SATISH KUMAR B

QA Automation Engineer with 11+ years of experience in Functional Testing, API Testing, Release Validation, and Enterprise Product Quality Assurance. Possess 6+ years of experience in Conversational AI and Generative AI platform testing, along with strong expertise in REST/SOAP API validation using Postman and SOAP UI.

Currently strengthening automation skills using Playwright Automation, Karate API Automation, and Cucumber BDD. Strong understanding of Conversational AI, Generative AI, Agentic AI concepts, Agile methodologies, and end-to-end software testing processes. Recognized for ownership, problem-solving, and customer-focused delivery in product-based environments.

• Immediate Joiner

• Certified Software Tester (ISTQB)

Product Name: Agent Platform – Enterprise Conversational & Generative AI Automation Platform

Database: MongoDB

OS: Windows, Linux (RHEL/Ubuntu), macOS (for testing environments)

Web Application Server:  Nginx / Cloud-based Kubernetes deployments (Azure)

Role:Associate Test Lead

• Leading functional UI & API testing activities
• Designing test strategy and test plans
• Reviewing test cases & automation scripts
• Coordinating with Dev, Product & Client teams
• Handling regression, integration, API & AI validation testing

Testing Tools: Playwright Automation, BDD-Cucumber, CI/CD – Jenkins, Postman / Karate Automation (API Testing)

Bug Tracking Tool: JIRA

Team Size: 20(QA)

Domain: Enterprise Agent AI / Conversational AI / Generative AI / Digital Transformation

Agent Platform  is an enterprise-grade AI platform that enables organizations to automate complex business processes using conversational AI, generative AI, and intelligent workflow orchestration. The platform combines AI-powered virtual assistants, RPA integrations, and backend system orchestration to streamline customer support, IT service management, HR operations, and other enterprise workflows.

It leverages advanced NLP, LLM-based generative capabilities, contextual understanding, and system integrations to deliver end-to-end automation across digital and voice channels.

Software : Communication API Services
Database : Oracle11g
OS : Linux (CentOS6.10)

Web application Server: Jboss6.3
Role : Test Engineer

Testing Tools : Manual
Bug Tracking Tool : Mantis BT
Domain : Insurance, Telecom
Team Size : 4

Duration : MAY 2017 to Till Date

Description:
Communication services is a SOAP API services.Upon receiving the web service request, the web service will validate the request parameters and after successful validation,Services will replace job command parameters with input requested parameters and prepare a final job command.Finally the web service will make a connection to the PMS(UniServe Server Service) server with the help of UniServe connection details and try to send the resultant automation job to PMS server, then the corresponding client(mentioned in the Job Command) processes the respective job. Later the automation job will be tracked for output PDF path (for a maximum of 3 X TIME_OUT seconds) and after successful execution, the PDF path will be shared/sent to the web service client with Status =1, in the failed case scenario, the error description will be shared to the web service client.

Roles and Responsibilities:

Participating in CR review meetings

Participating in preparing Test Plans
Analyzing the BRS and SRS documents
Preparing Test Scenarios and Test cases
Preparing Test data
Test Environment setup and application deployment
Execute Test cases and report defects
Re-testing and regression testing

Support for UAT and Prod deployment and real time issues

Software : Uniserver360
Database : Oracle
OS : Linux , Windows
Role : Test Engineer
Testing Tools : Manual
Bug Tracking Tool : Mantis BT
Domain : Insurance, Telecom
Team Size : 7
Duration : February 2015 to Till Date

Description:
UniServe is a Standalone application, developed using C++. Using UniServe we can design templates for transaction/dashboard statements generation for various domains like insurance, telecom and banking and etc. UniServe templates design pattern is static where as the data fields which comes through input in the form of xml/txt/db files are dynamic. UniServe supports various types of document types like PDF,PS,IPDF and HTML5, these statements can be sent directly as mail/sms/print to the end customer and can be printed with cover letters through merging process. Statements contains various fonts/images/videos based on requirement.
Roles and Responsibilities:

Participating in preparing Test Plans
Analyzing the BRS and SRS documents
Preparing Test Scenarios,Test cases and RTM
Preparing Test data
Test Environment setup and application deployment
Execute Test cases and report defects
Re-testing and regression testing
Support for UAT and Prod deployment and real time issues

Software : OTC_COI API Services Database : Oracle11g OS : Linux (CentOS6.10) Web application Server: Jboss6.3 Role : Test Engineer Testing Tools : Manual Bug Tracking Tool : Mantis BT Domain : Insurance, Telecom Team Size : 4 Duration : SEP 2015 to Till Date Description:

OTC_COI is a SOAP API services, This service will be called from OTC for generation of MIF PDF and COI VIEW PDF that needs to be returned in the response. Communication Hub will host a service which will take XML stream as input, generate the respective PDF using the XML data and the template identifier supplied and streams the generated pdf in the output.In case of error, return code returned will be -1 and the corresponding error is returned in error description.

Roles and Responsibilities:Participating in CR review meetings Participating in preparing Test Plans Analyzing the BRS and SRS documents Preparing Test Scenarios and Test cases Preparing Test data Test Environment setup and application deployment

Execute Test cases and report defects

Re-testing and regression testing

Support for UAT and Prod deployment and real time issues 

Date of Birth : 15-08-1991

Father’s Name : Appala Naidu

Marital status : Married

PAN Card : BNKPB4004B

Languages Known : English, Telugu and Hindi

Alternate Contact No : +91-7799564580