Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
AdministrativeAssistant

SATISH GOPI SENGUNTHAR

Chennai

Summary

To work in a challenging, interactive, & learning environment, where I can contribute effectively & efficiently, grow personally, achieving excellence & creativity. Attaining a job and working with challenging position that will effectively utilize my skills, abilities and experiences to provide mutual growth and enhancement. Hands on experience on monitoring competition strategies & develop to counter them.

Seasoned Floor Manager highly effective at managing wide-ranging tasks in support mail operations. Excellent team leader and complex problem-solver with analytical and adaptable approach. Supportive supervisor and unbiased leader of numerous personalities and individuals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Floor Manager

Star Health Allied Insurance
06.2015 - 08.2023
  • Customer support at star health and allied insurance company chennai.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Managed team of employees to maintain smooth-running operations of process.
  • Coached employees and trained on methods for handling various aspects of customer complicated issues, and difficult customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Patient Relationship Officer

Apollo Main Hospitals Chennai
01.2011 - 06.2015
  • Worked with clients to address and respond to client and partnership management issues
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Monitored customer feedback and generated reports to identify areas of improvement.
  • Developed loyalty programs to reward and maintain customer retention.

Quality Analyst

Spice Bpo
01.2010 - 01.2011
  • Analyzed quality and performance data to support operational decision-making.
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
  • Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
  • Developed training materials, SOPs and work instructions to supplement new team member onboarding.
  • Administered internal quality audits and assessed results to inform corrective action measures.

SALES EXECUTIVE

TIKONA DIGITAL NETWOKRS PVT.LTD
09.2009 - 12.2010
  • Selling the High speed Broad Band Connection
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Developing Existing clients & provide good services to clients
  • Client Relationship Management & Generating The References From Them
  • Handling the Clients
  • Participating In Setting Sales & Marketing
  • Additions to New Clients as Well as Looking after the existing ones
  • Planning out well in advance the programs of day-to-day affairs of administration Task & Follow up to its precise implementation

SALES EXECUTIVE

TATA TELESERVICES
12.2008 - 05.2009
  • Selling the High speed Broad Band Connection
  • Developing Existing clients & provide good services to clients
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Client Relationship Management & Generating The References From Them
  • Handling the Clients
  • Participating In Setting Sales & Marketing
  • Additions to New Clients as Well as Looking after the existing ones
  • Planning out well in advance the programs of day-to-day affairs of administration Task & Follow up to its precise implementation

Education

B.Com -

Skills

  • PERSONAL STRENGHTS:
  • I have excellent communication skills in spoken and written English Language; can do business
  • Correspondence independently and skillfully
  • I have excellent Analytical skills, organizational skills, and Executioners skills to take up any task and
  • Complete it in an organized and professional way
  • I have a very good supervisory skills and leadership qualities because of my training & experience
  • Background
  • COMPUTER APPLICATIONS:
  • Basic :
  • Word, Excel, Ms PowerPoint, motivational event internet, etc

Certification

Got Yellow belt in (Lean Six Sigma)in chennai

Languages

Tamil
Advanced (C1)
English
Advanced (C1)
Marathi
Advanced (C1)
Hindi
Advanced (C1)
Malayalam
Beginner (A1)
Telugu
Elementary (A2)

Additional Information

PERSONAL INFORMATION:

Name : G.SATISH Gopi Sengunthar

Father Name : R.Gopi

Date of Birth : 25/10/1989

Contact No. : 9791244913/9962770110

Education : B.Com

Nationality : Indian

Communicating Address : Plot no 3,flat no S1 Haridar garden Tirumala Nagar

West main Road Kolathur

Chennai- 600099

Tamil Nadu.

Religion : Hindu

Timeline

Floor Manager

Star Health Allied Insurance
06.2015 - 08.2023

Patient Relationship Officer

Apollo Main Hospitals Chennai
01.2011 - 06.2015

Quality Analyst

Spice Bpo
01.2010 - 01.2011

SALES EXECUTIVE

TIKONA DIGITAL NETWOKRS PVT.LTD
09.2009 - 12.2010

SALES EXECUTIVE

TATA TELESERVICES
12.2008 - 05.2009

B.Com -

Similar Profiles

CREATE PROFILE
SATISH GOPI SENGUNTHAR