Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic
Satish Singampalli

Satish Singampalli

Anakapalli

Summary

I am a seasoned IT professional with over 11 years of extensive experience in various aspects of information technology, particularly in systems administration and cloud technologies. My expertise encompasses Windows Server and Linux management, Active Directory, cloud services (AWS, Azure, GCP), and various scripting tools. I am dedicated to enhancing organizational efficiency through innovative solutions and a strong commitment to continuous learning and development.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Infrastructure Engineer

DXC Technologies
03.2022 - Current
  • Administer and manage over 10,000+ Windows (2019/2022) and Linux (Amazon, RHEL, Ubuntu) servers, ensuring system stability, availability, and performance.
  • Create and maintain Golden AMIs for both Windows and Linux servers; integrate OS patching and vulnerability remediations before distributing across environments.
  • Remediate OS-level vulnerabilities based on reports from NNT, Prisma Cloud, and AWS Inspector.
  • Responsible for managing core infrastructure components: Active Directory, Domain Controllers, DNS, DHCP, and IAM.
  • Perform weekly/monthly patching activities using AWS Patch Manager, and manage cloud infrastructure across Dev, Stage, and Prod.
  • Work extensively with AWS services: EC2, VPC, ASG, S3, IAM, CloudWatch, Patch Manager, and Lambda (basic).
  • Collaborate with CI/CD teams on automation tasks using Git repositories and Jenkins pipelines.
  • Develop and manage PowerShell and Bash scripts for task automation, deployment, monitoring, and reporting.
  • Configure and support backup and recovery solutions using NetApp, Veeam (for Windows), and rsync/cron (for Linux).
  • Monitor infrastructure using Nagios, SCOM, and AWS CloudWatch; resolve performance and availability issues proactively.
  • Lead and support P2V migration efforts using VMware vCenter Converter; troubleshoot VM performance issues, CPU/memory utilization, and disk latency.
  • Manage VMware environments: HA/DRS clusters, datastore migrations, snapshot and template management, resource pools, and VM provisioning.
  • Perform file and backup restores, implement and manage DFS, and handle group policy management.
  • Configure and manage print servers, perform RAID configuration, and support Windows clustering setups.
  • Use ITSM tools including ServiceNow, BMC Remedy, and Buganizer for incident, change, and problem management.
  • Mentor junior team members and handle escalations, ensuring adherence to ITIL practices and SLA timelines.
  • Created and managed Golden AMIs for Windows and Linux, incorporating OS-level hardening, patching, and application baselines.
  • Remediated vulnerabilities from NNT, Prisma Cloud, and AWS Inspector reports, across all environments (Dev/Stage/Prod).
  • Administered Active Directory, Domain Controllers, DNS, DHCP, IAM, and WDS/RIS, supporting enterprise authentication and identity systems.
  • Performed weekly and monthly server patching activities using AWS Patch Manager and internal tools, ensuring compliance and minimal downtime.
  • Managed core AWS services: EC2, VPC, S3, IAM, Auto Scaling Groups, and CloudWatch for monitoring and performance.
  • Automated server tasks using PowerShell and Bash scripting; integrated scripts into Git repositories and Jenkins pipelines.
  • Configured and supported NetApp and Veeam backup solutions (Windows) and rsync/cron-based backup (Linux); performed file and system restores as needed.
  • Monitored systems using SCOM, Nagios, and AWS CloudWatch, resolving incidents proactively.
  • Executed P2V migrations using VMware vCenter Converter, consolidating aging physical infrastructure into ESXi clusters.
  • Managed VMware infrastructure including VM , snapshot management, datastore migration,HA & DRS cluster configuration, Resource pool and template management
  • Troubleshooting CPU hogging and inactive/unconfigured VMs
  • Configured RAID and managed Windows Failover Clustering for critical applications.
  • Worked with ITSM tools including BMC Remedy, ServiceNow, and Buganizer, ensuring compliance with SLAs.
  • Created and managed:
  • Users, Groups, Shared Folders, DFS Requests, and mailboxes
  • Print queues on Windows servers in coordination with end users
  • Provided Level 2/3 support, handled escalations, and resolved issues related to infrastructure, access, patching, and virtualization.

WINTEL Administrator

Accenture Solutions Private
06.2015 - 03.2022
  • Company Overview: A global professional services company
  • Installing/configuring/managing Windows Servers(2019& 2022)
  • Responsible for managing, installing and configuring Active Directory, Domain Controllers, DNS, DHCP, IIS and Windows server Operating system 2003,2008,2012,2016 and Linux OS along with application
  • Supported 10K servers along with services like AD DS, Domain Controllers, DNS, DHCP, IIS
  • Worked on RAID and windows clustering
  • Created Users & Groups, User profiles, Share folders,DFS requests and Mailbox
  • Working on performance issues like disk,cpu,memory for all windows and Linux servers
  • Complete experience on ITSM (BMC Remedy), ServiceNow and Bugzanier along with SLA process
  • Incident and Change management with BMC Remedy ITSM
  • Created logs export and cleanup activity scripts by using PowerShell, Ansible
  • Experience with Ansible, Puppet, Terraform tools

System Operations Analyst

Trigent Software Pvt Ltd
03.2014 - 06.2015
  • Company Overview: An IT services company providing full-spectrum solutions
  • Supported Multiple Windows Servers OS along with Active Directory
  • Worked on File/Backup restores using DFS management and Implementing Group Policies
  • Performed activities server deployment, HA & DRS Cluster, snapshots, VMotion,SMotion,Migration, EXI upgradation,etc, templates, Disk Management, CPU hogging issues on VMware i.e
  • VM backup and restore from NetApp storage issues
  • Worked on Inactive & Unconfigured servers Activities,VM tools installation, Powered off VM and CPU hogging issues
  • Incident and Change management with BMC Remedy ITSM,USMS, ServiceNow and Bugzanier ticketing Tools
  • SharePoint permissions site creation, permissions, designing view, etc
  • Citrix applications publishing ,creating groups and provide access to the users
  • Created logs export and cleanup activity scripts by using power-shell
  • Created automated Bug creation script using AppScirip

Education

MCA - Computer Applications

Rajiv Gandhi Institute Of PG Studies
Andhra University
06.2011

Skills

  • Active Directory,DNS,DHCP,IIS,RDS,WDS,Clustering,RAID
  • Cloud Services (AWS/Azure/GCP)
  • BMC Remedy
  • OS (WIndows & Linux) and VMWare
  • Monitoring (Nagiox,SCOM,CloudWatch,Cloudtrail)
  • Google Forms and Google Sheets
  • ITSM, sNOM
  • NetApp
  • SharePoint
  • Terraform
  • Microsoft Office 365

Websites

Accomplishments

  • Enhanced Server Efficiency - Reduced server downtime by 30% with improved patching process.
  • Optimized Security Protocols - Implemented security measures reducing vulnerabilities by 40%.
  • Uptime Maintenance Success - Managed 10,000 servers ensuring 99.9% uptime availability.
  • Automation Implementation - Automated tasks decreasing manual operations by 50% using Powershell & Terraform.

Certification

  • AWS Solution Architect Associate
  • Terraform
  • AWS Devops Professional

Timeline

Infrastructure Engineer

DXC Technologies
03.2022 - Current

WINTEL Administrator

Accenture Solutions Private
06.2015 - 03.2022

System Operations Analyst

Trigent Software Pvt Ltd
03.2014 - 06.2015

MCA - Computer Applications

Rajiv Gandhi Institute Of PG Studies

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Satish Singampalli