Adept at navigating complex medical billing landscapes, I leveraged my expertise in Medicaid, Medicare, and Having 13+ years of experience in US healthcare environment demonstrating strong clerical management skills and noteworthy insurance knowledge. Possess track record of submitting accurate claims in timely manner along with exceptional customer relations skills. Passionate about overseeing tasks from start to finish and developing clerical workers into top-performing employees. consistently exceeded departmental goals by maintaining a 99% quality rating in claims resolution.
Overview
15
15
years of professional experience
Work History
Senior Medical Billing Specialist
AspenLake Medical Equipment
Delhi
01.2021 - Current
Working on Wheelchair, Walker, Cane, Hospitals beds and Commode
Using Niko Healthcare application and Brightree (DME/HME)
Search with Patient insurance number and DOB in application
Search for Inpatient date of discharge in Medicare CGs application
Analysis all the HCPC codes and ICD 10 as per Patient summary form
Checking the Delivery date of Wheelchair and Commode
Coding ICD 10 properly in Niko Healthcare application and save accordingly
Notes in comments Nikon application with Date of discharge and checking in CMS1500
Address changes and Insurance changes finding and updating
Using proper HCPCS codes in Wheelchair K0005 purchase and rental K0004, K0003
Paying rental wheelchair monthly
In CGS checking 5 years of history equipment and find put denied the claim
In CGS Using Jurisdiction C and Jurisdiction B process claims for specific geographic area
Save in Nikon database and submit the claim
Rental wheelchair 13 moths checking as per date wise and approving the claim
If document is missing, mailing to marker or checking in Parachute application to find the Face to face mobility
Finding out reason like Muscle weakness and history of fall, not able to walk ICD codes M62.81, R26.2, R53,R26.8
Handling cases like AD (Accident Claims), Dental claims, HP (Hospital Indemnity Claims), WLB- Wellness benefits claims, Cancer claims, and Dental claims
Assessed approved and denied various medical claims requests received
Computed all medical benefits due and assisted with payment initiations
Achieved the highest number of inspection appointments (out of 50 colleagues) in 2020
Surpassed goal by averaging 800 appointments monthly
Selected by supervisor to assist with file closures; resolve complex claims-processing issues; participate in quality-control audits; and monitor status updates
Maintained a superior quality rating of 99% in file handling and claims resolution, exceedingly the departmental goal
Provided optimum service to policyholders, negotiated fair settlements, and identified fraudulent claims
Project Associate
HOD.life
01.2017 - 11.2018
Complete Body Profile Instant Health Check plus as per package
Like Kidney Profile, Liver Profile, Thyroid Function Test, Pancreas Profile, Lipid Profile, Iron Deficiency, Vitamin Profile
Most technological advances in healthcare are towards treating illnesses, rather than preventing them
Even Medical colleges focus their curriculum on 'treating patients' and 'curing disease', neglecting human behavior
Health on Demand was built on the principle that prevention supersedes cure
Assisting the General Manager at Operational Level in the planning and execution of all work-related
Ensuring that all Health & Safety guidelines and procedures are maintained and implemented
Proactively building, developing, and maintaining relationships with all team members
Disciplining employees when required
Identifying team training needs
Assisting in the recruitment, training, and development of team
Supporting and other members of the team with Health check of different packages as per company standees
Using all accurate devices of Health check-up related and sample collection and all
Sr. Processor
Optimal Chain behalf of SC Horizon Pvt Ltd
NCR Delhi
09.2014 - 05.2017
Handled all kinds of insurance claims, including Medicare and Medicaid, PPO insurance completed insurance and other claims forms protected patients' healthiness information for privacy
Maintain patient records, develop, and implement billing policies and procedures, prepare, and submit medical claims electronically
Communicate effectively with patient for financial options including dental insurance coverage and out of pocket expenses
Offering payment plan options manage the daily weekly, and monthly calendar to meet the practice production and collection goals
Performs necessary duties associated with checking patients in and out
Record treatment information in the patient's chart
Schedule all future treatment planned for next appointment, and the amount of chair time, doctor time and assistant time needed
Organize and run daily morning huddle, reports on production results addresses and evaluate patient flow from previous day
Update staff on the status of the current day's production goals
Schedule and register New Patients and ensure all required documentation is completed by patient (Welcome letter, HIPPA compliance, Insurance details, Patient information)
Remote Processor
Real Page India Pvt Ltd
Hyderabad
12.2012 - 08.2014
Reviewed client's insurance policies to determine correctness and eligibility, ensuring the delivery of process updates on daily basis
Reviewed electronic claims and processes data as required into the claims system, resolved computer generated correct conditions, and determined right payment
Researched and practice claim payment adjustments resulting from consumer service referrals, audited data incorrectness as detected
Exercised excellent judgment, interpreted claim insurance data and contracts processes responses accordingly
Achieved joint effort, production, and value standards to guarantee timely, well-organized, and accurate claim processing
Claims Associate
United Health Group
Hyderabad
07.2010 - 05.2012
Medicaid and Medicare, UB-04, and CMS-1500 electronically claim forms
Accurately evaluate, regulate, and pass judgment of Medicare and Medicaid claims in a timely manner
Ensured to process assigned claim forms and inspect allocation of co-pays, deductibles, reimbursements, and co-insurance
Enter check over claims into system, Dental expenses, Transit, Parking, Vision expenses
Researched and analyzed claim over payments and funds requirements
Maintain patient records, develop, and implement billing policies and procedures, prepare, and submit medical claims electronically
Handled all kinds of insurance claims, including Medicare and Medicaid, PPO insurance completed insurance and other claims forms protected patients' healthiness information for privacy
Education
Bachelor's - commerce
Wesley Degree College
Hyderabad
01.2009
Intermediate -
Word and Deed Jr College
01.2004
School Secondary Education -
Word And Deed High School
01.2002
Masters - MA And Master in Healthcare Administration (MHA)
Online
Skills
Medicaid
Medicare
UB-04
CMS-1500
FSA
HSA
HRA
Cobra
CDT Dental claims
Inpatient claims
Outpatient claims
Surgeries
ICU claims
ICD
CPT
Claims Adjudication
Billing
Denial management
Certified Professional Coder
CSM
Certified Scrum Master
JIRA
Project Management
DME
Durable Medical Equipment
Wheelchair
Walker
Commode
Hospital bed
Cane
Hobbies and Interests
Playing Basketball (National Basket Ball player)
Playing music instruments like Guitar, keyboard, and Drumming.
Achievements And Recognition
Awarded for Best Quality processor
Achieving excellent production and Quality in claims
Awarded for Best Hyderabad team in HOD. Life India
Awarded for best team for Hyderabad from Onshore Client in UHG
Real page awarded outstanding processor for maintaining high production and Quality with 99% percentage.
Timeline
Senior Medical Billing Specialist
AspenLake Medical Equipment
01.2021 - Current
Sr. Associate
CapGemini SE
05.2019 - 10.2020
Project Associate
HOD.life
01.2017 - 11.2018
Sr. Processor
Optimal Chain behalf of SC Horizon Pvt Ltd
09.2014 - 05.2017
Remote Processor
Real Page India Pvt Ltd
12.2012 - 08.2014
Claims Associate
United Health Group
07.2010 - 05.2012
Bachelor's - commerce
Wesley Degree College
Intermediate -
Word and Deed Jr College
School Secondary Education -
Word And Deed High School
Masters - MA And Master in Healthcare Administration (MHA)
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