Satish Shankar

Roles & responsibilities


Operations management :

Responsible for managing the Karnataka state operations including quality & availability of hotel, vehicles

Project Management :

Experienced in handled 2 projects from to end to end process involved in deploying manpower, collection, reviews and collective feedbacks.

Vendor management:

Participated in many vendor acquisition Programs. handled various vendors across the global such as voyagers, red apple, Europamundo, Cosmos, Globus, Trafalgar, etc.

Planning & process management:

Define & execute processes to ensure smooth operations across the entire supply chain( Real time tracking)

People management:

Managed and proven experienced in handling a team of individuals including sales & operation to achieve the business goals.

Data Analytics:

Used various business tools to understand the data insights to innovate & improve processes thereby driving overall business efficiency.

Demand Management:

Responsible for end-to- end Sales operation process from qualifying clients to closing the deals to retaining/acquiring new accounts/clients, marketing tieups in a specified region/market.

Tracking backend operations, involved in vendor payments, ordering request service vouchers etc.



Shared regular feedback on market conditions, competition, pricing and others.



Expansion:

Experienced in city launch, trade fairs and exhibitions Demonstrated Thomas cook’s Kiosk and Attracted customers.



Delight:

Owner of end-to-end customer experience to delight the customer.

Roles & responsibilities



Experienced in handling a team and 11 individuals

·On-boarded 170 corporates and travel agents as business partners

.City launch and expansion of business (Coorg, hassan, hodpet, Bidar)

·Ensured effective client management (CRM)

.Effective quality check audits ( weekly & monthly basis)

Data Analytics : Used various business tools to understand the data insights and interpretation to innovate & improve processes thereby driving overall business efficiency.

·Developed and implemented sales for new properties such as OYO Home, OYO Townhouse, OYO SilverKeyTM, Capital O, and successfully implemented 30% of market share through corporate companies along with regular business (smart, flat ship, premium and elite properties)

· Implemented OYO Credentials and more than 170 corporate accounts activation.

·Responsible for end-to- end Sales and operation process from qualifying clients to closing the deals to retaining/acquiring new accounts/clients, in a specified region/market

·Understands clients requirements and tailor-pitch the product portfolio accordingly

·Efficiently Planned and Executed market-site visits within assigned region, maintain and review

·Shared regular feedback on market conditions, competition, pricing and other

·Ensured collection of accounts receivable/outstanding amount from clients/accounts