Satish Kumar
New Delhi
Summary
Operations and risk management professional with 6+ years of experience in insurance underwriting, credit risk assessment, KYC verification, fraud analysis, and financial operations. Strong background in process optimization, MIS reporting, compliance adherence, and stakeholder coordination. Proven ability to manage high-volume transactions with accuracy and timeliness. Currently seeking operations / underwriting / risk / finance-operations roles.
Overview
8
8
years of professional experience
Work History
Insurance Underwriter Assistant
Accenture
Gurugram
07.2022 - 01.2025
- Evaluated insurance applications and analyzed financial details to inform underwriting decisions.
- Processed policy surrenders, transfers, EFTs, RMDs, and systematic withdrawals within defined SLAs.
- Conducted risk and fraud checks to ensure compliance with internal policies and regulations.
- Coordinated resolution of discrepancies with internal teams to enhance turnaround time.
- Maintained documentation accuracy while adhering to audit and compliance standards.
- Supported process improvement initiatives to boost operational efficiency and client satisfaction.
Senior Executive – Underwriting Operations
SBI Card
Gurugram
04.2017 - 07.2021
- Verified KYC documentation and assessed customer profiles for credit card approvals.
- Conducted fraud checks and evaluated applications according to PAN-India risk policies.
- Managed underwriting processes, addressing CN handling, aging, TAT breaches, and escalations.
- Prepared weekly MIS reports for management review and strategic decision-making.
- Trained new staff on underwriting guidelines and standard operating procedures.
- Facilitated team scheduling to optimize workflow efficiency.
- Recognized for performance excellence and operational accuracy multiple times.
Education
Bachelor of Science - Mathematics Honors
PGDAV College, University of Delhi
New Delhi07-2014
Skills
Operations and risk management
- Underwriting support and assessment
- KYC compliance verification
- Fraud detection and analysis
- Policy evaluation and decision-making
Financial operations oversight
- Data review and reporting
- Withdrawal and transfer processing
- MIS reporting and tracking
- SLA, TAT, and aging management
Analytical tools and methods
- Advanced Excel proficiency (VLOOKUP, Pivot)
- Documentation and audit support
- Process improvement and SOP adherence
Attention to detail
- Time management skills
- Team coordination strategies
- Problem-solving abilities
Languages
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Accomplishments
Employee of the Month – 4 times (SBI Card)
Timeline
Insurance Underwriter Assistant
Accenture
07.2022 - 01.2025
Senior Executive – Underwriting Operations
SBI Card
04.2017 - 07.2021
Bachelor of Science - Mathematics Honors
PGDAV College, University of Delhi