Satisha Kumar G
Supervisor / management/cashier
Bangalore
Overview
7
7
years of professional experience
Work History
Hotel Supervisor and maintenance
Satisha Kumar .G
Bangalore, Karnataka
02.2018 - Current
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Developed and implemented marketing strategies to promote hotel services.
- Provided services efficiently and with high level of accuracy.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
Jai Gopal Rashtrothana Vidya Kendra
Ramamurthy NagaraSkills
Cash Handling
Front Desk Operations
Meeting planning
Menu Planning
Sales and Marketing
Health and Safety Regulations
Food and beverage knowledge
Complaint Handling
Guest Relations Management
Budgeting and financial management
Staff Training and Development
Vendor negotiation
Eco-friendly Practices
Housekeeping supervision
Guest services management
Guest complaint resolution
Training and mentoring
Staff Training
VIP services
Problem-Solving
Time Management
Self Motivation
Effective Communication
Additional Information
Know language
Kannada
Hindi
English
Telugu
Tamil
Timeline
Hotel Supervisor and maintenance
Satisha Kumar .G
02.2018 - Current
Jai Gopal Rashtrothana Vidya Kendra