Summary
Overview
Work History
Education
Skills
Significant Highlights
Residential Number
Languages
Personal Information
Overall Background
Languages
Timeline
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Satish Nataraj

Satish Nataraj

Bangalore

Summary

Dynamic professional with extensive experience at IBM India Pvt Ltd, excelling in team management and invoice processing. Proven track record in enhancing service quality and stakeholder satisfaction while leveraging SAP HANA expertise. Adept at fostering collaboration and driving continuous improvement in high-pressure environments.

Overview

19
19
years of professional experience

Work History

Assistant Manager

IBM India Pvt Ltd
Bangalore
09.2020 - Current

• Lead and manage a team of Accounts Payable professionals, ensuring effective workload distribution and adherence to daily, weekly, and monthly targets.
• Plan and monitor team attendance, leaves, and backups to ensure uninterrupted business operations.
• Set clear expectations for quality, productivity, SLA, and TAT, and regularly track individual and team performance.
• Act as the first-level escalation point for operational, payment, invoice, and supplier-related issues.
• Conduct regular team meetings and performance reviews to address challenges, provide guidance, and share process updates.
• Coach and mentor team members on SAP processing, payment execution, compliance requirements, and internal controls.
• Drive cross-training and knowledge transfer initiatives to build multi-skilled resources and operational backups.
• Review team output for accuracy, duplicate checks, and audit compliance before payment execution.
• Support team development by identifying training needs and improvement areas, and implementing corrective actions.
• Motivate the team to maintain high service quality and stakeholder satisfaction, especially during peak periods and critical deadlines.
• Ensure timely update of trackers and reports by the team and validate data accuracy before management submission.
• Foster a collaborative and accountable team environment, promoting ownership, compliance, and continuous improvement.
• Executed write-offs for unclaimed invoices aged over two years in compliance with company policy.
• Maintained and updated Accounts Payable process and internal control documentation in line with company standards and regulatory requirements.
• Performed quality and duplicate invoice checks to ensure accurate and risk-free payments.

Manager

PNB Housing Finance Ltd
Bangalore
02.2019 - 02.2020

Relationship Manager

TATA AIG GENERAL INSURANCE COMPANY LTD
Bangalore
11.2017 - 01.2019

Process Lead

Volvo India (P) Ltd
Bangalore
04.2014 - 11.2017

Process Analyst

Accenture Service Pvt Ltd
Bangalore
10.2006 - 09.2013

Education

Bachelor of Commerce -

Govt RC college
Bangalore
01.2004

Skills

  • Team management
  • invoice processing
  • Payment initiation
  • Stakeholder management
  • Customer service
  • Onsite process transition - USA and France
  • SAP HANA (ERP)
  • MS Office

Significant Highlights

  • Significantly delivered productivity of more than 100% and maintained a quality of more than 97%.
  • Rewarded with the Inspired Performance Award for maintaining an average of more than 99% in quality from the time of hitting production.

Residential Number

9900322553

Languages

  • Hindi
  • Kannada
  • Telugu
  • English
  • Hindi
  • Kannada
  • Telugu

Personal Information

  • Date of Birth: 08/27/83
  • Nationality: Indian
  • Marital Status: Married

Overall Background

Quick learner, High adaptability, Highly motivated, Enthusiastic, Team spirited, Analytical with an eye for detail, Computer literate with good communication skills, and Ability to work independently, Team handling skills.

Languages

English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Kannada
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1

Timeline

Assistant Manager

IBM India Pvt Ltd
09.2020 - Current

Manager

PNB Housing Finance Ltd
02.2019 - 02.2020

Relationship Manager

TATA AIG GENERAL INSURANCE COMPANY LTD
11.2017 - 01.2019

Process Lead

Volvo India (P) Ltd
04.2014 - 11.2017

Process Analyst

Accenture Service Pvt Ltd
10.2006 - 09.2013

Bachelor of Commerce -

Govt RC college
Satish Nataraj