Summary
Overview
Work History
Education
Skills
Timeline
Generic

Satish Kunuku

Hyderabad

Summary

Dynamic Cluster Manager at Bajaj Finserv Health LTD, adept at driving revenue growth and enhancing patient access through innovative EMI financing solutions. Proven expertise in stakeholder management and P&L oversight, complemented by strong interpersonal communication skills. Successfully increased patient conversion rates while optimizing operational efficiency across multiple hospitals.

Overview

9
9
years of professional experience

Work History

Cluster Manager

Bajaj Finserv Health LTD & Vidal Health
Hyderabad
11.2022 - Current
  • Led the end-to-end implementation of EMI financing solutions across multiple hospitals within the cluster, enabling affordable healthcare access for patients through structured payment plans, increasing patient conversion rates, and strengthening hospital partnerships.
  • Handled end-to-end coordination of all VIDAL TPA-related processes across cluster hospitals, including claim processing, documentation, approvals, and stakeholder communication, to ensure timely reimbursements and compliance.
  • Spearheaded the rollout and operations of Bajaj OPD cashless services across multiple hospitals, streamlining patient onboarding, coordinating with Bajaj Finserv, and driving increased OPD footfall and satisfaction.
  • Maintained P&L, and shouldered corporate fiscal responsibility, resulting in balancing the cost optimization.
  • Demonstrated consistent hard work and dedication to achieve results, and improve operations.
  • Trained and mentored employees to maximize team performance.
  • Planned rotas to maintain high service levels while minimizing payroll costs.
  • Built and maintained courteous and effective working relationships.

City Head - AP & TS

Fundermax India PVT LTD
Hyderabad
11.2020 - 11.2022
  • Conducted research on emerging trends within theindustry and capitalized on finds to develop new products, services, and strategies.
  • Aligned organizational objectives with company mission, increasing revenue, profit, and business growth by collaboratively developing integrated strategies.
  • Set up and lead the team to achieve merchant acquisition goals and targets.
  • Track progress against the plan by implementing strong processes & review mechanism using well-defined metrics.
  • Monitor competition activity in key accounts and ensure appropriate response strategies are formulated and implemented,Share best practices internally for growth of the larger team.
  • Set up and drive the team to achieve active new stakeholders targets through effective servicing & Ensuring effective deployments, training and farming of stakeholders acquired,Plan, assess & implement monetization avenues.
  • Working on Distributor & Retailer Project, to connect them on single platform and solving the unsolved challenges.
  • Maintained P&L and shouldered corporate fiscal responsibility, resulting in balancing the Cost Optimization.

National Key Account Manager

ORAVEL STAYS PVT LTD
Hyderabad
08.2018 - 11.2020
  • Retain/acquire new accounts/clients and farming in the specified region/ market.
  • Manage the entire Key Accounts effectively from query generation to payment.
  • Review & maintain monthly sales tracker, plan and execute market site visits as agreed with Region.
  • Create processes, define, analyse and act on the Performance Matrices in rebuilding the budget hotel industry.
  • Share regular feedback on market conditions, competition, pricing and other factors influencing sales.
  • Service-oriented style with professional presentations skills.
  • Partnering with marketing teams for understanding customer's journey, behavior & trigger points and identifying targets for specific marketing programs.
  • Exploring marketing avenues to effectively build consumer preferences through effective branding & business development activities.
  • Identifying & networking with financially strong & reliable channel partners, resulting in deeper market penetration and improved market share.
  • Managing existing accounts to ensure business sustainability and maintaining relationships with customers to achieve repeat/ referral business.
  • Identifying competitive intelligence needs for the business, leading research & analysis efforts, developing tactical recommendations for the business.
  • Manage the P&L of the City.
  • Influence owners with initiatives that result in enhancement of Take rate.
  • Drive adherence of OYO standards and quality measures.
  • Identify challenges and devise initiatives that can elevate customer experience.
  • Set up rhythm for meeting with owners to solve for complex owner issues and resolve any escalations Work and coordinate with central teams to drive various initiatives across portfolio.
  • Drive cost consciousness to improve Operations efficiency.
  • Drive owner engagement to maintain customer experience in properties.
  • Leverage relations with owners to drive proactive resolution of issues.

Sales & Operations

THOMAS COOK INDIA LIMITED
Hyderabad
06.2016 - 08.2018
  • Ability to achieve targets and handle multiple functions and activities in high-pressure environments with tight deadlines while conforming to predefined process parameters
  • Ensure highest level of customer services in every transaction
  • EOD reconciliation's.Thorough knowledge of RBI Guidelines
  • Acquisition of new business partner in view of spreading business
  • Sales & Purchases of Foreign Exchange currency
  • Swift payments to different countries by making intellectual deals
  • Monitoring the overall functioning of process, identifying for improvements in payments
  • Needs to take care of audit and to ensure it goes smoothly

Education

Tripura - Micro Masters

The ICFAI University
Tripura
03-2021

CHENNAI - Ministry of Tourism-Govt Of India

IHM - Chennai
CHENNAI
04-2016

Skills

  • Research
  • Lead prospecting
  • Strategic planning
  • Sales expertise
  • Problem solving strength
  • Revenue generation
  • Interpersonal communication skills
  • Acquiring clients
  • Stake holder Management
  • P&L Management
  • Research
  • Lead prospecting
  • Strategic planning
  • Sales expertise
  • Problem solving strength
  • Revenue generation
  • Interpersonal communication skills
  • Acquiring clients
  • Stake holder Management
  • P&L Management

Timeline

Cluster Manager

Bajaj Finserv Health LTD & Vidal Health
11.2022 - Current

City Head - AP & TS

Fundermax India PVT LTD
11.2020 - 11.2022

National Key Account Manager

ORAVEL STAYS PVT LTD
08.2018 - 11.2020

Sales & Operations

THOMAS COOK INDIA LIMITED
06.2016 - 08.2018

Tripura - Micro Masters

The ICFAI University

CHENNAI - Ministry of Tourism-Govt Of India

IHM - Chennai

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Satish Kunuku