Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
CustomerServiceRepresentative
Satish Chandra  Prabhakar

Satish Chandra Prabhakar

Rikangpeo

Summary

With a proven track record at JSW ENERGY LTD, I excel in strategic planning and cross-functional collaboration, driving operational excellence and fostering innovative solutions. My leadership has significantly enhanced team productivity and stakeholder relationships, showcasing my ability to navigate complex challenges and achieve notable successes.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Sr. Manager

JSW ENERGY LTD
02.2013 - Current
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Mentored junior staff members for skill development and career progression within the organization.
  • Implemented and developed operational standards, policies and procedures.
  • Achieved operational excellence by streamlining processes and implementing best practices.
  • Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
  • Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Increased customer satisfaction with timely project deliveries and seamless communication.
  • Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels.
  • Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
  • Executed appropriate staffing and budgetary plans to align with business forecasts.
  • Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
  • Utilized data-driven insights to make informed decisions that resulted in higher returns on investments.
  • Championed process improvement initiatives that led to significant cost savings without compromising on quality standards.
  • Consistently met or exceeded annual performance targets set by senior leadership.
  • Consolidated vendors and renegotiated contracts to optimize costs.
  • Enhanced company reputation by driving successful initiatives that addressed client pain points effectively.
  • Held monthly meetings to create business plans and workshops to drive successful business.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
  • Evaluated vendor offerings critically to select the most appropriate partners for delivering desired results at optimal costs.
  • Spearheaded change management efforts for seamless adoption of new systems or processes among employees.
  • Evaluated hiring, firing, and promotions requests.
  • Ordered new equipment and inventory and scheduled repairs for damaged equipment.
  • Spearheaded development of new product line, resulting in significantly increased market share and brand recognition.
  • Developed and executed successful training program for junior managers, equipping them with essential leadership skills.
  • Launched comprehensive customer feedback system, leading to enhanced product features and higher customer satisfaction rates.
  • Enhanced digital marketing efforts, increasing online engagement and driving higher sales through various digital channels.
  • Led strategic planning sessions to align departmental goals with overall company vision, fostering cohesive growth strategy.
  • Coordinated cross-departmental projects to improve product delivery timelines, enhancing customer satisfaction.
  • Enhanced team performance with regular coaching sessions, focusing on individual strengths and areas for improvement.
  • Optimized supply chain operations, ensuring timely delivery of products and reducing inventory holding costs.
  • Revitalized underperforming product lines by analyzing sales data, leading to focused improvement efforts and increased profitability.
  • Championed company-wide diversity and inclusion initiative, creating more supportive and innovative work environment.
  • Drove adoption of new technology solutions, modernizing operations and improving operational efficiency.
  • Improved team productivity by implementing agile methodologies, reducing project completion times and enhancing collaboration.
  • Negotiated high-value contracts with new suppliers, securing better pricing and terms, which improved profit margins.
  • Initiated sustainability program, reducing waste and promoting eco-friendly practices within company.
  • Led market analysis efforts to identify emerging trends, informing strategic decision-making and future investments.
  • Streamlined internal processes for financial reporting, ensuring accuracy and compliance with regulatory standards.
  • Implemented risk management framework, mitigating potential threats to project success and company operations.
  • Facilitated partnerships with industry leaders, expanding company's network and opening new business opportunities.
  • Oversaw expansion into new markets, conducting market research and adapting strategies to meet local needs.
  • Directed company's rebranding initiative, refreshing brand image and attracting broader customer base.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Established team priorities, maintained schedules and monitored performance.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Defined clear targets and objectives and communicated to other team members.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Developed detailed plans based on broad guidance and direction.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Launched quality assurance practices for each phase of development
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Engineering Manager

JAIPRAKASH ASSOCIATE LTD.
03.2009 - 01.2013
  • Led cross-functional teams for successful product development, ensuring timely delivery and adherence to specifications.
  • Enhanced overall team productivity with continuous training and mentoring of junior engineers.
  • Reviewed technical documentation for accuracy, ensuring compliance with industry standards and regulations.
  • Managed risk assessments during project planning phases, proactively mitigating potential issues before they arose during execution stages.
  • Coordinated with sales and marketing teams to identify client needs and develop customized engineering solutions.
  • Fostered climate of collaboration between general public, city manager, and members of city council.
  • Verified construction documentation to meet client requirements and vision.
  • Addressed design challenges and evaluated alternative design models to meet project requirements.
  • Implemented quality control measures to reduce errors, resulting in increased customer satisfaction and repeat business.
  • Identified areas of improvement in existing systems, providing recommendations that resulted in significant cost savings over time.
  • Improved engineering processes by streamlining workflows and implementing efficient project management techniques.
  • Designed innovative engineering solutions, leading to patents and industry recognition.
  • Performed concurrent design, manufacturing and engineering, reducing time required to bring products to market.
  • Presented progress reports to executive leadership, demonstrating success in meeting project milestones on time and within budget constraints.
  • Checked design compliance with product specifications and standards requirements.
  • Coordinated selection of manufacturing methods, fabrication, and operation of product designs.
  • Streamlined communication between departments by establishing regular meetings, improving collaboration on complex projects.
  • Optimized resource allocation, effectively managing budgets and manpower for multiple simultaneous projects.
  • Fostered a culture of innovation and continuous improvement by encouraging the sharing of ideas, leading to increased creativity and problem-solving capabilities within the team.
  • Evaluated vendor proposals to ensure high-quality materials were sourced at competitive prices while maintaining strong relationships with suppliers.
  • Evaluated project requirements to identify and mitigate risks.

Engineer

FITWELL POWER PROJECT LTD.
03.2007 - 02.2009
  • Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
  • Wrote, reviewed and edited technical document in accordance with template requirements.
  • Developed positive working relationships with stakeholders to effectively coordinate work activities.
  • Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
  • Reduced project completion time with efficient resource allocation and effective communication strategies.
  • Participated in formal internal design reviews of proposed products and components.
  • Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.
  • Provided input to team lead regarding areas for process and procedural improvement.
  • Collaborated on interdisciplinary teams to develop creative, cost-effective solutions for complex projects.
  • Developed cost estimates and project specifications for proposals.
  • Optimized engineering processes by implementing innovative solutions and streamlining workflow.

Education

Bachelor In Electrical. - Electrical Engineering

RPS INSTITUTE OF TECHNOLOGY.
RPS MOUR, PATNA
05.2005

Skills

  • Strategic planning
  • Cross-functional collaboration
  • Operations management
  • Cross-functional team coordination
  • Troubleshooting and problem resolution

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Achieved Result by introducing Software for Type tasks.
  • Resolved product issue through consumer testing.
  • Achieved Result through effectively helping with Task.
  • Collaborated with team of Number in the development of Project name.
  • Documented and resolved Issue which led to Results.
  • Supervised team of Number staff members.

Certification

  • Project Management Professional (PMP) - Project Management Institute.
  • Certified Supply Chain Professional (CSCP) - APICS.
  • Adobe Certified Expert (ACE) – Adobe Systems Incorporated.
  • Financial Risk Manager (FRM) – Global Association of Risk Professionals.
  • Hootsuite Social Media Marketing Certification – Hootsuite Media Inc.
  • SHRM Certified Professional (SHRM-CP) - Society for Human Resource Management.
  • CompTIA Security+ Certification – Computing Technology Industry Association.
  • Microsoft Certified, Azure Fundamentals - Microsoft Corporation.
  • Digital Marketing Professional Certificate – Digital Marketing Institute.
  • SAP Certified Application Associate – SAP SE.
  • Certified Data Professional (CDP)
  • Area of certification
  • Microsoft Office Specialist (MOS) Certification
  • Name of Certification Issuing Organization Year Month
  • State Driver's License
  • Teaching English as a Foreign Language (TEFL) Certification
  • First Aid Certification

Languages

English
Beginner (A1)
Hindi
Advanced (C1)

Timeline

Sr. Manager

JSW ENERGY LTD
02.2013 - Current

Engineering Manager

JAIPRAKASH ASSOCIATE LTD.
03.2009 - 01.2013

Engineer

FITWELL POWER PROJECT LTD.
03.2007 - 02.2009

Bachelor In Electrical. - Electrical Engineering

RPS INSTITUTE OF TECHNOLOGY.
Satish Chandra Prabhakar