Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
AccountManager

Satish Manavalan

Shift Manager
Chennai

Summary

Dynamic Shift Coordinator at HTC Global Services with a proven track record in team leadership and performance enhancement. Expert in scheduling and resource allocation, I successfully improved operational efficiency and employee satisfaction. Skilled in staff training and development, I fostered a collaborative environment that drove productivity and met challenging goals.

Overview

19
19
years of professional experience
2
2
Certifications
1
1
Language

Work History

Shift Coordinator

HTC Global Services (India) Private
02.2012 - Current
  • Monitored inventory levels, ensuring adequate supplies were available for uninterrupted operations during shifts.
  • Assisted management in identifying areas of improvement within the facility, leading to increased productivity and overall success.
  • Set challenging goals and helped team work together to accomplish all objectives.
  • Coordinated cross-departmental collaboration for seamless operations during shifts.
  • Monitored and improved performance of teams and individual employees.
  • Delegated tasks to team members and assessed compliance.
  • Participated in hiring decisions, conducting interviews, and evaluating potential candidates to ensure appropriate staffing levels were maintained on each shift.
  • Enhanced employee satisfaction, providing timely feedback and recognition for outstanding performance.
  • Streamlined communication between team members for more efficient problem-solving and decisionmaking.
  • Developed strong working relationships with peers from other departments to facilitate smooth interdepartmental coordination during shift transitions or special projects.
  • Provided regular updates to senior management regarding shift performance metrics, identifying trends or concerns that needed attention or remediation efforts.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Consistently enforced company policies and procedures while remaining sensitive to individual needs of staff members when addressing disciplinary matters or resolving conflicts.
  • Interpreted management directives, performed daily assignments, and completed special projects.
  • Improved shift efficiency by developing and implementing effective scheduling practices.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Team Leader

Sudarsanam Associstes
06.2008 - 01.2012
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Optimized resource allocation, ensuring projects were delivered within budget and scope.
  • Developed risk management plans, minimizing potential project disruptions and ensuring timely delivery.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.

Associate

Quality Inn Aruna Hotel
07.2007 - 05.2008

Worked as Associate in Food and Beverage Department.

Education

MBA - Human Resources Management

University of Madras
Chennai
04.2001 -

Bachelor of Science - Hotel And Catering Management

Jaya College of Arts And Science
Chennai
04.2001 -

Skills

Multitasking proficiency

Scheduling and planning

Workplace safety

Team building expertise

Staff training and development

Team development

Budgeting and cost control

Decision-making capacity

Team leadership

Team motivation

Problem-solving

Goal setting and tracking

Staff supervision

Production reporting

Certification

DCA

Interests

Sports

Social Media

Timeline

Shift Coordinator

HTC Global Services (India) Private
02.2012 - Current

Team Leader

Sudarsanam Associstes
06.2008 - 01.2012

Associate

Quality Inn Aruna Hotel
07.2007 - 05.2008

DCA

05-2002

MBA - Human Resources Management

University of Madras
04.2001 -

Bachelor of Science - Hotel And Catering Management

Jaya College of Arts And Science
04.2001 -
Satish ManavalanShift Manager