdial Ltd.
04.2021 - 11.2022
Sales Executive
Volans Informatics pvt ltd
06.2019 - 03.2020
BA -
MDU University
12th -
Hbse Board
10th -
Hbse Board
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